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Residence & Spa Vallorcine Mont Blanc

Certificate of Excellence
Chef Lieu, 74660 Vallorcine, France
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Residence & Spa Vallorcine Mont Blanc
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Residence & Spa Vallorcine Mont Blanc
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128 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly, I need to address what should be obvious but, reading some of the negative reviews below, you'd think people might have booked blind. The Residence is NOT a hotel. It is a self catering residence - an apart-hotel if you will. Yes, it does have an official rating of 5 stars and it absolutely earns all of those stars... More 

Was this review helpful? Yes 1
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Guest, First of all, we would like to thank you for your great comments, they are very appreciated ! As you have underlined it, it is always difficult not to mix up hotels and residences, although our services are sometime comparable to intermediate hotel cathegories for more accessible prices. The demand being stronger season after season for short stays... More 

Luxembourg City, Luxembourg
Top Contributor
55 reviews 55 reviews
50 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed in this residence for 1 week with my wife and almost 6 years old daughter. Arrival. Check in is supposed to be at 5pm. We arrived at 12pm and tried anyway: great, our room was ready! The staff at the reception was helpful, showed us the parking lot, and showed us around the residence once we were settled... More 

Was this review helpful? Yes 2
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear "KateSeb", Many thanks for your feedback. Refering to previous comments, you are well advised to remind that a 5 stars residence cannot be compared with a 5 stars hotel. Standards and prices are quite different which sometime can be confusing for people who do not know the concept. To return on your comment about the swimming pool lockers, the... More 

Monte-Carlo, Monaco
Contributor
17 reviews 17 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 17, 2015

Regarding the area: This residence is located about 16 km away from Chamonix in a nice quiet location. It is on the opposite side of the cable cars leading you to the summit for skiing. There is also close by an area where you can do ski de fond (cross country) free of charge and would say very well maintained.... More 

Was this review helpful? Yes 1
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear "AlanRouba", We thank you for your feedback, we have taken all your comments into account. Concerning the check-out, we are currently working to simplify the procedure for short stays (1-3 nights), meaning that it won't be necessary to take the linen off the beds and rubbish out. But please keep in mind that 5 stars residence standards are different... More 

Senior Contributor
30 reviews 30 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed February 16, 2015

We rented an apartment here for 5 people and one child (under 2) over a weekend. We arrived quite early on the Saturday, around 10am, and whilst we appreciated that we may not be able to check in right away we thought with us being there with a young child they would try to give us access to the apartment... More 

Was this review helpful? Yes 2
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear "Newyearne", Thank you for taking time to share your opinion about your stay at the Residence & Spa Vallorcine Mont-Blanc. We are sorry to read that your apartment was not ready at your arrival (10.00 am) but as mentionned on all ours supports, on your voucher and even in our mail of confirmation of stay, the check-in time is... More 

Abu Dhabi, United Arab Emirates
Contributor
19 reviews 19 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 8, 2015 via mobile

nothing to say about cleanliness of the place, rooms are nice but with very minimum and cheap bathroom products, towels... Everything being charge as a supplement. The service is quite bad, or non-existent, we arrived at 6.30pm on a 31st of December and felt we were not very welcome as they had most probably in mind more to go out... More 

Was this review helpful? Yes 2
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Guest, We thank you for taking time to leave your comments and we are deeply sorry to notice that we offered a such disappointing experience. Whatever the period or the level of activity, there is no excuse from the management to justify a such behaviour from a few team members. We do not understand and it is regrettable to... More 

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 7, 2015

Location: perfect. Appartment: fine. But..... Paying 220 Euro's per night (!!) and then.... No warm water in the evening (reception: "this is normal") and mostly no (sometimes extremely slow) WiFi makes this place to a classis money grubber. Don't do it!!!

Was this review helpful? Yes 1
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Guest, We thank you for your feedback and despite the inconvenience that you have remarked, we would have appreciated more details and above all much more objectivity regarding your stay and the services offered. We remain available for any further information you may need. Best regards Christophe Uren, Managing director More 

Voorschoten, The Netherlands
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 1, 2014

While driving towards Italy we booked this lovely place. It has catered for a perfect start of our holidays, with its large apartment for five people and the many facilities (including gym and swimming pool). The apartment we had was very clean as well.

Was this review helpful? Yes 2
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Guest, Many thanks for your feedback. We are pleased that you enjoyed your stay at the residence and hope to welcome you again may be for a longer period ! Best regards Christophe Uren Managing director More 

Geneva, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 1, 2014 via mobile

The room was good and the complex is very well maintained. The location is really convenient: a 3 minutes walk to the ski slope. One of the main advantage: after a full day skiing, you will find a very nice ski room (not the one smelling...) with heater for your ski shoes. The breakfast was good. The swimming pool is... More 

Was this review helpful? Yes 3
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Guest, We would like to thank you for taking time to post your comments on TripAdvisor. We are sorry to read that you were disappointed due to maintenance in the swimming pool area and hope that it did not create too much inconvenience for you. We work hard before the season starts to prevent technical problems but unfortunately there... More 

Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 5, 2014

We had very valuable week with many possibilities for most spectacular trips. I can recommend especially cablewaytrip to Le Montervers & Aig du midi what is the must in Chamonix. Train with panoramatic views to Chamonix from Vallorcine was free* and cableway tickets weren't so expansive after family discounts. *we got vouchers for train from hotel

Was this review helpful? Yes 4
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Guest, Many thanks for your feedback and advices ! Looking forward to welcoming you again at the Residence & Spa Vallorcine Mont-Blanc, Best regards Christophe Uren Managing director More 

Adelaide, Australia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 14, 2014

Wonderful apartment stay in stunning surroundings. Comfortable living spaces, caters well for families with lots of in house activities for kids and adults alike. Two minutes walk to train station for easy access to other towns - ask for your free train pass! Fabulous hiking trails - 30 minute walk to Switzerland. Apartments are self catering so bring food if... More 

Was this review helpful? Yes 3
VALMBLA, Directeur général at Residence & Spa Vallorcine Mont Blanc, responded to this review

Dear Pennie T, Thank you very much for your warm feedback, we are pleased to read that you enjoyed your "retreat" at Vallorcine ! Your words have been transmitted to the teams, they are more than encouraging for the summer season which is coming up in a few days now ! We hope to welcome you again at the residence... More 

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