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All 4 Rio Grande hotels

Gran Melia Golf Resort Puerto Rico

4.0 of 5 Resort (All-Inclusive)   |   200 Coco Beach, Rio Grande 00745, Puerto Rico
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Gran Melia Golf Resort Puerto Rico
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56%
Ranked #3 of 4 hotels in Rio Grande
A recent review
3 of 5 stars reviewed yesterday
Serrano S
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3,132 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (655)
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English first
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We stood on a line for an hour to check in had to walk every where because the car pick up service was super slow and had to park a quarter of a mile away from my room. Not a great start but it is beautiful and kids are having a great time.

Was this review helpful? Yes 2
Brooklyn, New York
2 reviews
2 of 5 stars Reviewed yesterday NEW

The property is beautiful. It's huge and has it's own private beach. However, their service is lacking, the food at the resort is extremely expensive and not that great, the drinks at the bar are pretty terrible for the prices that are listed for them and the resort is not family friendly except for their giant pool. Also, the entrance... More

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Alexandria, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I am giving the Gran Melia an Average review only because of their service. The resort itself was beautiful and the beach was outstanding, but the service, employee demeanor, and disregard for the hotel guests was horrific. If you visit this resort plan on eating and drinking outside of the property. There are 2-3 restaurants on the property with ridiculously... More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My fiancee and I originally came to Gran Melia to tour the property in our search for a wedding venue. We were blown away when we saw the size of the property and how maintained and beautiful the grounds were. Two days later, we loved the place so much that we decided to stay at the resort for a night.... More

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Oviedo, Florida
1 review
3 of 5 stars Reviewed yesterday NEW

Beautiful property, truly stunning. HOWEVER, checking in took, no joke, 1.5 hrs w/ a line like I have never seen before. Service is SLOW or not at all. I was Red Level, but when I called the Red Level phone, no one was ever there! The expectation for tips is too obvious and too frequent. Taking me in a golf... More

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Puerto Rico
1 review
2 of 5 stars Reviewed 2 days ago NEW

Property is nice, but it's not worth it because of the quality of the service and the attitude of the employees. Spend there the 25th of July weekend, property was full. No enough security at the pool and there were people drinking out of glass bottles and smoking (the area is supposed to be smoke free). The overall attitude of... More

Was this review helpful? Yes 3
Rio Grande
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

We are currently staying at the Gran Melia in PR. Our room is beautiful and spacious, the pool and beach areas are very well manicured as along with the rest of the resort but the service is terrible. We called the front desk to bring in sheets for the pull out sofa and revived them about an hour later. We... More

Was this review helpful? Yes 3
Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear riosfour, Thank you for choosing our property for you recent vacations. We strive to provide an exceptional experience for all of our guests. We do not like hearing that we fell short on delivering on your expectations. Reviewing the service mishaps you encountered during your stay, we are genuinely sorry about your experience. You pointed in your review important... More

San Juan, Puerto Rico
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I just came back from my 2nd stay at the Gran Melia. It was like the 1st time AWESOME. The days were spectacular with lots of sun, perfect to be at the huge pool or at the beach. This time I stayed with my nephew in the Red Level Bungalows. Great room with comfy beds & pillows. Lovely bathroom with... More

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear vanessa r, Thank you for your recent visit to Gran Melia Golf Resort Puerto Rico. We appreciate you have taken your time and sharing your feedback as it is through these that we can improve our services. It is our honor to be your favorite choice for family relaxation. We look forward to welcoming you soon to also be... More

1 review
4 of 5 stars Reviewed 2 days ago NEW

First, a butler we ran across named Tony was great, the grounds and amenities are gorgeous...customer service not so much and otherwise ruins a great resort. I still have no clue as to what Red Level service was because anything we asked for seemed an inconvenience to the customer service personnel at this wonderful resort. From my wife calling about... More

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear Lucas D, Thank you for choosing Gran Melia Golf Resort Puerto Rico. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guest satisfaction is our main priority. Reviewing the service mishaps you encountered during your stay we are genuinely sorry about your experience. You pointed in... More

Cidra, Puerto Rico
1 review
5 of 5 stars Reviewed 2 days ago NEW

I’ve stayed with my family and friends in this hotel, and I have to say that the experience with service was awesome. We received excellent service in every single detail during our stay. I would like to mention Jaison Echevarría, the Door Man, who kindly offered us services beyond our expectations. Ms. Tania (Can’t remember her last name) was also... More

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Gran_Melia_PR, General Manager at Gran Melia Golf Resort Puerto Rico, responded to this review

Dear annie0721, We appreciate your comments about our property. Gran Melia Puerto Rico in the satisfaction of our customers is paramount to us. We are grateful that our facilities and location are your total satisfaction. We are honored to know that his visit was a pleasant one. We look forward to welcoming you soon in this, your second home! Sincerely,... More

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Hotel Summarization (Beta)

What travelers say

  • Red level(157)
  • Very nice(51)
  • Pool bar(34)
  • El Yunque(30)
  • Old San Juan(30)
  • Breakfast buffet(30)
  • Rain forest(22)
  • Rental car(18)
  • Credit card(11)
  • Italian restaurant(11)

Additional Information about Gran Melia Golf Resort Puerto Rico

Address: 200 Coco Beach, Rio Grande 00745, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Rio Grande
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Gran Melia Golf Resort Puerto Rico 4*
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Also Known As:
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Gran Melia Rio Grande
Sol Melia Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Rio Grande

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Río Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. ... more   less 
Number of rooms
486

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