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All 2 Worsley hotels

Novotel Manchester West

3.0 of 5 Hotel   |   Worsley Brow, Worsley, Salford M28 2YA, England
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Ranked #2 of 2 Hotels in Worsley
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A recent review
3 of 5 stars reviewed 2 days ago
laaaalaa Yorkshire, United Kingdom
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375 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorkshire, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed here last week and we were utterly disappointed. I was treating myself and partner to this hotel instead of a boring travel lodge as it was meant to be slightly better. Unfortunately the staff very inattentive. The shower was incredible but the bed was broken and had springs poking everywhere. the price of this hotel was extremely steep for... More

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Durham, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Regular visitor to the Novotel, rooms are always clean and tidy Breakfast was good. However The front of house staff waiter staff all had great trouble with the English language, making ordering something simple like a beer a chore. waited over 60 minutes for our evening meals. The meals themselves were good once they arrived. I do know that Novotel... More

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Belfast, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is the second time we have stayed at this hotel, as part of this shopping trip. It is only 4 miles away from the Trafford Centre. The hotel room was clean and was more than adequate for our needs. Our trip included a full English Breakfast which was very substantial. A continental breakfast was also available. There was plenty... More

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Mike B, General Manager at Novotel Manchester West, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Mike Britt More

Surrey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night with adult children whilst visiting family. We've previously stayed before several years ago, booking direct with the hotel and we stayed in a very nice, modern room. This time we booked via Alpharooms so we got a very good deal however, the rooms were very basic and not comparable with our previous stay. Our room hadn't... More

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Mike B, General Manager at Novotel Manchester West, responded to this review

Many thanks for your review. I am glad my team made your stay enjoyable. Mike Britt More

Senior Contributor
31 reviews 31 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here to attend a wedding at the church across the street. It is adequate and clean. The hair dryer is attached to the drawer, the iron is attached to the ironing board. They must have had them stolen before. It is a basic hotel. Ok for a business guy but not great for a woman who needs to... More

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Mike B, General Manager at Novotel Manchester West, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind regards, Mike Britt More

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying at the hotel now. Its lovely and quite. Tucked away by a little roundabout. Looks lovely from outside. Family room with pull out beds for kids. But pleaseant enough. Breakfast buffet included. Hope its tasty!!

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Mike B, General Manager at Novotel Manchester West, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Mike Britt More

Bordeaux, France
Top Contributor
106 reviews 106 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for two days with grandchildren for a visit to Manchester. Rooms were large and the four of us fitted in easily. Staff were very friendly and helpful at check in and at breakfast. Overall quality of the hotel was excellent and the location although 20 minutes drive from Manchester very quiet.

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Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Manchester West. I look forward to welcoming you back again soon. Kind regards, Mike Britt More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 2 days last week,after taking early filght from Dublin on the Sunday was great to see the room was redy for us so early in the morning thank you very much for that I appreciate it so much.At check in the girl on the desk was so helpful and pleasent and finished every sentence with... More

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Mike Britt More

Manchester
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very disappointed with the standard of room I was given. Stains on the carpet, woodchip wallpaper and the worse paint job I've ever seen In a toilet. The room was hot due to no air con or even a fan, no complimentary water has you would expect and at £129 a night. Not Good!!

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Mike B, General Manager at Novotel Manchester West, responded to this review

I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Kind regards, Mike Britt More

Skipton
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not much to say about this hotel. It's a rather soulless place, both through the corridors and in the rooms. Although the room I has was spacious it was rather austere - a couple of pictures on the walls might help to soften it up a bit. There was nothing noticeably wrong with the place - it was dirty or... More

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Many thanks for your review. Kind regards, Mike Britt More

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Additional Information about Novotel Manchester West

Address: Worsley Brow, Worsley, Salford M28 2YA, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford > Worsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Manchester West 3*
Number of rooms: 119
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Also Known As:
Novotel Manchester West Hotel Worsley
Accor Manchester West
Manchester Novotel
Novotel Manchester West Worsley, Greater Manchester

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