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Armathwaite Hall

Certificate of Excellence
Bassenthwaite Lake, Bassenthwaite CA12 4RE, England
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Armathwaite Hall
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Ranked #3 of 5 Hotels in Bassenthwaite
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Damian R Abbots Langley, United Kingdom
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1,044 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abbots Langley, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We recently stayed here over a May bank holiday weekend for 2 nights. We were given a complementary upgrade to an upstairs room in the Spa wing. The bathroom was clearly new, very modern and clean, with a TV in the wall. We had a nice view over the grounds, and were close to the car park on the other... More 

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Cheshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Armathwaite is one of my favourite hotels in the UK. Over many years we have stayed in different suites - the Hartley Tower suite being our favourite. Afternoon tea served on top of our own private tower is a luxurious, delicious treat. Now that the spa has been refurbished it really is THE place to go for a special occasion.

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Top Contributor
101 reviews 101 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved this place. The hall is very atmospheric, loved the decor and the feel of the place. We upgraded to a superior room so we would have a terrace to sit out and enjoy a drink. We were not disappointed with the room. Modern decor, nice bathroom with a TV at the end of the bath. The terrace faced... More 

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Glasgow, United Kingdom
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited with eight others for afternoon tea as invited as part of a hen day out. We arrived early but it was not a problem sat us through in another room till our table was ready. The hotel was very busy with a wedding and different things going on but staff had time for all of us. The afternoon tea... More 

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GMsteele, General Manager at Armathwaite Hall, responded to this review

Dear Guest, Thank you for your review following your celebratory afternoon tea..! It is always a pleasure to read a review which highlights how well the team looked after you. May I thank you for highlighting the niceties of your experience which will undoubtedly lend a hand to future customers. Good luck with the wedding and I hope you all... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Lovely 2 night stay at this elegant Country House Hotel. Warm,professional welcome at check in with complimentary sherry. Stayed in superior room in main building which was lovely with own small balcony with wonderful lake view. We ate both nights in the lake view restaurant. The food and service was excellent but if we had one little criticism it would... More 

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GMsteele, General Manager at Armathwaite Hall, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay with us here at Armathwaite Hall. I was very pleased to read you had had an enjoyable 2 night stay with us and I will certainly share all of your comments with the team. May I thank you for your recommendations and look forward... More 

stratford on avon
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 1 week ago

Having visited for afternoon tea which was a 70th birthday treat we were most dis appointed. The service was very poor, it seems as a wedding was in progress the hotel was understaffed. We were seated in a thoroughfare in the old hall and not at a table. We needed to ask for lemon with our earl grey which you... More 

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GMsteele, General Manager at Armathwaite Hall, responded to this review

Dear Guest, Clearly I was very disappointed to read your comments and whilst I do realise that apologies after the event do little to make amends, I do hope you will accept mine and that of the team at Armathwaite. I have been informed that your party was placed right next door to a large group 'enjoying' themselves to the... More 

Whitehaven, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We had a fantastic day with out daughter's and their partners, two drink rule was a bit harsh but still a great day. Staff are excellent. Thank you, can't wait to go again.**************************************************************

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GMsteele, General Manager at Armathwaite Hall, responded to this review

Dear Guest, A simple, yet stunning review, thank you! I'm pleased you enjoyed our fantastic spa. Just for your information and for the benefit of others, our '...two drink in the hot tub' ruling is purely for the health, safety and comfort of all our guests using that facility. I promise you, we don't want to appear harsh... Kind regards,... More 

uk
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just lovely. Would definatly recommend. Nice rooms with tea/coffee facilitys, power shower with jet sprays, fridge in room which is great for chilling a bottle of wine. Bath robe/slippers. Spa is a must, especially the outside jacuzzi/hot tub. Ate in the restaurant, fantastic food. Above expectations. Brasserie good too. You cant walk around the lake, very short walk around grounds.... More 

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GMsteele, General Manager at Armathwaite Hall, responded to this review

Dear Guest, Thank you for taking the time to share such wonderful feedback. I'm delighted you had such a great experience here at Armathwaite Hall and found all aspects of your visit (apart from the walk of course) to be so special and enjoyable. We do have some great and varied walks, so if you next visit, please ask at... More 

Portpatrick, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb facilities for a wedding would recommend ...and the spa was an added bonus and superb...if you get the chance you must have a massage...husband and I had the lomi lomi (I think this is the correct spelling) very relaxing. Fantastic hotel and we are planning a return visit soon to enjoy the spa to its full capacity.

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GMsteele, General Manager at Armathwaite Hall, responded to this review

Dear Guest, Congratulations to your nephew and bride to be..! Great comments and thank you for taking the time to share them on this site for others to read. I'm delighted that you had such a wonderful stay and do hope you return soon. Best wishes, Simon Steele More 

Cockermouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic Spa with top quality facilities. We were greeted at reception by very friendly staff, who showed us around explaining all the facilities... Big swimming pool, hydrotherapy suite, well equipped gym (plenty of staff on hand to help and advise), before giving us big fluffy robes and slippers to change into. We chose to spend the morning relaxing in the... More 

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Simon S, General Manager at Armathwaite Hall, responded to this review

Dear Guest, Amazing comments, thank you. I'm delighted that you had such a wonderful spa day. I certainly agree that The Spa @ Armathwaite Hall is a special place. We take such pride in ensuring our guests have the best possible experience and achieve this through our personable, friendly and attentive service and needless to say, comments such as yours... More 

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