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All 2 Worsley hotels

Novotel Manchester West

3.0 of 5 Hotel   |   Worsley Brow, Worsley, Salford M28 2YA, England
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Ranked #2 of 2 hotels in Worsley
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
TPUKD Epsom, United Kingdom
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332 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Bury St. Edmunds, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Five stars is not enough, warm & friendly yet extremely professional service. Excellent staffing throughout the hotel, nothing was too much trouble, everyone worked so hard to make our stay special & there was a very happy team spirit an exceptionally well managed hotel. The food was fabulous I have to take my hat off to the chef & his... More

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Manchester, United Kingdom
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Recently we attended a pre- booked public inquiry at this hotel. The decor is very outdated and although we were expected there were hardly any staff on duty to serve us (1 on the first day and 2 during the rest of the fortnight)!!! The staff had inadequate training on the till etc and some found it difficult to understand... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent the day here for a staff conference. The reception and lounge area is very spacious and plenty of room for large groups to sit and meet before going in a conference. There were lots of small business meetings being held in the lounge area as well as in the conference rooms. Our staff induction had a conference room for... More

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Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Manchester West. I look forward to welcoming you back again soon. Kind regards, Mike Britt More

Heysham, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

How often have you found yourself staying at a large hotel when a wedding's on and being kept awake by the thumping of a disco and screaming kids? Happy to report that despite the wedding going on throughout the foyer, reception for my 35 passengers was smooth and efficient, the noise couldn't be heard from the lower ground rooms and... More

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Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to write a review about your recent visit to the Novotel Manchester West. I am happy that you enjoyed your stay and we have noted your comments about coach parking. I have responded to your email and as outlined the hotel has 2 options for coach parking, one of which is suitable for large... More

Southampton, United Kingdom
Top Contributor
109 reviews 109 reviews
103 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well, it's ok, and if you get a discount rate when rooms are busy in Manchester this place is fine. But it's certainanly on the tired side, and I wouldn't recommend paying full rate or the food prices (including breakfast). Close to the motorway network but operates off different entrances and exits for Manchester if you are coming from/going to... More

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Mike B, General Manager at Novotel Manchester West, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. Please feel free to contact me on H0907-GM@accor.com to discuss this further. Kind regards, Mike Britt More

Falkirk, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel was booked in a rush on expensive cruise ship WiFi, and I didn't take the time I normally would to research. I've stayed in Novotel properties before (including the one in Southampton a few weeks earlier) and thought this would be a safe bet. I couldn't have been more wrong. We arrived on Saturday 24th of May after... More

Was this review helpful? Yes 1
Mike B, General Manager at Novotel Manchester West, responded to this review

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on H0907-GM@accor.com Kind regards, Mike Britt More

Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped over on business for one night. Warm welcome and quick check-in. Decor in hotel is slightly 'tired' but generally not too bad. Room on first floor was large and very clean. Plenty of desk space and a comfy bed. Had a quick breakfast which as tasty enough. The coffee was fresh and served at the table. Didn't have a... More

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Mike Britt More

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Additional Information about Novotel Manchester West

Address: Worsley Brow, Worsley, Salford M28 2YA, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford > Worsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Manchester West 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Travelocity, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Otel and Venere so you can book your Novotel Manchester West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Manchester West Hotel Worsley
Accor Manchester West
Manchester Novotel
Novotel Manchester West Worsley, Greater Manchester

43 photos of this hotel

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Bathroom (6)
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Pool/beach area (1)
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Dining (3)
Hotel & grounds (4)
Other (7)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Novotel Manchester West is an AA rated hotel in the historic village of Worsley, ideally located for a business trip with easy access to all major road networks, 12 miles from Manchester Airport and just a short drive from Manchester, Old Trafford stadium, the Trafford Centre and Salford Quays. The hotel features ten meeting rooms, Elements restaurant, room service, a terrace and gardens with an outdoor heated pool and a childrens play area. WiFi access available plus free parking on site. ... more   less 
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