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Gran Melia Golf Resort Puerto Rico

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200 Coco Beach Boulevard | Road 955-I, Rio Grande 00745, Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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3,869 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Fe
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this hotel for a night before a cruise on Priceline and got a good deal! The reason we stayed here was mostly location. We wanted to visit the Bio Bay in Fargardo (20 min drive), so staying here was a lot closer than San Juan. This hotel is not near restaurants or shops. It's about a 10 min... More 

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mobay68
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

The lobby and public areas are beautiful. I read many negative reviews about this hotel, particularly in regard to mold. I discounted the reviewers and, as the price was right and I was on an overnight shopping trip from the smaller island on which I live, I made my teservation. Upon checkin, I mentioned my concern about mold and mildew.... More 

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Las Vegas, Nevada
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The grounds of the resort are very nice but that really is the highlight of the hotel. The food is very expensive and just average in quality. The service is also average, the staff does not smile and generally doesn't seem very happy but they do get their jobs done. The resort is very spread out so depending upon where... More 

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Easthampton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 days ago NEW

First, the hotel grounds are lovely. Check-in was a little confusing with the way it's setup. You have to walk past the desk to line up. Luckily we arrived late in the day, so there wasn't an issue, but we watched other people on the last day have issues with the direction. The food options weren't fantastic. For lunch, there... More 

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2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Beautifull Resort, had a great time with friends and family in town that havent see in years. Excellent service and nice people around. Went outside to look around and beautifull arts on walls and floor. Awesome

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Thimpson, Thank you for choosing our property for your recent vacations and for taking the time to review our property. It is great that you enjoy your time with your family and friends and we are proud to hear that the service and the staff were excellent. However we like to know more details if we had any areas... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Beautiful resort, great food and service. The bar and lounge area was beautiful and inviting. The only downside was the wet bar and poolside restaurant closed too early, 6pm. The restaurant were beautiful and the food was impeccably sumptuous.

Review collected in partnership with Meliá Hotels International

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Guest, Thank you for taking the time to review our property. We are happy that you were able to enjoy your Birthday in our property. Reviews like yours fill us with satisfaction to know that our main objective has been reached. We really appreciate your compliments our facilities. We hope we can welcome you back for another great birthday... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This was our first time at The gran Melia Puerto Rico. Yes the resort is Beautiful, nice rooms pretty good trolley service and staff but! that is just about where the "gran" about this place ends. The food was mediocre at best, the breakfast buffet was $22.95 per person which is crazy for breakfast. So we decided to go out... More 

Was this review helpful? Yes 5
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Ben G, Thank you for your recent stay in our Gran Melia Golf Resort Puerto Rico. We appreciate your feedback, as our guest satisfaction is our main concern. We are happy to hear your comments about the beautiful property, nice rooms and the trolley staff. However, we apologize for not meeting your expectations in other areas. Regarding the restaurants... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Even though it was in the middle of nothing and therefore necessary to pay 50-70$ to go to San Juan, the airport or Fajardo. Staff friendly and helpful. Cleaning not so good as we found an used adhesive bandage in the bath tub and the A/C was turned on over and over despite of the friendly note not to. Food... More 

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Line B, Thank you for taking the time to review our property. We value our guest comments since it is what it help us improve our services. We appreciate your comments about the beautiful property and the staff. We are sorry that other areas such as the room and the restaurants prices did not meet your expectations. Regarding breakfast... More 

Las Piedras, Puerto Rico
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent facilities and service. Nice food and excellent pool. Service atbthe pool, rooms, restaurants is very good. They solve al my problems. Green areas are well kept and there is plenty of parking facilities

Review collected in partnership with Meliá Hotels International

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Victor V, Thank you celebrating such a special occasion as is your anniversary, on behalf of all our staff Congratulations. We are happy to hear you like our facilities and service. Our main goal is to make sure we exceed our guest expectations. We hope you come and celebrate your anniversary next year and please contact us so we... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

First off I wanna say I am a 28 year old male who loves to travel with my wife and we are not party people at all. With that being said I just wanna say this Resort is Horrible, I am extremely disappointing and feel that I had a huge waste of a vacation. Staff - Horrible very disrespectful very... More 

Was this review helpful? Yes 4
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Johnathan V, Thank you for your comments regarding your experience at Gran Melia Golf Resort during your recent visit. I am troubled that we fell short of our goal which is to provide an exceptional 5 star service to all of our guests. I want to sincerely apologize for not meeting your expectations. We regret the situation with the... More 

Hotel Review Summarization

What travelers say

  • Red level(95)
  • Very nice(23)
  • El Yunque(20)
  • Pool bar(19)
  • Breakfast buffet(18)
  • Old San Juan(14)
  • Rental car(9)
  • Rain forest(8)
  • Italian restaurant(5)
  • Vacation Club(5)
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Beach (10)
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Garden View Deluxe Junior Suite (41)
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Ocean Front Villa (63)
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Pool (29)
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Red Level Garden View Junior Suite (32)
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Red Level Ocean Front Junior Suite (45)
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The Hotel (66)

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