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The Coach House

Certificate of Excellence
Main Road, Cardross G82 5JX, Scotland
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The Coach House
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66 Reviews from our TripAdvisor Community

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Traveler rating
    34
    16
    6
    5
    5
See reviews for
13
20
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (15)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (12)
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Greater Sydney, Australia
1 review
1 of 5 stars Reviewed 4 days ago NEW

We had booked a room at this establishment some months earlier, and received an email 8 days prior asking for confirmation, and I confirmed by return email. On arrival on the day we were informed there was no room for us as they had taken over the business three weeks earlier and the previous owners had not passed on the... More 

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Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first visit to this venue despite it being fairly near to us. Plenty of parking available. A warm welcome from the staff and we were seated in very pleasant surroundings. It is suitable for persons with limited mobility. We had a light lunch which consisted of soup and a sandwich. The food was of good quality with the soup... More 

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Oxford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and i booked for two nights at the end of July 2015. On arrival the staff had no notification that we were arriving stating that they had changed management and previous owner had not handed over booking details. The downstairs of the hotel/inn was fairly pleasant boding well for our room - however this was not the case.... More 

Was this review helpful? Yes 3
dumbarton,scotland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 25, 2015

What can I say, this place is amazing. Food fantastic and lovely staff. Was in it before it changed hands and was not impressed. Definitely a better place. Reading a comment on here it looks like sour grapes to me but I need to disagree with it. We couldn't of been made more welcome and the toilets were spotless. The... More 

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Helensburgh, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 22, 2015

This place has altered so much the charm we fell for was taken away by too many alterations and sub standard food. Shame to see that these changes affected the staff too, so much so that they felt they had to leave. I found the new landlady aloof, unapproachable and when I complained about the bad food she just gave... More 

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CoachHouse2015, Manager at The Coach House, responded to this review

I am all for constructive criticism however I have never understood the people who feel the need to write reviews out of pure spite and I certainly wont accept lies. Firstly.. what staff are you referring too???? Secondly I am the landlady and I have NEVER received a complaint from yourself re food and certainly have NEVER said "that is... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2015

I arrived late - the staff knew I was coming, checked me in quickly and showed me to my room in a friendly manner. The room was small and basic but clean and had all I needed for a 1 night stopover. The bed was a little on the hard side for me and the shower cubicle door needed a... More 

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Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

I have never been inclined to come to trip advisor to write any reviews before but I thought this was an exception. We visited on Sunday the 13th of June, We were greeted with a warm welcome from a young girl with blonde hair all tied back, after receiving our bill we found out her name was Carrie. Service was... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2015

Brilliant customer service what else can I ask for would definitely return again. Superb area for having a nice cold drink after a busy day out walking about and to be able to grab a nice comfortable seat and a nice selection of pub food

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 21, 2015

Booked a table for my partner, two kids and myself for 2pm and arrived on time. We were seated and handed a menu. The place didn't seem overly busy but there were a number a others eating. We ordered our food (starter and main) then waited... And waited... 35mins went by and finally our starter arrived. We were very pleased... More 

Was this review helpful? Yes 3
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 20, 2015

After confirming my booking weeks before arriving the hotel did not acknowledge that I had made a deposit or in fact a booking. I arrived and the staff were very embarrassed that they had been told not to accomodate any visitors. Luckily I stood my ground. But I wished I had left and gone somewhere else, as they didn't recognise... More 

Was this review helpful? Yes 2
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Amenities