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Novotel Manchester West

GreenLeadersBronze level
Worsley Brow, Worsley, Salford M28 2YA, England
Hotel amenities
1 room 1 adult
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Novotel Manchester West
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539 Reviews from our TripAdvisor Community

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South Milford, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent two day stay for my granddaughters wedding. No objection to her and bridesmaids using the rooms to get dressed there even though the service was not being held at the hotel. The staff are extremely helpful and they really looked after me in the restaurant regarding my special dietary requirements. .

Helpful?
Thank Q6628BXPatricia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I would like to congratulate Novotel Manchester West on their service. It has always been good over the last 3 years of using the hotel for our business requirements. This last visit has seen the service from all staff reach a higher level. The wifi is good and free, conference facilities excellent and all the staff from housekeeping to front... More 

Helpful?
Thank Sherlock_6
Mike B, Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Cambridge, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Novotel Worsley Brow is by far the most relaxed & convenient locations for us when we go to Manchester to visit family & friends. The staff are very helpful & will go above & beyond to accommodate us. My husband has cancer & can not eat, however he chews ice which was provided as & when we required it. This... More 

Helpful?
Thank LouB1970
Mike B, Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Oria, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needed to go to a `do´in the area and found this gem of a Novotel. Location was perfect only a 10 minute walk to the venue. Easy to find off the motorway, plenty of parking. Read the reviews on the morning of the trip and have to say that is not a good idea, as all of the recent reviews... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Gary D
Mike B, Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Perth, Australia
Level Contributor
67 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed 5 nights over Christmas while visiting family in the area, this is a no frills hotel, but don't let that put you off, check in was efficient and the staff friendly, the room was clean but starting to show the signs of ageing, the one thing that surprised me was that there was no fridge, not sure if this... More 

Helpful?
Thank Paul F
Mike B, Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Frederic Limousin More 

Helensburgh, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked due to proximity to an evening event we were attending locally. Arrived, and met friends in the bar for extremely expensive drinks! Checked out the menu but seemed rather expensive too for hotel lobby food, so wandered up to the john Gilbert pub for food (which was lovely and well priced!) The hotel would have been fine apart from... More 

Helpful?
Thank redandwhiteroses
Mike B, Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

Blackpool, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stay at this hotel most Christmases when we can,this Christmas 2015,booked but it had gone that expensive we could only do two nights room only when usually we do 3 nights bed and breakfast doesn't Warren £17 for breakfast far to expensive.

Helpful?
Thank Bernadette D
Mike B, Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Frederic Limousin More 

Alicante Province, Spain
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is so near for the centre of Manchester, yet far enough away for lovely walks along the Bridgewater Canal. We stayed before Christmas then returned for New Year. Even with their celebrations, nothing was too much trouble for the friendly staff.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 29Margaret2016
Mike B, Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed January 3, 2016

Exactly what you would expect from a Novotel. This modern (ish) hotel is set in a quiet location but close to motorway network. We stayed here for one night. Our room was exactly as booked, clean and modern with everything we needed. Comfortable bed, good bathroom with full size bath and drencher shower. Nice bar with comfortable seating and decent... More 

Helpful?
Thank Mark S
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