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Sandals Whitehouse European Village and Spa

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Westmoreland | Savanna La Mar, White House 5000, Jamaica
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Sandals Whitehouse European Village and Spa
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Sandals Whitehouse European Village and Spa
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4,944 reviews from our community

Traveler rating
    3,350
    1,061
    329
    138
    66
See reviews for
104
3,946
10
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,452)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just came back from Sandals Spa, Whitehouse Jamaica. the hotel and landscape are absolutely beautiful. the only thing that was a turn off point was NOT HAVING ROOM SERVICE as it only applies to those with Butler svcs. we had a honeymonn walk out beach front and it was awsome. however, i may suggest that you will see most... More 

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Bedford, United Kingdom
Top Contributor
122 reviews 122 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went here after visiting Sandals Negril. Firstly i would like to say we much preferred Negril. However this place is still lovely. Just a little too big for us. The grounds are huge, you could easily get lost. And it doesnt have the same personal touch that Negril did. Food was amazing though, as were the rooms. Staff were friendly

Was this review helpful? Yes 2
Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Only place I'll stay at! We had a wonderful time! Beautiful resort! We already booked our next vacation back! Peaceful and romantic! Pretty great service! Love the cafe, love the beach, can't wait to return!

Was this review helpful? Yes 2
Burlington, Vermont
1 review
4 of 5 stars Reviewed 2 days ago NEW

Started out bad but got better... We flew in Saturday March 7 to the Montego Bay airport. The line to get through customs was beyond awful - it took 3 hours through extremely warm crowded rooms to get up to the customs people. I wish Club MoBay had been selling their services in-line because I would have easily paid $100... More 

Was this review helpful? Yes 8
Austin, Texas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went to Sandals Whitehouse to celebrate an anniversary with my husband. We had an excellent time! The food was good and the staff was super friendly! Phillip, the bartender at Neptunes lounge, took excellent care of us all week! He really helped to make out trip special! Highly recommend this property.

Was this review helpful? Yes 6
Ottawa, Canada
1 review
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The majority of the reviews of Sandals Whitehouse Jamaica are positive but for some reason there are critics out there. These criticisms almost persuaded me to make another choice of resorts. Fortunately I had faith in my Travel Agent and those of you who loved this resort as much as I do. A recurring criticism is that the property is... More 

Was this review helpful? Yes 17
Colrain, Massachusetts
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our second trip to Sandals, the first was La Toc in St. Lucia. The staff was wonderful. We both enjoyed the food and only had one night out of seven where the service was not good and dinner took forever because of a bad server. The resort is very large and our walk from the French side to... More 

Was this review helpful? Yes 3
western ma
Contributor
18 reviews 18 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Recently stayed 7 days at sandals Whitehouse, and were married there Pros Excellent marriage team,Monique was stellar. It all was handled in an exceptional and stress free manner. The entertainment team we're outstanding, kudos to Sheldon and DJ, they all were energetic,happy and inclusive. It's a joy to see people who truly love their job and excel at it. The... More 

Was this review helpful? Yes 2
Rayne M, Online Review Coordinator at Sandals Whitehouse European Village and Spa, responded to this review

Hello and thank you for your review of Sandals Whitehouse. It seems like you had a wonderful time from start to finish and we're so pleased to hear it! It's great to know that our staff's excellent service made a great impression on you. We appreciate your feedback and your kind compliments! It would be our pleasure to welcome you... More 

Huntington, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is our fourth Sandals vacation and I would rate this is one one of my favorite . The beach is top top top, completely private and pristine. The resort is spotless and so pretty day and night. The staff is just wonderful !!! The food was very good but not as good as the other resorts. We stayed 10days... More 

Was this review helpful? Yes 3
Katy, Texas
1 review
4 of 5 stars Reviewed 5 days ago NEW

Returned from our second visit to Sandals Whitehouse on March 14. Our room was in the Dutch Village. The beach is beautiful, food is great, and drinks are plentiful. We really had a great time at Martini Bar. Most of the time we spent relaxing on the beach. (My husband had to wake up at 5:30am each morning to make... More 

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Hotel Review Summarization

What travelers say

  • Main pool(38)
  • Very good(31)
  • Martini bar(28)
  • Jerk chicken(24)
  • Bus rides(20)
  • Red stripes(16)
  • Water sport(13)
  • CAFE DE PARIS(12)
  • Room service(12)
  • Glass bottom boat(11)
Questions? Get answers from hotel staff and past guests. Ask a question

6,497 photos of this hotel

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Dining (429)
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Bathroom (53)
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Amenities (46)
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Beach (76)
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Beachfront Deluxe (41)
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Beachfront Grand Luxe Walkout Club Level Room (46)
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Honeymoon Beachfront One Bedroom Butler Suite (57)
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Pool (93)
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Restaurants and Bars (39)
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The Hotel (83)

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Room/suite (38)
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Dining (18)
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Hotel & grounds (15)
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