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Comfort Suites Near the Woodlands

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18456 I-45 South, Shenandoah, TX 77384
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Comfort Suites Near the Woodlands
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65 Reviews from our TripAdvisor Community

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Traveler rating
    26
    5
    5
    14
    15
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19
5
9
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (65)
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    (23)
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    (17)
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    (8)
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Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed May 9, 2015

I stayed here for one night in October 2014 (yes, it's been a while) and I was charged for a "no-show" night on my credit card once I already had returned home. At no point was I given a "no-show" receipt or bill--- not upon my arrival at the front desk or when I checked out (when they slipped my... More 

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Dallas, Texas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 3, 2015

Good value. Staff were great. Wi-fi was very, very slow. Breakfast was typical hotel food. Right on interstate yet road construction in area made it tough to get around. Room was quiet, bed was comfy.

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Greensburg, Pennsylvania
Top Contributor
67 reviews 67 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 23, 2015

This Comfort Suites near the Woodlands Texas is conveniently located off of I-45. The hotel itself is tucked off of I-45 not far, but far enough there is no road traffic noise. There is a Red Lobster right beside the hotel as well as another restuarant. The staff at the front desk are very friendly and helpful, nice breakfast spread... More 

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Dallas, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 9, 2014

This is one of the most relaxing and well kept hotel that I have stayed in for many years. The staff is friendly and very helpful, rooms are top-notch and very clean. Great for business travelers but also feel like a family would love to stay here.

Was this review helpful? Yes 1
The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

I thoroughly enjoyed my stay at the Comfort Suites Near The Wodlands. The hotel is clean, the staff is friendly and it is located in an area with everything you need with a reasonable rate. I would highly recommend this location.

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 1, 2014

I would have given this Hotel a 4 if the Internet would have been better. I called the front desk when I could not connect. He then gave me the password. Why he didn't give it to me at check in I have no idea. Then I still couldn't connect. I had to Tether my iPad in order to get... More 

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Brandon20131, Manager at Comfort Suites Near the Woodlands, responded to this review

I wanted to thank for your recent comments regarding your disappointment in our internet. I am so sorry to hear that we have let you down and would be very eager to hear of any improvements that you would suggest that we make to improve this important guest service amenity! It is our hope that all guest leave with a... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed August 29, 2014

This past weekend (Aug. 22 –Aug. 24) I took a quick trip to Huntsville to drop off my sister at the university. I decided to stay in Shenandoah since it’s only a 45 minute drive from the university. I have absolutely nothing bad to say about the establishment; it was clean and simply a beautiful place. I had great service... More 

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Saint Simons Island, Georgia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 5, 2014 via mobile

Rented two rooms. Room one filthy. Room two AC inop. New rooms. One was ok, AC failed in room two, take two. (Which was promptly repaired, I do note and appreciate.). Wifi didn't work at our end of the hall. Printer in lobby area was out of toner and wouldn't print. Had to email front desk, which the night auditor... More 

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Brandon R, Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will check into the wifi problem and get it fixed. Sorry about about the bright lights in your room. There is three different... More 

1 review
5 of 5 stars Reviewed April 27, 2014

The amount of customer service was jaw dropping. I was searching for a nice hotel at a reasonable price and although this was out of budget they made it happen! Richard at the front desk was an absolute sweet heart and was so helpful with the whole reservation process. I was totally blown away by this hotel. I will always... More 

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Brandon R, Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to complete the online Trip Advisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Green Bay, Wisconsin
1 review
2 of 5 stars Reviewed January 23, 2014

I would stay in this faciltiy only as a last resort which , unfortunatley was my situation this week. DAY 1 Entered the hotel to a major sewage smell in the front lobby. Intiially the staff disregarded my comments however I persisted an they came clean that they were workign to fix it. Went to my room where I found... More 

Was this review helpful? Yes
Brandon20131, Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to complete the Trip Advisor survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

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28 photos of this hotel

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