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The Pheasant Inn

Certificate of Excellence
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Bassenthwaite Lake, Bassenthwaite CA13 9YE, England
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The Pheasant Inn
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369 Reviews from our TripAdvisor Community

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Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had two days here in January as a relaxing break. We arrived at 3.00 and had a great lunch in front of a roaring log fire.probable a mistake to lunch that late but we still managed to do justice to the excellent diner menu. We ate in the bistro as the restaurant was closed,I imagine they would both be... More 

Helpful?
Thank Angela W
Keighley
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a second stay at The Pheasant, last January and now this January. The comfortable accommodation, lovely log fires and excellent food all contributed to a very relaxing stay. The staff were all charming, particularly Eleanor in the Bistro, giving attentive but not intrusive service and always with a smile.

Helpful?
Thank mary a
Carlisle, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sitting near a fire, drinking a glass of wine and sampling even a sandwich with chips is a pleasure here. Although the chips portion size has been reduced, the quality is as good as ever. The staff are pleasant and attentive. The ladies lavatory is a pleasant place to visit too, with good quality toiletries and individual cotton towels. We... More 

Helpful?
Thank CumbrianLady2015
Workington, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The girlfriend and I have been a few times over the last two weeks, the staff are very pleasant and friendly, food is excellent and has been every time we have visited. We had a lovely female member of staff who took us to our table , very polite and great conversation very efficient took out order and made sure... More 

Helpful?
Thank Liam B
Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you very much for taking the time to let us know how much you enjoyed you lunch in our Bistro. We are delighted you enjoyed the food so much ( and we love the fish and chips too!) and also for your great comments about our staff. We have fed your compliments back to our staff too and hope to... More 

Dalton-in-Furness, United Kingdom
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Five of us had lunch here between Christmas and New Year and all of us thoroughly enjoyed the tasty traditional fare except for the veggie. Staff were friendly and attentive in the restaurant but we did have to remind the bar man we were here so we could order food

Helpful?
Thank Laal_bod68
Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you for your comments and we are pleased you enjoyed your lunch. Sorry that you did not enjoy our vegetarian options and we will feed back to our kitchen staff. Thank-you More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2016 via mobile

I went to the Pheasant Inn, Bassenthwaite for Sunday Lunch with my husband for the first time today. We chose the dining room rather than the bistro & when we arrived, they had even got the booking wrong as we didn't appear to be booked in. However they did give us a table. Although the lunch was very nice itself,... More 

Helpful?
1 Thank chrisone1206
Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you for taking the time to let us know that your lunch fell short of our usual high standards. We are very sorry your experience was not as we would wish and please accept out apologies. We have taken your comments on board and certainly did not intend you to feel as you did. We are pleased you enjoyed the... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016 via mobile

What can you say about 'The Pheasant'? Fantastic location? Check. Great food? Check. Amazing walks? Check. Friendly service? Guaranteed! This is q great place in 'olde England' with roaring open fires, rustic bars and darkened wooden beams. If you are planning on staying with family or friends and fancy a few drinks after a long walk along with a comfy... More 

Helpful?
Thank Tom R
Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you so much for your lovely comments and we are so pleased you had such a great stay with us and look forward to welcoming you back here again soon. More 

Harrogate, United Kingdom
Level Contributor
349 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed December 30, 2015

More expensive than the usual places we stay but felt worth it. We loved... ...the food - ate in the bistro both nights - food excellent and a little bit special. Breakfast good too although there could have been more things to help yourself to at breakfast - cereals and fruit a little sparse - croissants, yoghurt would have been... More 

Helpful?
Thank Tony and Sarah G
Matthew W, Manager at The Pheasant Inn, responded to this review

We are so pleased you had such an enjoyable stay with us and enjoyed the food and our rooms so much. Our apologies that you were not made aware of the distillery tickets and we will feed that back to our staff and make sure they make customers aware. We look forward to welcoming you both back here again soon. More 

Aberdeen, United Kingdom
Level Contributor
231 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed December 26, 2015

I've been before and wanted to take my family there and wasn't disappointed! Friendly welcoming staff who saw us quickly to a table in the Bistro we were very well looked after. The fish and chips served with mushy or ordinary peas was highly praised but the Christmas turkey special was delightful. Everything one would expect on Christmas day was... More 

Helpful?
Thank Durris681
Matthew W, Manager at The Pheasant Inn, responded to this review

Thank-you very much for your comments and we are delighted you enjoyed your lunch so much. We are really proud of our food and glad you and your family enjoyed it so much. We look forward to seeing you back here again soon. More 

London, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 20, 2015

We spent 3 nights here whilst our cottage had been flooded and it cheered us up no end. Once more we were treated to a comfortable stay where nothing is too much trouble and the food was first class, in fact it seems to get better each time we stay. After our ordeal, it was an absoloute pleasure to return... More 

Helpful?
Thank jchjohn
Matthew W, Manager at The Pheasant Inn, responded to this review

We are so pleased we were able to offer you some comfort at such a difficult time after you had been flooded. We are so pleased you enjoyed your stay and looking forward to seeing you again soon. More 

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