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Gran Melia Golf Resort Puerto Rico

4.0 of 5 200 Coco Beach Boulevard | Road 955-I, Rio Grande 00745, Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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3,584 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albany, New York
1 review
5 of 5 stars Reviewed yesterday NEW

I and my wife stayed there three nights at Red Level Ocean Front room from Jan 19 through Jan 21. We both enjoyed every seconds of time we spent there. Nice room, garden area, beach and swimming pool. Only complain is No Microwave at all. We ordered the food the first night, we had to throw the left overs other... More 

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Temple Hills, MD
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Gran Melia Golf Resort in Puerto Rico from December 27, 2014 - January 3, 2015 celebrating our honeymoon. The resort itself is absolutely beautiful. It is mostly outside and has its share of wild life with birds and a koi pond in the lobby. In addition to the usual restaurants on site, there are quite a... More 

Was this review helpful? Yes 2
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear MsRickie, Thank you for choosing our Gran Melia Golf Resort Puerto Rico to celebrate your honeymoon. We appreciate you point out the beauty of our property and the amazing nature and views. Regarding the room accommodations we have many options including rooms with kitchenette was per guest request. We apologize for the inconsistencies with the housekeeping services; they have... More 

Long Island, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Thank you Gran Melia for all you did to make our family vacation enjoyable and stress free. Special thanks to Yessenia Puente and her team for managing all our requests pre-arrival and making sure we were all happy with our accommodations. We upgraded to Red Level, which without a doubt is the way to go. The resort is gorgeous! Beautiful... More 

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Hello Lillian A, Thank you for taking the time to give us your review and for acknowledging how enjoyable your experience was during your stay. Our staff truly cares for our guests and we love to see that shine through. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel... More 

Virginia
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I went for a trip with my husband- read the reviews- was very grateful to get the information that you have to rent the car from the avis at the resort to have parking(I think you could probably get away with it but it would be a huge hassle if your car got towed). The room was lovely (was not... More 

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

DearVirginiaDani68, Thank you for choosing our resort for your recent vacation. We are glad to hear that your overall experience was good, as we wish it has been perfect instead. It is great to hear that you had the opportunity of exploring the most beautiful tours and places of the eat part of the island. We apologize for the situation... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nice room and grounds are beautiful. Great pool and beach. Definitely upgrade to red level. It is worth it. Tony our concierge was amazing. He was able to book a trip for 12 to bio bay when everyone one else said no availability. He arranged a bacardi tour with transportation for half the price the tour desk quoted. His recommendation... More 

Was this review helpful? Yes 3
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Jo A, Thank you for your recent stay with us at Gran Melia Golf Resort and for your valuable feedback during your stay. We are very focused and committed on giving a great service and exceeding our guest needs. We appreciate your attention to the details, details that highlight the quality of the overall experience we provide to all... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I booked a room at this resort because my sister chose to have her wedding here. When I booked my room online, I opted to pre-pay for breakfast. I checked in very late on a Sunday. The hotel front desk was friendly. I didn't have to wait long before a golf cart arrived to take me to my room. The... More 

Was this review helpful? Yes 2
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear HoustonMoni, Thank you for your recent stay to attend such a special event as is a wedding, especially from a family member. We kindly appreciate the compliments about the beautiful rooms and the facilities. We regret that your experience with the service was poor. Being on a tropical area mildew smell can develop in some rooms, but it is... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We booked a room here...close to the golf course aka the parking lot. This was like the projects of the resort. You really have to ensure that you are staying in the red level part of the resort, which is indicated by a red leaf. If you don't get red level your room will lack basic amenities (i.e. no cordless... More 

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Vinnes, It was a pleasure having you here. Thank you for the feedback on your recent stay. We appreciate your compliments about our exclusive Red Level Service. We sorry that your perception regarding the non-red level rooms is poor. Red Level have added amenities that most of our guest value, but our service level and room standards in both... More 

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The service here is slow, it to ok us one day 1hr to get our dinner. The pool bar is not different. The employee there act with in difference and slow. Got to my room 4:00 pm after a golf round and the room was unattended. It is not a bad place but for the price I believe you can... More 

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear aMartinolli, Thank you for taking the time to review our property. We truly appreciate that you share your experience since it was helps us improve our services. We are going to address your comments with the different areas so that corrective actions to improve are taken immediately. It is nice to hear that you were able to enjoy your... More 

Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I spent my 50th birthday here January 2015 and had a remarkable experience. The resort and all of the staff was nothing less than extraordinary. My room as well as the amenities were great. The food was OK and the ocean view was like meditation. I am actually sitting in my room on my last night here and could not... More 

Was this review helpful? Yes 3
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Sheria B, We thank you for your wonderful review about our Gran Melia Golf Resort. It was an honor to host you for such a special occasion as it is your birthday. As a client oriented company we put our greatest interest and value on our guest’s opinion; therefore we sincerely appreciate you taking the time to let us... More 

Manati, Puerto Rico
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

We were a party of 6 staying at the hotel and all of us were very satisfied with the service at the hotel. The employees were very kind and friendly! They were always looking on how to satisfy our needs. In addition, this hotel is beautiful with a nice beach and pool. We will return!

Was this review helpful? Yes
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear GloriaNCL; Thanks for choosing our resort to spend your last vacations with us, and as well thank you for the review. We are glad to know that you enjoyed the resort, especially the room; it is our goals to make sure your stay was graded 5 stars and are happy to have accomplished it. We really appreciate the time... More 

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Hotel Summarization (Beta)

What travelers say

  • Red level(133)
  • Very nice(36)
  • Pool bar(29)
  • Breakfast buffet(26)
  • El Yunque(25)
  • Old San Juan(21)
  • Rain forest(16)
  • Rental car(14)
  • Italian restaurant(9)
  • Credit card(7)

Additional Information about Gran Melia Golf Resort Puerto Rico

Address: 200 Coco Beach Boulevard | Road 955-I, Rio Grande 00745, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Rio Grande
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
Number of rooms: 486
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande

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