We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sandals Whitehouse European Village and Spa

Travelers' Choice award winner
Hotel website
Hotel deals
Westmoreland | Savanna La Mar, White House 5000, Jamaica
Special Offer
FREE Catamaran Cruise!!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Expert photos
Sandals Whitehouse European Village and Spa
View Map
Add Photo Write a Review

5,274 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    3,529
    1,154
    367
    150
    74
See reviews for
119
4,228
14
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,601)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (5274)
  • Mar-May only
    (1645)
  • Jun-Aug only
    (1241)
  • Sep-Nov only
    (969)
  • Dec-Feb only
    (1419)
All months
Rantoul, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I have been blessed with the opportunity to travel outside the USA. We travel to places where we can totality relax in comfort on a beach that affords amenities. This was our first experience to travel to Jamaica. We reviewed several options and decided on Sandals Whitehouse European Village and Spa. Great Choice! We were treated as... More 

Was this review helpful? Yes
Huntsville, Alabama
1 review
4 of 5 stars Reviewed yesterday NEW

Even though the building and grounds were under repair and renovations, the service and the people made it so wonderful the construction didn't diminish our enjoyment of being there. From Copeland and his crew at the pool bar and Osharo who showed us the grounds and to Jamille who helped us plan our next trip..and even though we are going... More 

Was this review helpful? Yes
Magnolia, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

This was my first trip to a Sandals resort, possibly my last, definitely never again to Whitehouse. It was the forth time for my girlfriend and Sandals Select member. Let's start with diving, our main purpose for choosing a Sandals. Our first morning there we get a dive instructor who thinks he's a military drill sergeant barking orders at us.... More 

Was this review helpful? Yes
Lauren B, Online Review Coordinator at Sandals Whitehouse European Village and Spa, responded to this review

Hello Oscar, Thank you for taking the time to reach out to us. We are truly sorry to hear that your honeymoon stay at Sandals Whitehouse was not what you had expected and we sincerely apologize for any challenges you experienced. This is not indicative of the norm for us and we appreciate you taking the time to bring these... More 

Burlington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I went to this resort after reading reviews and what we thought was careful planning. It was our 45th Anniversary. First thing that rang true was the ride. It's definitely long, bumpy and wow what crazy drivers. We were happy to have arrived at the resort. The resort is beautiful and quite large. Which means a hot... More 

Was this review helpful? Yes 1
Saline, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I cannot say enough good things about Whitehouse. The food, the pools, the beaches, and the staff were all amazing. We stayed in the French Village and didn't mind the walk to the piazza at all because we loved looking at the ocean. Plus, the French pool is where we had the most fun! The 2 bartenders... More 

Was this review helpful? Yes 1
Gastonia, North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Sandals Whitehouse is a nice vacation destination but would not really recommend for a romantic honeymoon. Basically all the food taste the same with the exception of breakfast which surprisingly was excellent. It is located on the south side of Jamaica and is quite a distance from the airport. The driver of our transfer van, who is contracted with Sandals,... More 

Was this review helpful? Yes 1
Evans, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff is excellent. Heidi (Customer Service Manager) was outstanding. Dale (Server at Eleanor's) was great as was Vivette (Server for beach dinner). Resort is beautiful. Bluefield's and Neptune's are the prettiest beachfront dining settings I have ever seen. Wifi was spotty.

Was this review helpful? Yes
Norton Shores, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The Staff is what makes this place. I have never been to a resort where EVERY staff member is amazing. These guys would go out of there way before their shift to say hi, during their shift and after their shift etc. We stayed at Sandals Whitehouse from 2/5/15 to 2/14/15 we were in a Dutch Village Room 2323. The... More 

Was this review helpful? Yes 1
New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My Fiance & I traveled to Whitehouse August 15-22. This was our third Sandals vacation. We are Sandals Select members and have used the Soon Come Back option at both of our prior experiences at Sandals. We visited Sandals Grande St. Lucia and Grande Antigua. We had absolutely amazing experiences at both of those resorts, needless to say we had... More 

Was this review helpful? Yes 4
Lauren B, Online Review Coordinator at Sandals Whitehouse European Village and Spa, responded to this review

Hello and thank you for your review of Sandals Whitehouse. While we were happy to hear that you enjoyed the company of our wonderful staff members, we were saddened to note that you returned home dissatisfied with your overall experience at our resort. We do apologize for any ongoing projects that were underway during your time on property and I... More 

Dublin, Ireland
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent a week here in August (last week) and got married at SWH on August 14th and was blown away. FOOD: The food here is amazing, and a much higher standard than the food at most hotels and their Beaches resorts. With the exception of a beef burger from Bluefield's, I didn't have a single bad meal there. I... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Main pool(32)
  • Very good(26)
  • Martini bar(20)
  • Jerk chicken(19)
  • Bus rides(16)
  • Red stripes(14)
  • Glass bottom boat(11)
  • Room service(11)
  • Water sport(11)
  • Beach parties(10)
Questions? Get answers from hotel staff and past guests. Ask a question

6,831 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6230)
Viewed
Dining (455)
Viewed
Room/suite (518)
Viewed
Hotel & grounds (1327)
Viewed
Pool/beach area (1408)
Viewed
View from room (495)
Viewed
Business center/function rooms (35)
Viewed
Bathroom (55)
Viewed
Family/play areas (16)
Viewed
7:42
Videos (3)
Viewed
Other (1918)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (481)
Viewed
Amenities (46)
Viewed
Beach (76)
Viewed
Beachfront Deluxe (41)
Viewed
Beachfront Grand Luxe Walkout Club Level Room (46)
Viewed
Honeymoon Beachfront One Bedroom Butler Suite (57)
Viewed
Pool (93)
Viewed
Restaurants and Bars (39)
Viewed
The Hotel (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (120)
Viewed
Dining (18)
Viewed
Pool/beach area (9)
Viewed
Room/suite (38)
Viewed
Hotel & grounds (15)
Viewed
Other (40)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near White House
31.5 mi away
Iberostar Grand Rose Hall
62.9 mi away
Sandals Ochi Beach Resort
27.7 mi away
Sandals Negril Beach Resort & Spa
Show Prices
Show Prices
Show Prices
29.3 mi away
Sandals Royal Caribbean Resort and Private Island
24.2 mi away
Secrets Wild Orchid Montego Bay
63.1 mi away
Sandals Royal Plantation
Sandals Royal Plantation
#3 of 40 in Ocho Rios
4.5 of 5 stars 1,707 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay