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All 4 Rio Grande hotels

Gran Melia Golf Resort Puerto Rico

4.0 of 5 Resort (All-Inclusive)   |   200 Coco Beach, Rio Grande 00745, Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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56%
Ranked #3 of 4 hotels in Rio Grande
A recent review
4 of 5 stars reviewed yesterday
Istikra Margate, Florida
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3,098 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (643)
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English first
Margate, Florida
1 review
4 of 5 stars Reviewed yesterday NEW

First off let me just say this was an amazing trip and Puerto Rico is an awesome place to visit. The Hotel is Breathtaking from the landscape to the lobby back beyond by the pool area. Now I must admit they are on a shortage of having ICE available however, I was not in my room enough to even care... More

Was this review helpful? Yes 1
Lincoln, Nebraska
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Loved this resort and all the amenities. Would definitely recommend going with the red level service. Loved the happy hour and free breakfasts, Most is all loved our butler Tony. Helped us every step of the way from dining to excursions to laundry. Tony made the experience a dream!!! Beautiful room with outside jacuzzi. Maid service was awesome. Would go... More

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Cindi5971, Thank you for choosing Gran Meliá Puerto Rico as your vacation destination. We have read your recent comments about the hotel and we greatly appreciate that you took the time to write them, as our guest satisfaction is our main priority. We feel much honored that you enjoyed your room accommodations. I am very happy to hear that... More

Poughkeepsie, New York, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me start by saying that the lobby, grounds and pools at this hotel are excellent. Even the location while isolated is excellent as long as you rent a car or have a car. We arrived at the hotel at 3PM, they have a 4PM check in and it seems they stick to that. At 4PM on the dot we... More

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Miami, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very beautiful. The staff are accommodating and very friendly. The room was very clean. The architect and design of the hotel and rooms are enchanting. Food, drinks and parking rates are pricey as expected with resorts. Pools and surrounding beach was delightful.

Was this review helpful? Yes
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear mimi2403: Thank you for choosing Gran Meliá Puerto Rico as your vacation destination. We have read your recent comments about the hotel and we greatly appreciate that you took the time to write them, as our guest satisfaction is our main priority. We feel much honored that you enjoyed your room accommodations, and the property overall. I am very... More

new york
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For an international chain of this category, they charge the prices but do not deliver on service or quality. The property is beautiful.....and you are paying for that. I took my sister for her 50th birthday and for the first 48 hours we had so many issues with our room, then being asked to move at 11:30pm at nite to... More

Was this review helpful? Yes 2
Linden, New Jersey
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is a beautiful property, what made my first trip to Puerto Rico amazing was my butler Tony, is was 100%, very professional, gave good details, suggested all good locations where to go and eat with the family, was on point with all the tour reservations. Hotel has poor services ONLY one Ice machine for the whole resort but Mr.... More

Was this review helpful? Yes 2
Gran_Melia_PR, Director General at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear sulaytejada, Thank you for choosing Gran Meliá Puerto Rico for your recent stay. We have read your recent comments about the hotel and we greatly appreciate that you took the time to write them, as our guest satisfaction is our main priority. We apologize for the situations you experienced with the ice machines. This concern will be directed to... More

Old Bridge, New Jersey
1 review
2 of 5 stars Reviewed 3 days ago NEW

I very rarely post reviews on hotels/resorts, but in this case I feel I must. My family just returned from a family reunion in Puerto Rico. My family is scattered around the globe and we selected Puerto Rico as the perfect destination since that is where the family roots lay. The first two days we stayed at the Marriott in... More

Was this review helpful? Yes 5
Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm not sure if the people below me were at the same resort as me (they must have been because according to their dates, or time here overlapped) but I have had the exact opposite experience as they have. Our stay started on Friday 7/18/2014 check in was a breeze. We were greeted by pleasant people and Raymond got us... More

Was this review helpful? Yes 3
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Amanda Z, Thank you for choosing the Gran Melia Puerto Rico Resort and Villas as your vacation destination. We appreciate that took some of your valuable time to write a review of our resort. I am joyful we meet your expectations and you were pleased with our accommodation’s, employees, food and facilities. We strive to provide an exceptional experience... More

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The Gran Melia is in a great location, but the customer service is awful. The way the hotel is run is very poor and the food is mediocre. The last day we were there they ran out of food throughout the whole hotel! I will say the beach is beautiful. You can't get a towel without a towel card...which was... More

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Katrina B., Thank you for your review and sharing your feedback with us. We apologize for not been able to meet your expectations. Rest assured that we hear our guest, and that we are currently working to give our customer the efficient service they deserve. We hope you give us another opportunity to serve you in the near future... More

Bayamon, Puerto Rico
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed a weekend for a Business Convention. I expected so much more for the caliber of the resort. On friday they only had 2 people to make check in, had to wait 40 minutes. Hotel surrounding and open areas are beautiful and clean. Rooms need to be upgraded specially mattress, bed, pillows and bathrooms. Both nights were tough to... More

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Andrea T: Thank you for choosing our property for you recent vacations. We strive to provide an exceptional experience for all of our guests. We feel much honored that you enjoyed our banquet offerings, and the beautiful surroundings of our hotel. However, reviewing the service mishaps you encountered during your stay we are genuinely sorry about your experience. We... More

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Hotel Summarization (Beta)

What travelers say

  • Red level(157)
  • Very nice(51)
  • Pool bar(34)
  • El Yunque(30)
  • Old San Juan(30)
  • Breakfast buffet(30)
  • Rain forest(22)
  • Rental car(18)
  • Credit card(11)
  • Italian restaurant(11)

Additional Information about Gran Melia Golf Resort Puerto Rico

Address: 200 Coco Beach, Rio Grande 00745, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Rio Grande
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Río Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. ... more   less 
Number of rooms
486

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