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Sandals Whitehouse European Village and Spa

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Westmoreland | Savanna La Mar, White House 5000, Jamaica
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Sandals Whitehouse European Village and Spa
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Sandals Whitehouse European Village and Spa
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5,228 Reviews from our TripAdvisor Community

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Traveler rating
    3,505
    1,140
    362
    149
    72
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117
4,188
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sandals Whitehouse European Village and Spa
See the most recent reviews
Richmond, Virginia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Sandals service is some of the best in the industry, they work to ensure you are well taken care of. We opted for a butlerd suite on the beach. Joy & Camille were awesome and made our experince beyond our expectation. The room and the entire resort were top notch. The beach was well taken care of any plenty room... More 

Was this review helpful? Yes
Lauren B, Online Review Coordinator at Sandals Whitehouse European Village and Spa, responded to this review

Thank you for your review of Sandals Whitehouse! We are thrilled that you enjoyed celebrating your 10th Anniversary at our resort and that you both got some much needed R&R while you were with us. We also appreciate your helpful feedback and we will be sharing your comments with the Culinary Team for further consideration as we are committed to... More 

North Massapequa, New York, United States
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked here last Winter on a package including air fare for four nights, for our 44th wedding anniversary last week. Since day 1 was mostly travel time we didn't arrive until 4:30 PM. Check in was quick and we sipped glasses of champagne while we waited. Our room was in the French area and was exactly what we requested,... More 

Was this review helpful? Yes 2
Toronto
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this was a decent experience but we were not expecting all of the rocks and so much sea grass and clay/mud bottom beach. You couldn't take two steps without stepping on painful rocks so bring water shoes if you want to go to the beach. Most of the rocks were at the start of the water so entry and... More 

Was this review helpful? Yes 3
Grand Forks, North Dakota
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at Sandals Whitehouse for one week during our honeymoon. The drive to the resort was a little scary, but I was prepared for it after reading many reviews, so it didn't seem so bad. Our driver stopped at Border Jerk halfway there for some authentic jerk chicken which was amazing. I'm glad I did a... More 

Was this review helpful? Yes 3
Edmonton, Canada
5 of 5 stars Reviewed 1 week ago

We were originally booked in a standard room which was ok but once we upgraded it was phenomenal! The concierge staff were amazing. The word no is not in their vocabulary. Food was to die for, and room service was consistently quick and fresh. I had a massage at the spa which was very good and the snorkelling was great... More 

Was this review helpful? Yes 1
Venus, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice property. Good food. Good staff. All inclusive with good local dive sites. Nice place to get certified with good instructors. Very secluded and quite reserved resort. Spread out. Quite a long walk from one end to the other. But pools and restaurants in every area. A little quite but there is a good party area if u want... More 

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Nebraska
1 review
2 of 5 stars Reviewed 1 week ago

Came here 7 years ago and LOVED it. Must have new management as was just average. Beach night was nothing special, chocolate buffet was 1/3 of what it was in 2008. Entertainment was not great, EXCEPT the steel drums and musician-which were awesome. Have been to 3 other Sandals and there was NO welcome back anything in our room or... More 

Was this review helpful? Yes 1
Lauren B, Online Review Coordinator at Sandals Whitehouse European Village and Spa, responded to this review

Thank you for your feedback, Mel. We were saddened to hear that you felt that your recent visit to Sandals Whitehouse was not as enjoyable as it had been in the past. We always want each stay to be better than the last and have made numerous upgrades to our property and increased training to attain this goal, which leave... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at Whitehouse from 07/06/15 to 07/12/15 in the Penthouse Butler Suite, it was so amazing its hard to put into words. We were celebrating our 20th wedding anniversary. We had 2 butlers David Martin and Damion. Our butlers made our trip even more amazing if that was possible. I had read every single review before we arrived at... More 

Was this review helpful? Yes 2
Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

AA delayed our departure flight which meant we were going to miss our connecting flight to Montego Bay, Jamaica. We were supposed to arrive on Friday afternoon. We didn't arrive until Saturday. We called Sandals to advise them of the situation and we were able to change our arrival date to Saturday and also our departure date to the following... More 

Was this review helpful? Yes 1
Astatula, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at Sandals. We have stayed at an all inclusive before but Sandals was so much better. We were impressed with the customer service. Our room was a club level room and we were both happy that we chose club level. The nightly entertainment was excellent. We are making plans for our next vacation and it... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Main pool(32)
  • Very good(26)
  • Martini bar(20)
  • Jerk chicken(19)
  • Bus rides(16)
  • Red stripes(14)
  • Glass bottom boat(11)
  • Room service(11)
  • Water sport(11)
  • Beach parties(10)
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Hotel & grounds (1325)
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Amenities (46)
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Beach (76)
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Beachfront Deluxe (41)
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Beachfront Grand Luxe Walkout Club Level Room (46)
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Honeymoon Beachfront One Bedroom Butler Suite (57)
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Pool (93)
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Restaurants and Bars (39)
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The Hotel (83)

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