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The Pheasant Inn

Certificate of Excellence
Hotel website
Bassenthwaite Lake, Bassenthwaite CA13 9YE, England
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The Pheasant Inn
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315 Reviews from our TripAdvisor Community

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181
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (315)
  • Mar-May only
    (77)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (61)
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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Garden Lodge is actually located in the car park! Therefore noisy car doors slamming people saying their goodbyes etc. Misleadingly description - building is not in their delightful garden but in the car park.

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Darlington, United Kingdom
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A favourite for over 30 years we hadn't been to eat for some time and were unaware of the dining room extension at the rear, overlooking the garden, which had been built about 6 years ago, and is impressive. Drinks in the lounge whilst we perused the menu, followed by 3 very enjoyable courses served by attentive staff. They were... More 

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Bristol, United Kingdom
Level Contributor
133 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stopped here after a morning’s wander around and over Sale Fell (much recommended). We arrived just as the inn opened, and the weather was warm so we ate out in their garden – a wonderful area of light and shade, damp and dry areas, with tastefully-planted tubs adding to the whole effect. Between us we ate an appetizer, starter,... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here with my husband and parents for Mums birthday. Had a drink in the lounge when we arrived then moved on to the bistro. The menu was great with plenty to choose from. All the food we received was very nice and tasty and well presented. Disappointing that we had to send a few glasses back that came smelling... More 

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Cirencester, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We went only for a couple of drinks but this was enough to soak up the character and atmosphere of this charming establishment. Staff were all very friendly,welcoming and knowledgable. Very well stocked bar, variety of rooms to suit different occasions, dogs and children both welcome. The bar decor is great,would love to know how the wallpaper/paint effect was created.... More 

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Newcastle, England
Level Contributor
123 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had my Fortieth Birthday Party in the Fell Restaurant this Saturday gone and nothing for the staff was too much trouble. They allowed us to take our own cake - or at least - allowed my wife to Surprise me. They were also ok when 2 of our party could not make it on the evening last minute. Overall, Atmosphere... More 

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Matthew W, Manager at The Pheasant Inn, responded to this review

We are thrilled your 40th birthday party went so well. Thanks so much for taking to time to give us your feedback and we really look forward to welcoming you again soon. More 

Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited here one sunday afternoon, the establishment was very clean welcoming and friendly, the tables had good spacing therefore did not feel to cramped, The food was made to a very good standard and was enjoyed by everyone, would definatly visit again

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Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you so much for your words and we are really pleased you had such a lovely meal with us. We very much look forward to welcoming you again More 

City of Venice, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Wonderful food spoiled by very inattentive service. Shown into Al out empty dining room and left for 20minutes until we pointed out we hadn't been served. Long long waits between courses. First part of meal spoiled by loud hoovering nearby. Food however really was gorgeous.

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Matthew W, Manager at The Pheasant Inn, responded to this review

We are really sorry about your experience and very disappointed this happened. Whilst we are delighted you enjoyed our wonderful food, we can only sincerely apologise for the lack of service you received. We have passed your comments back to our staff and this falls far below the high level of service we usually offer and train our staff to... More 

Barnsley, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had an evening meal at this truly lovely old hotel and restaurant. We hadn't booked but were fortunate to get a table. The setting is a dream - at the foot of the hills , comfortably off the main road, a mill nearby,sun shining .. old historic building , beams ... . The menu offered something for everyone ,... More 

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Matthew W, Manager at The Pheasant Inn, responded to this review

Many thanks for letting us know how much you enjoyed your meal and atmosphere here at The Pheasant and hope to welcome you back in the not too distant future. More 

Cheshire
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A delicious find in a beautiful, less commercial part of The Lake District,yet conveniently situated in a hamlet just off the A6 between Keswick and Cockermouth. We simply stopped off for lunch and chose homemade steak pie with fresh vegetables-very generously sized portions and it was all freshly cooked to order. Traditional olde worlde English ambience with friendly attentive service.... More 

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Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you very much for your review and we are delighted you enjoyed your lunch and our traditional Lake District inn atmosphere. We hope you enjoyed your walk too and look forward to seeing you again soon. More 

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