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The St. Regis Bahia Beach Resort

5.0 of 5 State Road 187 kilometer 4.2, Rio Grande 00745, Puerto Rico
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The St. Regis Bahia Beach Resort
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The St. Regis Bahia Beach Resort
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871 reviews from our community

Traveler rating
    508
    214
    91
    32
    26
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234
441
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CT
Top Contributor
67 reviews 67 reviews
31 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars NEW

I visited recently with my two kids (both under 4), hubby and sister. The hotel was able to accommodate our request of an adjoining room which was super as it meant I could relax in her room while my youngest napped for two hours during the day. Unlike other reviewers I had no issue with house keeping, food options or... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I thought it would be best to continue the review I had previously left and include the response I received from the hotel manager not the general manager. The hotel manager called me and told me that he was sorry for the way I felt, I continued to listen and then he started telling me that it was my fault... More 

Was this review helpful? Yes 3
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from five nights at Bahia beach and have great things to say about the resort. It is beautiful, all low rise buildings, no high rise towers or huge cold lobby spaces. Lots of thought went into aligning the feel of the resort to the surrounding rain-forest like natural environment. Our family loved the pool and hot tub,... More 

Was this review helpful? Yes 3
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. Your pure enjoyment of every detail from the lush surroundings to the delicious S’mores brings us such happiness knowing we are on the right track exceeding your expectations and providing the best get a way experience. We look forward to... More 

new jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I thought the place was great. The room was beautiful and spacious with about the nicest bathroom I've been in. The service was spectacular (especially Liza at the reception area). The beach was beautiful. I did read another review (less complimentary) regarding the inability to go in the ocean. While the current was strong, I went in the ocean every... More 

Was this review helpful? Yes
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. We are thrilled you enjoyed the spacious room accommodations, beautiful beach and most important the welcoming warmth of the staff. Every time a name is mentioned it gives us all a great feeling of pride. We look forward to indulging... More 

Scarsdale, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We just returned from an eight night stay at the hotel. If this review was solely based upon the efforts of the employees, I would rate the hotel as a six diamond resort. Unfortunately, that only tells part of the story. The hotel suffers from seemingly three intractable structural problems. First, it is a beach resort, where you can't swim... More 

Was this review helpful? Yes 3
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. We are glad you enjoyed the warmth and dedication of the staff to pamper your needs. We all strive to provide a welcoming environment to bask in the tropical lush settings. The great activities such as the boat house and... More 

Bloomfield Hills, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our second experience at a St Regis. We had loved our first stay, however this stay went further to confirm all we had loved about them them and more ... My son got very sick while at the resort. Their security chief Hose, went above and beyond to arrange for medication, a doctor and follow up calls daily... More 

Was this review helpful? Yes 1
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. With your son not feeling well our only focus is his fast and healthy recovery and to ensure that you still have the opportunity to enjoy the time spent with us. We are so thrilled we were able to accommodate... More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed five nights in February. In all five days, we did not meet a single employee who did not live up to the high standard this hotel sets. From the moment we checked in with Liza, almost everyone managed to call us by name. The room was beautiful and the setting ideal. We had several meals in Fern, the... More 

Was this review helpful? Yes 1
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. We are so thrilled you enjoyed the 5 Diamond guest experience and the savoring cuisine at Fern. They are all created to exceed your expectations and provide memorable moments. We look forward to pampering you once again in our slice... More 

San Juan, Puerto Rico
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel stay was a surprise from my boyfriend for my 30th birthday. This property is absolutely stunning! Room was beautiful, immaculately clean and spacious. From the moment you arrive service is oustanding, you truly feel taken care of. Front Desk Director, Eric was fantastic! He was helpful, knowledgeable and took great care into our stay. Chef sent us chocolate covered... More 

Was this review helpful? Yes
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Happy Birthday!! We are so thrilled you enjoyed your surprise birthday. Making you feel special on your day is certainly our pleasure. Thank you for enjoying the delicious treats and the warmth of the staff. We look forward to welcoming you back to celebrate many more special days. Thank you for the gift of feedback. Warmest Regards;... More 

Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is beautiful and clean, the pool is nice and the beach is adequate (although the sand looks like brown tuna - yuck). One issue is that they are drastically understaffed with unqualified (and sometimes rude) people. At first glance, you would think this is the main problem, but it is far worse than that. There are management and... More 

Was this review helpful? Yes 2
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. Being the only AAA Five Diamond resort on the island we have very high standards with our service delivery. It is extremely important we deliver the best guest experience with the luxury and sophistication the St. Regis brand is known... More 

Frederick, Maryland
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort is beautiful and well maintained. Great pool and very kid friendly. We took our 2 1/2 year old and 8 year old for 5 days and they loved it. Food is expensive but good. Edgar, our butler was awesome. Very helpful and friendly. There were a few minor issues but nothing that would impede upon us having a... More 

Was this review helpful? Yes 1
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, responded to this review

Dear Distinguished Guest; Thank you for taking the time to share your recent stay at The St. Regis Bahia Beach. We are glad to hear you and your family enjoyed your time spent at the resort and we were able to accommodate your needs making it easy to relax and soak in all the fun. We look forward to welcoming... More 

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Additional Information about The St. Regis Bahia Beach Resort

Address: State Road 187 kilometer 4.2, Rio Grande 00745, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Rio Grande
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Bahia Beach Resort 5*
Number of rooms: 139
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Also Known As:
The St. Regis Bahia Beach Hotel Rio Grande
The St. Regis Bahia Beach Resort Puerto Rico/Rio Grande
Hotel Style:
#1 On the Beach Hotel in Rio Grande
#1 Spa Hotel in Rio Grande

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