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Sri Durga Residency

31/519-A, Pakkoda Point Road, Yercaud 636601, India
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (20)
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Chennai
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed in this property last week with my family. The room and bathroom is clean except one or two insects. Was afraid especially when I have 1 year kids with me. It would have been better if they had emergency lights ON when they have power cuts in mid night. Have slightly worried while sleeping with my small kids.... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

The food rate is high as well as the preparation taking to long they given us the food night nine pm our children were almost sleeping morning we ordered tea and coffee they taken the time almost one our to by the milk and prepare the tea

Was this review helpful? Yes 1
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, Thank you for your time to write your comments. We are very very sorry for the inconvenience caused. Hope to see you again soon and we will do our best to serve our guests a lot better always. Manager, Sri Durga Residency. More 

Chennai, Tamil Nadu, India
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

This is my second visit with my family to Yercaud and we booked at Sri Durga Residency again since we liked the surroundings which were quiet and lush green. The only feature that we missed the first time was that the cook was not available and we had to either dine out or hotel staff helped to get food of... More 

Was this review helpful? Yes
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, Thank you for visiting us again and i hope you had a very memorable trip this time. Also we are very happy for giving us your valuable feedback. Many people fail to give their thoughts and comments but thank you for spending your time to write this. Only based on the experience can we rectify our problems and... More 

Bengaluru (Bangalore), India
1 review
1 of 5 stars Reviewed May 25, 2015

We had booked a deluxe room and they allocated the one in basement which was very dirty . No proper Ventilation. Lot of flies and insects in the room and as well as in the bathroom. Not maintained well.. you don't feel like staying here.. Overall its a very bad experience and not worth the money.. Don't book this based... More 

Was this review helpful? Yes
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, We deeply regret the inconvenience caused and we will try our best to overcome these problems. We will try to stop allocating the single room in the basement in the forth coming days. Manager, Sri Durga Residency. More 

Salem, India
1 review
1 of 5 stars Reviewed May 25, 2015

Very worst service in yercaud . Room is not clean.there is no intercom service.no room service.no basic amenities is provided. There are insects ..it is a room for insects and not for human beings .please do not book through make my trip .no refund will be available.there is no parking facility. Especially do not book the family suit .they cheat... More 

Was this review helpful? Yes
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, We apologize for all the inconveniences caused during your stay. On the contrary i would like to say few points. First of all, we have not cheated anyone since we started running this residency. Our only aim is to provide satisfaction to our guests. Taking the issue here, Our family suite is a large room that can occupy... More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2015

Hotel is at a nice location and had a decent stay. Clean rooms, nice food (breakfast and dinner), worth the money. Very helpful staff. Room has a small balcony with good views around. Hotel is near from Pagoda point and main Yercaud lake area.

Was this review helpful? Yes 1
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, Thank you for your review. It makes us proud and at the same time provides a great assistance for the forthcoming travellers. Hope you enjoyed your stay with us and we look forward to your presence with us again. Manager, Sri Durga Residency. More 

Bangalore, Karnataka, India
Contributor
12 reviews 12 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 19, 2015

Its was decent hotel to stay. Nothing special about it. Don't expect some thing like resort. It's a building next to a road. Car parking was outside on the road or in the lane adjacent to the hotel. Food you need to order in advance ,

Was this review helpful? Yes 9
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, Thank you for spending your time to post us your review. It means a lot even if it is short. I apologize for the late reply and our management will strive to maintain the good service at all times. Manager, Sri Durga Residency. More 

Bangalore
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 1, 2015

Checked in at the hotel. Was told that the deluxe room i requested was not available and then upgraded to the Suite room ,. Excellent . Rooms was good , Toilet was clean. The hot water from the geyser was only trickling, so that was a negative. I didnt have the time to inform the hotel management Staff are courteous.... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 11
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, We are glad to receive back from you. Hope your stay was a memorable one. However, we are truly sorry for the unavailability of the Deluxe room that you requested but i do hope that you enjoyed the Suite. Regarding the food, it was an unexpected absence of the cook and we were also helpless. We will do... More 

Bangalore, Karnataka, India
Contributor
12 reviews 12 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 18, 2014

Great homely place to stay.. We stayed in suit room which had very big window with good view. Food was very good and homely..well maintained rooms and good service. Don't have great expectations like resort.. This residency and gives a home stay feeling. ..

Was this review helpful? Yes 14
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, Thank you for spending time to write your experience and feedback. This means a lot to us. Hope you had a great and comfortable stay with us. We deeply regret if there were even the smallest of discomfort in your stay and we eagerly hope to see you in our midst again. Manager, Sri Durga Residency. More 

Raipur, Chhattisgarh, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 11, 2014

We booked a suit room for two night stay in July 2014. We experienced a great view of the nature from room due to large glass fitted one side of the room. Service is ok. Foods are home made and excellent. Roof top restaurant is a good place for relaxation. Weather is cool. Not very far from city. We in... More 

Was this review helpful? Yes 5
baratharun, Manager at Sri Durga Residency, responded to this review

Dear Guest, Happy to hear from you after a long time and thank you for reviewing our service.We hope you had a good, relaxing and an enjoyable stay. The rooftop restaurant is being further improved to meet all the weather conditions while serving its purpose. And we eagerly hope to see you in our midst again to experience the new... More 

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