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Gran Melia Golf Resort Puerto Rico

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200 Coco Beach Blvd. | Highway 955-I, Rio Grande 00745, Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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3,939 Reviews from our TripAdvisor Community

Traveler rating
    1,082
    1,079
    695
    582
    501
See reviews for
1,079
1,493
52
264
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (859)
Date | Rating
  • Chinese (Simplified) first
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  • All months
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    (1228)
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Pelham, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I went for my birthday weekend and was not disappointed. The entire place is beautiful with so much space to move about and relax! The grounds are kept impeccably and the pool is like no other (love that it's open 24 hours) Although, I have to agree with some of the reviewers that the food is basic and quite pricey;... More 

Was this review helpful? Yes 1
Lakeland, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here and fell in love with this place! Exterior of each building is like two story attached townhouses with 4 in each building. Landscaping is breathtaking. The beach, however, is not accessible due to rocks, etc, but the view is incredible. We rented a car to come and go as we pleased. Went to a... More 

Was this review helpful? Yes
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This resort is simply beautiful. From the minute you check in, the lobby and surrounding areas let you know that you arrived at a little paradise. Everything is beautiful about this place. Make sure you dine at Pasion, the local cuisine is deliciously prepared.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Fabulous hotel. Wonderful ambiance.excellent service. Katya at front desk is the best and Juan the waiter greatest. we were so tired from early am flight. Check in w as at 4pm. Katya got us in at 3 we were so grateful. They also let us use beach and pool while we waited for 3. SUCH WONDERFUL EMPLOYEES OF THIS HOTEL.... More 

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TOA ALTA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful surroundings, Big wide open space. Pool Arquitecture is so beautiful that for a moment you can feel like if you were in another country. Hotel during the evening instead of having regular lights on the have a lot of candles due to they are part of energy saver and its awesome. You can see the stars. Their hotel is... More 

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Melbourne, Florida
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Beautiful views, the trails for walks any time of the day and the hammocks just paradise. Wish I could say the same about the employees...waited 12 min for my presence to be acknowledge by a rude (they told me that the 4 people behind the counter were in training but you don't need training to learn to say good afternoon)... More 

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Msjudyth; I would like to thank you for taking some of your valuable time to write a review of our resort. Our main objective is the continued improvement of our services. I am discouraged to learn that your service experience was not up to your expectations. I would also like to extend an apology for the lack of service... More 

Silver Spring, MD
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm from PR, and I went to this hotel for my honeymoon. It was a nice place, and the staff were super nice and accommodating. The prices for food and drinks is a little pricey, so we went out to eat a lot. I would recommend you get a car if you'd like to see the sights at a cheaper... More 

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Isabel O; Thank you for taking the time to review our property. We are happy that you were able to enjoy your honeymoon in our property. Reviews like yours fill us with satisfaction to know that our main objective has been reached. We really appreciate your compliments our facilities. We hope we can welcome you back for another great... More 

Hampton, Virginia
Top Contributor
82 reviews 82 reviews
22 hotel reviews
208 helpful votes 208 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First of all, loved the location and layout of property. I have however stayed in nicer rooms for far less. To top it, the resort charges for parking (15/day), to print out boarding passes, $50 if you lose your beach towel card (for a cheapo towel), 22 bucks buffet breakfast (which actually was very good! ) etc. Staff overall was... More 

Was this review helpful? Yes 1
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Dcw66; Thank you for choosing Gran Melia Golf Resort Puerto Rico. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guest satisfaction is our main priority. Regarding our towel policy, it might seem like an unusual practice, but it is an inventory tool for management to... More 

Piscataway, New Jersey
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My husband and I were here attending a wedding May 7-11. We are Melia Rewards members and were surprised that the hotel is not up to the Melia Standard. Actually, its an embarrassment. The pool had a green band of algae around the edges and I never once saw staff clean the pool during our stay. The grounds could be... More 

Was this review helpful? Yes 4
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear NicoleAndres; Thank you for your comments regarding your experience at Gran Melia Golf Resort during your recent visit. I am troubled that we fell short of our goal which is to provide an exceptional 5 star service to all of our guests. I want to sincerely apologize for not meeting your expectations. We regret the situation with the public... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I absolutely loved the resort! The openness of the lobby was simply breathtaking upon site. My check-in was speedy and the staff was extremely helpful. However, the charge of $100 per day of the total number of days of your stay is absured. If this is a policy of the resort they should definitely let the first know instead of... More 

Was this review helpful? Yes 5
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Passport706: Thank you for your comments regarding your experience at Gran Melia Golf Resort during your recent visit. I am troubled that we fell short of our goal which is to provide an exceptional 5 star service to all of our guests. I want to sincerely apologize for not meeting your expectations. Rest assured that we hear our guests... More 

Hotel Review Summarization

What travelers say

  • Red level(95)
  • Very nice(23)
  • El Yunque(20)
  • Pool bar(19)
  • Breakfast buffet(18)
  • Old San Juan(14)
  • Rental car(9)
  • Rain forest(8)
  • Vacation Club(5)
  • Italian restaurant(5)
Questions? Get answers from hotel staff and past guests. Ask a question

2,703 photos of this hotel

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Pool/beach area (583)
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Room/suite (297)
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Dining (69)
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View from room (94)
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Business center/function rooms (11)
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Bathroom (33)
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1:53
Videos (2)
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Other (563)

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Amenities (98)
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Beach (10)
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Garden View Deluxe Junior Suite (41)
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Ocean Front Villa (63)
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Pool (29)
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Red Level Garden View Junior Suite (32)
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Red Level Ocean Front Junior Suite (45)
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Restaurants and Bars (22)
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The Hotel (66)

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Pool/beach area (1)
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Room/suite (6)
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Business center/function rooms (3)
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Hotel & grounds (6)
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Dining (4)
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Other (8)
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