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Comfort Suites Near the Woodlands

2.5 of 5 18456 I-45 South, Shenandoah, TX 77384
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Comfort Suites Near the Woodlands
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Comfort Suites Near the Woodlands
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62 reviews from our community

Traveler rating
    25
    5
    4
    14
    14
See reviews for
19
5
8
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2014

This is one of the most relaxing and well kept hotel that I have stayed in for many years. The staff is friendly and very helpful, rooms are top-notch and very clean. Great for business travelers but also feel like a family would love to stay here.

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The Woodlands, Texas
1 review
5 of 5 stars Reviewed October 20, 2014

I thoroughly enjoyed my stay at the Comfort Suites Near The Wodlands. The hotel is clean, the staff is friendly and it is located in an area with everything you need with a reasonable rate. I would highly recommend this location.

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Dallas, Texas
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 1, 2014

I would have given this Hotel a 4 if the Internet would have been better. I called the front desk when I could not connect. He then gave me the password. Why he didn't give it to me at check in I have no idea. Then I still couldn't connect. I had to Tether my iPad in order to get... More 

Was this review helpful? Yes
Brandon20131, Manager at Comfort Suites Near the Woodlands, responded to this review

I wanted to thank for your recent comments regarding your disappointment in our internet. I am so sorry to hear that we have let you down and would be very eager to hear of any improvements that you would suggest that we make to improve this important guest service amenity! It is our hope that all guest leave with a... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed August 29, 2014

This past weekend (Aug. 22 –Aug. 24) I took a quick trip to Huntsville to drop off my sister at the university. I decided to stay in Shenandoah since it’s only a 45 minute drive from the university. I have absolutely nothing bad to say about the establishment; it was clean and simply a beautiful place. I had great service... More 

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Saint Simons Island, Georgia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 5, 2014 via mobile

Rented two rooms. Room one filthy. Room two AC inop. New rooms. One was ok, AC failed in room two, take two. (Which was promptly repaired, I do note and appreciate.). Wifi didn't work at our end of the hall. Printer in lobby area was out of toner and wouldn't print. Had to email front desk, which the night auditor... More 

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Brandon R, Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to complete a Trip Advisor review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will check into the wifi problem and get it fixed. Sorry about about the bright lights in your room. There is three different... More 

1 review
5 of 5 stars Reviewed April 27, 2014

The amount of customer service was jaw dropping. I was searching for a nice hotel at a reasonable price and although this was out of budget they made it happen! Richard at the front desk was an absolute sweet heart and was so helpful with the whole reservation process. I was totally blown away by this hotel. I will always... More 

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Brandon R, Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to complete the online Trip Advisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Green Bay, Wisconsin
1 review
2 of 5 stars Reviewed January 23, 2014

I would stay in this faciltiy only as a last resort which , unfortunatley was my situation this week. DAY 1 Entered the hotel to a major sewage smell in the front lobby. Intiially the staff disregarded my comments however I persisted an they came clean that they were workign to fix it. Went to my room where I found... More 

Was this review helpful? Yes
Brandon20131, Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to complete the Trip Advisor survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Abilene, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 30, 2013

Our stay was for four nights while in the Woodlands area for holiday and family reunion. The staff was exceptionally helpful and wanting/willing to please. Although the price is a little higher than we had hoped for, it is comparable to the area (we usually try and stay as inexpensive as possible). Breakfast each morning was typical "motel" fair, but... More 

Was this review helpful? Yes
Lebanon, Ohio, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2013

What this hotel lacks in updates they make up for in heart. I stayed there for two nights on business. The staff was very attentive and went out of their way to ensure my stay was perfect. I would definitely stay here again even if the hotel is older and not as plush as other hotels.

Was this review helpful? Yes 1
Wauwatosa, Wisconsin
1 review
1 of 5 stars Reviewed September 12, 2013

We stayed here for Ironman TX for three nights. The room was OK, but the air conditioning was too much. The pool area was in disrepair, the towels by the pool were rusted and looked as if they were there for 3 weeks. The air conditioning was set at 62 the first day, so we turned it up. The next... More 

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Jeff M, General Manager at Comfort Suites Near the Woodlands, responded to this review

Thank you for taking the time to share your experience on TripAdvisor! During the dates of this stay, our entire hotel was filled with Ironman Athletes (as was most of the greater north-houston hotel market) and I apologize that your competitors kept you awake. Our Night Manager takes noise complaints very seriously - it's truly a shame that we didn't... More 

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Additional Information about Comfort Suites Near the Woodlands

Address: 18456 I-45 South, Shenandoah, TX 77384
Phone Number:
Location: United States > Texas > Shenandoah
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Near the Woodlands 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Suites Near The Woodlands Hotel Shenandoah
Comfort Suites The Woodlands
The Woodlands Comfort Suites

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