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All 2 El Roble hotels

Doubletree Resort by Hilton, Central Pacific - Costa Rica

3.5 of 5 Resort (All-Inclusive)   |   El Roble 171-400 Puntarenas, El Roble 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
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$109/person ALL INCLUSIVE
Doubletree Resort by Hilton, Central Pacific - Costa Rica
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Ranked #1 of 2 Hotels in El Roble
A recent review
3 of 5 stars reviewed 1 week ago
lauramp3 La Jolla, California
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1,371 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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La Jolla, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night between Arenal and Manuel Antonio just to break up the drive. I'm glad it wasn't any longer. The room was between completely average and lame. The pools were large which was a good thing, because the place was quite crowded. I had no qualms about letting my kids splash and yell while in the pool... More 

Was this review helpful? Yes 3
Grand Rapids, Michigan
Contributor
15 reviews 15 reviews
14 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed 1 week ago

What a shame! This hotel is situated on perhaps one of the most beautiful settings in the area, but the complete lack of friendliness, cheerfulness, helpfulness or hospitality on the part of all of the staff I met had me firmly convinced by my first day of four already that I would never return! My three stars are for the... More 

Was this review helpful? Yes 6
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We purchased this through a travel agent for a winter getaway for 5 nights. The standard room is horrible. Hilton should be ashamed to be associated with this partnership. Every day the Hotel would bus in hundreds of locals to use the facilities. This would make the pool so crowded that you couldn't even see the swim-up bar! Pool side... More 

Was this review helpful? Yes 4
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Airforcedad 1: Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct... More 

Heredia, Costa Rica
1 review
5 of 5 stars Reviewed 1 week ago

This is not the first time I visit this little paradise, and its not going to be the last time neither, I definitely recommend this Hotel as the best!! Some of my co-workers are planning to make some reservations actually. Great customer service, all of the personal is kind and professional, the food is totally the top, and all the... More 

Review collected in partnership with DoubleTree by Hilton

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ojai, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Perfect for the large family with lots of noisy little ones who enjoy pre-made fast food. Would be helpful if the windows opened for fresh air to air out the cleaning odor and the shower didn't drain so well and took several attempts and hours to get a towel by the pool. Close to the cruise ship port. The tennis... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Austin, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This place has a temporary fitness center setup, which is similar to someones basement. It is hot, sticky, and not clean or maintained. I believe the food made me sick. I say that because I only ate at the resort for three days (no outside food) and I got food poisoning on the third day. This place is over-priced and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
DoubletreePuntarenas, General Manager at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mr. Jonathon B: Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We regret to know that your health condition was not optimal at the time... More 

Heredia, Costa Rica
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Its a good all inclusive, the food, the animation staff and the shows are good to pass a great time. The kitchen staff is very attentive and helpful, the food variety and taste is pretty good. I just think that the entrance to the Hotel is very late .. should be at 2 pm and not at 3pm

Was this review helpful? Yes 1
San Diego
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent five days at this all inclusive resort in Costa Rica. The grounds of the hotel are very nice, very nice common areas around the pool and bar areas. The buffet food had plenty of variety, but no flavor, breakfast was the best. They advertise several bars (including swim up bar) but they were never or seldom open. Staff... More 

Was this review helpful? Yes 2
Seattle, Washington
Top Contributor
51 reviews 51 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 16, 2014

My sister and I ended up here after having a horrific experience with a rental house. The ease of booking a room and the value is unbeatable! The price for both of us was $208 with a deluxe room with a balcony in the newest section of hotel. Food is pretty good with the snack bar being very convenient. The... More 

Was this review helpful? Yes 2
HaveBaggsWillTravel
Contributor
16 reviews 16 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 14, 2014

We stayed at this lovely property during our Gate 1 Travel package to Costa Rica. The grounds are beautiful, the food is very good and the all inclusive package is a great value. It has a lot of wonderful aspects but isn't for everyone. If you like lots of activity with a festive vibe and would rather swim in a... More 

Was this review helpful? Yes 1
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Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Phone Number:
Location: Costa Rica > Province of Puntarenas > El Roble
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas

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