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Novotel Manchester West

GreenLeadersBronze level
Worsley Brow, Worsley, Salford M28 2YA, England
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What travelers say:
Very good
(5)
Novotel Manchester West
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Novotel Manchester West
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432 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brierley Hill, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stay here quite often on business stays. The staff are always pleasant and helpful. rooms are clean and spacious, I never hear noise from other rooms. There isn't much to choose from on the menu but never had a bad meal there and breakfast is nice.

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mike Britt General Manager More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff on the front desk were polite and attentive. Special thanks to the lady that let me charge up my phone on her charger. It really helped me out. Hotel is well located for the seemingly permemantly jammed motorways and we found a couple of decent eateries within walking distance, a mock tudor Chinese (Tung Fong) and a Gastro... More 

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Contributor
16 reviews 16 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having stayed at Novotel hotels in the past we knew that it was a safe bet when looking for somewhere near Manchester to stay. This hotels is ideally located for Media city, Old Trafford and The Trafford Centre which are around 10minutes drive away. The city centre is also a fairly easy drive as well. The hotel room was as... More 

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mike Britt General Manager More 

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very good hotel which allows pets. The breakfast was really good and included a lot of choice. The staff were very attentive and pleasant, dealt with problems very quickly. Have stayed at this hotel a few times now when needing to be in the area.

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike Britt General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at Novotel overnight on a trip to visit Legoland discovery @ Trafford. My husband, 5 year old son, 18 month old daughter and myself were in a family room with double bed and twin sofa bed pull out. We used travel cot for daughter but son slept well on pull out. Our bed was also comfortable. En suite... More 

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike Britt General Manager More 

Cheltenham, England.
Top Contributor
70 reviews 70 reviews
68 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So this is not a new Novotel, this is obviously an older hotel patched up with a bit of paint and some cheap furniture to turn it into one. No where near the standard I expect from a Novotel but the price reflects this. It was adequate and handy for what I needed, good access to motorway, clean room and... More 

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to write a review. I look forward to seeing you again in the near future. Kind regards, Mike Britt More 

Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really lovely staff, everyone friendly and happy in their work! We were travelling with my nearly 7 year old and he was over the moon to find a double sofa bed for him rather than the normal tiny pull out bed he gets most places (when he ends up bunking up with us!) Very clean room (and I can find... More 

Was this review helpful? Yes
Mike B, General Manager at Novotel Manchester West, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Mike Britt More 

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