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Kayu Arum Resort

Certificate of Excellence
3.5 of 5
Hotel website
Jln. Magersari Ringinawe | Tegalrejo, Salatiga 50733, Indonesia
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1 room 1 guest
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Kayu Arum Resort
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42 Reviews from our TripAdvisor Community

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Traveler rating
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    24
    3
    1
    2
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15
9
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (42)
  • Mar-May only
    (8)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (9)
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Cambridge, United Kingdom
Level Contributor
151 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stunning hotel, courteous staff who couldn't do enough for us. Even though there was a large 600 guest wedding reception about to take place, it wasn't at all an issue for us. The bedroom was very large with elegant furniture. Beautifully designed clean bathroom . The only minor issue was that you had to shower in the bath that had... More 

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GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Traveller9, Warmest greeting from Kayu Arum Resort Salatiga.. Thank you for taking the time to share your experience of staying at Kayu Arum Resort. We are delighted to learn that you have had a memorable stay, ambience, food and the caring service of our staff. We apologized that it’s not everything has met with your expectation during your stay.... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 19, 2015

I was staying here for two nights in Standard Room with double bed. The place was unexpectedly wide and provided a real beauty with combination of Javanese and Dutch architecture. They also had a park that was nicely arranged (it blended the hotel with the natural environment) in the center of the resort where we can relax and chill since... More 

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GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear M. Hafidz.B, Warmest greeting from Kayu Arum Resort Salatiga.. Thank you for your review about your stay at Kayu Arum Resort and write about it to Tripadvisor. We are delighted to hear that you had such a relaxing time,our uniqueness, facilities and service were to your satisfaction. We are also thanking you for notifying us on the hotel direction... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015 via mobile

It's nice to stay in this hotel. The garden incredibly beautiful and relaxing. If you want to relax and escape from your routine,this place must be one of your destination. But, every great place has its weakness. Sadly, the weakness of this place is its employees. They are quite unresponsive and lack of awareness to guests. Increasing employees' quality will... More 

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GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Hosea T, Warmest greeting from Kayu Arum Resort Salatiga.. Thank you for your review about your stay at Kayu Arum Resort and write about it to Tripadvisor. We are delighted to hear that you had such a relaxing time and that our facilities also enjoyed our incredibly beautiful garden but unfortunately the service were not to your satisfaction. We... More 

Seoul
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 17, 2015

Luscious garden, nice furnitures as it is owned by a furniture factory, very relaxing beautiful small resort. The spa is nothing special though. We stayed here every now and then to get away from city bussyness. Great for unwind.

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GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Patricia T, Warmest greeting from Kayu Arum Resort Salatiga.. Thank you very much for your fine and warmhearted review. We are really delighted to learn that you had such a wonderful experience, We are pleased to make something special for Spa treatment for your next visit to Kayu Arum Resort and we look forward to welcoming you again in... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 10, 2015

Kayu Arum was definitely a unique hotel to stay in. Colonial style resorts with modern amenities. However, it was not quite a destination on its own. We took an impromptu holiday with Kayu Arum as our only destination to unwind and to relax. Something we had experienced before with Mesa Stilla near Magelang. However, it was not quite the destination... More 

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GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Mr. Anthony A, “ Warmest greeting from Kayu Arum Resort Salatiga “ Thank you for your review about your stay at Kayu Arum Resort . Please accept our sincere apologies for the inconvenience you may have experienced in respect to make your stay comfortable at Kayu Arum Resort, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 16, 2015

This is a lovely hotel, with large rooms overlooking spacious and colourful tropical gardens. It is quiet and secluded with a large pool in the gardens. The food was excellent for our evening meal and the service here is terrific, both at reception and in the restaurant. We sleep well here and were comfortable.

Was this review helpful? Yes
GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Reviewer, Thank you for your review about your stay at Kayu Arum Resort and write about it to Tripadvisor. We are delighted to hear that you had such a relaxing time and that our facilities and service also food were to your satisfaction.Entire staff will always be ready to design of your preference. We try to be concern to... More 

Jakarta, Indonesia
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 14, 2015

First time here, we just stopped by for lunch. The service is superb and the food is delicious. With a lot of trees, you feel like in the middle of a beautiful garden. Eventhough there ws an event happened at the same time, they still can serve us with no delay

Was this review helpful? Yes
GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Reviewer, On behalf of Kayu Arum Resort Salatiga, thank you for such as great review that given to us, we maintain our lush garden and always try to top up our service for all guest with no different. We are gladly to welcoming you again in the near future not only to stop by for lunch but also to... More 

Jakarta, Indonesia
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 5, 2015

A must place to stay. The building has colonial structure and surrounded by trees. The pool also stunning. Staff are well welcome and kind. The resort feel when entering the place were aswome. Will be come back. A bit advise is that hotel direction were not found on main street, bit challenge since it's in the middle of a village.

Was this review helpful? Yes
GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Reviewer, Thank you for your raving review about your stay at Kayu Arum Resort and Spa and write about it to Tripadvisor. We are delighted to hear that you had such a relaxing time and that our facilities and service were to your satisfaction. We are also thanking you for notifying us on the hotel direction on the main... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 31, 2015

This is a wonderful place to stay, about half way between Semarang and Jogja. This part of Java is spectacular, dominated as it is by broad volcanic vistas, steep waterfalls, hiking/biking trails and ancient Hindu temples. And Kayu Arum embellishes the area, at least in appearance. The accomodation wing is colonial style and although only 7 years old, has the... More 

Was this review helpful? Yes 1
GM_KayuArum, General Manager at Kayu Arum Resort, responded to this review

Dear Reviewer, Thank you for taking the time to share your experience of your staying at Kayu Arum Resort which has become a memorable and delightful experience through the caring service of our staff. Your description of an idyllic ambience has particularly pleased us as we are trying to create a feeling or mood associated with the colonial style and... More 

Jakarta, Indonesia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 5, 2015

The building and garden present wonderful ambiance for relaxing and retreating from the hustle and bustle of city life. The room is equipped with a balcony where you can spot a mountain in the morning. Breakfast really needs improvement, though. We were awaken by the early morning prayer chanted from a mosque nearby and because it was sunday, it was... More 

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