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Hotel Grand

Demanovska Dolina 71 | Liptovský Mikuláš 1, Demanovska Dolina 031 01, Slovakia
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1 room 1 guest
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99 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (99)
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    (23)
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Melbourne, Australia
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The Wellness Grand Hotel is a relatively modern Hotel in beautiful Jasna mountain region of Slovakia. Large clean rooms, great breakfast and friendly staff. We took up the half board option for dinner and enjoyed the dinner options in the modern and clean Hotel restaurant .

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Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,Frank L" We would like to thank you, for taking the time to write a review on Tripadvisor. It is with great pleasure to read such a positive feedback and we are very delighted that you were satisfied with services of hotel restaurant. The staff are the face of our business and therefore we will express your gratitude to... More 

Bratislava, Slovakia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If we knew the truth about this hotel before we booked it, we would never stay there! There are many other, much nicer opportunities in the area. We booked the hotel based on their website and some reviews we read here, although now I know I should pay more attention to the negative ones. Don’t get surprised if you get... More 

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Czech Republic
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2015

Amazing staff. High end service. Great kitchen. The best animation programme I have ever seen. Two disadvantages: 1. Although we had Deluxe room, it was quite small. 2. There was no wifi in our room, just cable.

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Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,Salonka" we would like to thank you for your time publishing the review on tripadvisor. We are delighted that you were satisfied with our services. We also woul dlike to recommend to book an apartment beforehand if you would like to have a bigger room. In regards of the cable internet connection in your room, there is a refurbishment... More 

Prague, Czech Republic
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 19, 2015

As usual it is quite hard to review such a property. It is a mix of very different experiences. Hotel and room: I do not know if we were unlucky or this is how it is. We had mediocre room and based on photos online, there are much better rooms. It is clean but not renovated for a while and... More 

Was this review helpful? Yes 1
Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,michanajman" thank you for your nice and useful comment about our Hotel Grand**** Jasna. We are thrilled that you like location of our hotel which is really very close to chairlifts and summer atractions. We truly appreciate that you consider our staff friendly, professional and helpful, that our goal, cause they make an atmosphere in the hotel. Our hotel... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 18, 2015

We stayed there from 15/07 till 18/07 in delux room. At the beginning we were disappointed because there were lots of children, we had thought that we'd have a romantic atmosphere there but we got a kindergarten :-). But personnel was amazing, very friendly and helpful, always with a smile. As well as food was very tasty. Wellness area also... More 

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Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,Chuk1" thank very much for taking time to post a nice review on tripadvisor.com. You descibed very nicely services for children and families during the summer season, services of a staff, restaurant and wellness area, also a very good hotel location near summer activities. Thank you for the comment about a tunstiles, it´s a good point, we will pass... More 

Kosice, Slovakia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 10, 2015

we loved: kind staff, nice room in modern mountain style, cleanliness, really great cuisine (wide choice for breakfast and dinner choice from four menus), wellness, mini zoo, location close to many hiking routes

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Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,travelersvk" thank you very much for taking time to posting a review on tripadvisor.com. We allways appreciate to hear a nice feedbacks and we are thrilled you were satisfied with our services. We are looking forward to your visit soon again. Your sincerely, Eliška Kotrbová hotel manager More 

Levoca, Slovakia
Level Contributor
2 reviews
4 of 5 stars Reviewed July 3, 2015

We stayed here as a family with 17 months old baby. We had amazing time, our son loved the animals outside the hotel. We went there last september for the second time. The room was quite small for us. But it was nice and clean. I would say the room was more suitable for someone on business trip rather than... More 

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Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,kalaja", thank you very much for review on tripadvisor.com. It is allways nice to get nice feedback from our guests. We are trying to improve our services day by day, and it is pleasure for us to hear that our service of restaurant has improved. For the next time, we recommend two rooms with connecting door, which is better... More 

London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 28, 2015

My boyfriend and I, infrequent skiers - but capable on most slopes, travelled to the Hotel Grand in the last week of March and the snow conditions on the north side of the mountain were great. The south side of the mountain had a few closed slopes and some patchy areas by the time we arrived. We flew to Poprad-Tatry... More 

Was this review helpful? Yes 1
Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,HJ0RD4N" thank you very much for a superb review on tripadvisor. You have described the hotel services as well as services of Jasná-Nízke Tatry ski resort. We are allways pleased to hear that our work and strive for the best care of our guests is appreciated. Thank you for your comments about a pool. Our pool is relaxing, it... More 

London, United Kingdom
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 24, 2015

We stayed here as a couple for 7 nights and had a lovely time. Our booking was upgraded to one of the deluxe rooms, which was a relief as the standard rooms on the 4th floor seem to attract average feedback and are only served by one of the two lifts. Our deluxe room was beautifully appointed, with a comfy... More 

Was this review helpful? Yes
Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,shaantravels", at first we would like to thank you for your nice review about our Wellness Hotel Grand**** Jasna. You describe almost all of our services really nice. It is allways pleasure to read that you were satisfied with the services, and also with staff at all hotel sections. We will pass them your comments. Thank you also for... More 

Bratislava, Slovakia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

I liked the hotel's convenient location right below the slope in the Jasna resort. it's not a new hotel, was bulit in the communist style, but has been renovated, so not very charming. The wellness spa is its best part, with very nice inviting staff and a solid choice of saunas and outdoor jacuzzi. The restaurant design is not very... More 

Was this review helpful? Yes 1
Eliška K, Manažér at Hotel Grand, responded to this review

Dear ,,dom n" thank you for sharing your feelings about your stay in our hotel. Our hotel rooms at first, second and third floor were renovated in the year 2012 and we have to say that our guests really liked renovated rooms which we called "mountain" rooms. The rooms at 4th floor we called bussiness rooms. Of course there are... More 

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