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Sandals Whitehouse European Village and Spa

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Westmoreland | Savanna La Mar, White House 5000, Jamaica
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Best prices for: 1 room 1 guest
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Sandals Whitehouse European Village and Spa
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Sandals Whitehouse European Village and Spa
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5,079 reviews from our community

Traveler rating
    3,419
    1,100
    349
    141
    70
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110
4,070
11
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,520)
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Newark, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We liked that it was overall clean and we loved the fact that you don’t have to make dinner reservations. Other than that you don’t get much and it is definitely not worth the money, some of the points I have: 1) It took forever till the luggage were delivered to our room, I had to call after half an... More 

Was this review helpful? Yes 1
Summerville, South Carolina
1 review
3 of 5 stars Reviewed yesterday NEW

*Food is adequate,but doesn't have "wow" factor *Excursions are terrible. Hoping, I will see a credit in the coming days for the catermeran tour. (Boat is broken, appears there is a continuous headache of receiving a refund.) *Water activities are decent. Met a great group of people playing water volleyball. Kayaking, skiing, tubing, and paddle boarding were fulfilling. *Beaches are... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 days ago NEW

Recently traveled to this resort for a vacation with my husband and his family. I'm not a beach person but had heard great things about Sandals, so was expecting a relaxing week with good food. I'll start from the beginning of the trip. The Montego Bay airport is the most disorganized I have ever seen, passport control/customs takes forever, and... More 

Was this review helpful? Yes 8
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We enjoyed a fantastic 7 day stay at Sandals Whitehouse. We were celebrating our 10 year wedding anniversary. We renewed our wedding vows. Our wedding coordinator did a wonderful job. Shontoy was very attentive after our ceremony. We love the photos Ricardo took of our ceremony. We enjoyed all of our meals at the restaurants on resort. We especially enjoyed... More 

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England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Sandals lounge at the airport is a run-down mess, with stained sofas and of little substance. Not the best first impression but better than nothing. The free transfer was simply a run-down local cab, who proceeded to overtake any car in his way during the rather brash ride to the hotel. The complex is nice, if not a little... More 

Was this review helpful? Yes 2
Lake Worth, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In 2005, my and wife and I were married at Whitehouse ...just as they opened. We returned for our renewal of vows. It was a bitter-sweet trip as my wife has been disabled since 2010. The trip was a blessing for us to make as she has been so sick. The logistics were difficult for her but once there they... More 

Was this review helpful? Yes 1
Westmoreland Parish, Jamaica
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We are leaving today after 7 days here and we both decided we will never come here again. We came on our honeymoon and got the butler suite which was excellent except you had to share the butler with 7 other couples so you barely saw him even tho he was only a phone call away. Night life sucks here.... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have been at Sandals Whitehouse for 2 days. Gorgeous beaches and great balconies overlooking the ocean. The food is average and the portions are tiny ( room service is funny - salad with chicken breast equates to 3 cubes of chicken). Sitting at a gorgeous seaside restaurant tonight's and a dump truck has driven by 8 times - right... More 

Was this review helpful? Yes 3
Halifax
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I returned to Whitehouse for another stay from 11 to 18 April 2015. This time we upgraded to concierge level, what a difference it is from bottom level. Access to private club, loved their kick start drink. Service was outstanding and they remember what you like, room service was always fast and very much courteous. We ordered... More 

Was this review helpful? Yes 1
Charlotte, NC
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I spent last week at SWH for our 10th anniversary. If you get motion sick, take some ginger for the van ride. We were in an 8 passenger van on the drive to the resort and I was pretty motion sick. But on the drive back to the airport we were in a small tour bus -... More 

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Hotel Review Summarization

What travelers say

  • Main pool(32)
  • Very good(26)
  • Martini bar(20)
  • Jerk chicken(19)
  • Bus rides(16)
  • Red stripes(14)
  • Glass bottom boat(11)
  • Room service(11)
  • Water sport(11)
  • Beach parties(10)
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6,626 photos of this hotel

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Room/suite (515)
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Beach (76)
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Beachfront Deluxe (41)
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Beachfront Grand Luxe Walkout Club Level Room (46)
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Honeymoon Beachfront One Bedroom Butler Suite (57)
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Pool (93)
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The Hotel (83)

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Amenities