Upon check in the wouldn't honor our ocean front reservation because they where "over booked". Even though other family members arriving before and after us got a rooms. Mold growing up walls and not hot water. Finally was moved to a room with hot water. WE have stayed in Costa Rica before and this ruined our trip. Would never stay... More

Before booking the doubltree resort in Puntarenas, I did some research and if I did listen to most reviewers, I would have picked something else. But I did stick to my first impression and frankly, I don't regret my choice. Most negative reviews come from Texans. You have to keep in mind that stars are given according to the services... More

We stayed for a couple days of R&R. The property is very scenic. The beach is only so-so, but the pools and the pier on the resort more than compensate. The staff is very attentive. The overall experience reminded me of a cruise ship on land. There were many activities including dance lessions, musical shows, etc. but also quiet areas... More

We're just back from a very pleasant week at this resort, first time stay. Generally clean, although I did kill a couple of cockroaches in the room. Pools are great, although there is not a lot of shade available poolside. Service very good, food quite excellent and varied. Would definitely recommend this resort for families. Beach is dark with some... More

My family decided to spend a short vacation in Costa Rica, looking for options and Hilton in Puntarenas we were well on the website everything looks really great, but Nose fooled, there are many local children, no food menu is international, the the all inclusive drinks is restricted, the room smelled musty, the air conditioning did not work well, and... More

Returned after several years at Hilton Puntarenas formerly Allegro Resort, no change very good, so as to enjoy the sun and many margaritas jajajaja, all very good, the staff is more attentive but almost very few speak English, had a good, at first everything normal, good briefing from the hotel, we knew the general information of the hotel, meal times,... More

The DoubleTree provided my wife, my 22 month old son and I a fantastic 1 week vacation from check in until departure. The entire staff here was extremely friendly and accomidating. Great kids pool along with other swimming areas. Beach was OK, wasn't terrible. Being black sand, the beach gets real hot to walk on until you get to the... More

My family of eight (from ages 19 to 84) stayed at the Doubletree Hilton Puntarenas Hotel during the Christmas holidays. I agree that it is not of the standards of the typical Hilton in the states, but it was a clean and adequate. Like most other all-inclusives we have stayed in in Mexico and the Dominican Republic, you never know... More

It was a very nice resort, I'd say a 4 star resort at a 3 star beach. Service was good, room was very clean. There was almost always a pretty swan made from towels and rose petals on the bed when we'd return from the pool. The grounds were always being tidied. The buffets were nice but the A la... More