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Doubletree Resort by Hilton, Central Pacific - Costa Rica

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El Roble 171-400 Puntarenas, El Roble, Puntarenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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1,878 Reviews from our TripAdvisor Community

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Orlando, FL
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

With two exceptions (which I will mention later) this hotel is just not a good place to spend your time and money. We actually were excited to be leaving on day 4, and seriously considered cutting our visit short. Day 1: Arrived on a Saturday afternoon, we (my wife, son and I) were given wrist bands, a map and were... More 

Helpful?
Thank peterpower
Imperial Beach, California, United States
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived at the Doubletree after a cruise and spent 5 days there. Observations: (1) Friendly, helpful, bi-lingual staff. (2) Check-in a breeze. (3) Received wrong room - supposed to be an ocean view room - front desk supervisor fixed that, but took about 2 hours. (4) Meals are buffet style (graded 6.5/10), but two specialty restaurants quite good -... More 

Helpful?
Thank realpep
Boston, Massachusetts
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent 4 days here because our friends have a timeshare. Otherwise we would never come to the caldera/Puntarenas area because the beaches are ugly here. Many Ticos, Costa Ricans, come here because it's the closest getaway to the capital. This Doubletree, also known as Fiesta, has comfortable condos, clean pools and many activities for families. We're right on the... More 

Helpful?
2 Thank lapazhummingbirds
Homewood, IL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed a week at the resort and can highly recommend it for anyone wishing to stay in the Puntarenas area. The only downsides for us was there was a lot of kids during our stay in the last week of January/first week of February, which is a school vacation time in Costa Rica. Also we would have liked to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank pfreedma
Edmonton
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The staff were very friendly. The food was excellent. The resort is perfect for families, friends, and even couples. The facilities were clean. The room was bland but you only need it to sleep in. I enjoyed myself and would recommend this resort to anyone.

Helpful?
Thank Gina V
Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed in one night, however I enjoyed it very much, place is beautiful, I was very happy to have a great buffet with all kinds of food, specially like the Costa Rica night, the grounds were nice, people very friendly.

Helpful?
1 Thank Ticalinda413
Washington DC, District of Columbia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We ended up there because we could not get back home after a cruise during the east coast snow storm. Rather than stay 4 days in San Jose, we booked at the last minute at the Doubletree. The pool area is nice, loved the "swim-up" bar. There were plenty of chairs and shady places. There are a lot of children... More 

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1 Thank rhtraveler600
1 review
3 of 5 stars Reviewed 1 week ago

The food and beach are mediocre, but the facilities are well maintained. The dock with a bar that goes out into the water is nice. Lots of families, but there is a section of the hotel you can stay that is adults only. The reservations-only restaurants are alright, but the buffet option is below average quality food.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 108maureenf
Cosby, Tennessee
Level Contributor
367 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this property for a couple of nights before a Central America cruise on the WindStar Pride. The Pride ran aground in Panama in December and they cancelled the cruise. We had non-refundable air to SJO so I extended our stay at the DoubleTree Resort to four nights followed by a few nights is San Jose. This decision was... More 

Helpful?
2 Thank Batonwaver
John-HiltonHelp, on behalf of the staff at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Batonwaver, Thank you for your feedback. We’re sorry the food quality and selection didn’t meet your expectations. At our property, we want to serve fresh, tasty dishes with the caring touches of home. We work continually to improve our menu offerings, and your comments will help us improve. Additionally, I’m so sorry you experienced some noise issues. We work... More 

Travelers are raving about these El Roble hotels

Milwaukee, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is wonderful if you are looking for an all-inclusive. The staff was extremely friendly, the facility was kept extremely clean, and overall the experience was relaxed and easy-going like an all-inclusive should be. This DoubleTree has a private pier that goes out into the ocean and faces the sunset. They also have a small bar on the pier... More 

Helpful?
Thank Brandi R
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mrs. Brandi R: We are pleased to read your review and to know that you had a relaxing getaway, and our All-Inclusive package was very convenient for you, as well. We hope you consider coming back to Costa Rica and staying with us in the future, so you may enjoy again of the spectacular sunsets at our pier. Sincerely,... More 

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