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Wyndham Grand Rio Mar Beach Resort & Spa

4.0 of 5 6000 Rio Mar Boulevard, Rio Grande 00745, Puerto Rico
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#2 of 4 Hotels in Rio Grande
4,534 Reviews 3.5 of 5 stars
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Wyndham Grand Rio Mar Beach Resort & Spa
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4,534 reviews from our community

Traveler rating
    1,145
    1,619
    980
    521
    269
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1,473
1,452
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester Hills, Michigan
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed today NEW

So everyone is on vacation mode from front desk to bartender to housekeeping. Ordered a pizza through room service and after an hour and a half no pizza. Called and cancelled it. It took me three phone calls to get towels. Took over 10 minutes to get a bagel and a coffee from the little shop by the casino. We... More

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1 review
3 of 5 stars Reviewed yesterday NEW

I stayed at this property several years ago when it was a Westin. The location was great and exterior well maintained including pool area. We had a ocean suite and I expected better. Tables were all scratched and one was broken. The mirror was coming off the wall and furniture was not very nice. I understand it's being renovated and... More

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Shalimar, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Restaurants are not all open. There is really no night time outside a casino.Food service is slower than any island restaurants. Food quality is questionable. The a/c unit in our room leaked on the floor and we could not control the temp. in the room. Golf is priced well above the quality of the courses. I would not recommend this... More

Was this review helpful? Yes 1
Bayamon, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stay there couple of years back and not planning to return. Poor service. Very bad experience for what we paid. No towels in pool. Pool dirty. Waiting time in restaurant was absurd. Greeting at help desk was terrible.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Some of things they do not tell you is that the restaurants are not all open. They are on a rotation which was not shared with us. Not speaking the language and not wanting to travel far in the dark this did not work for us. So far after being here 5 days a quesadilla at the tiki bar has... More

Was this review helpful? Yes 1
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your review. We apologize for your disappointment and will review your comments with the appropriate departments to make the necessary improvements. On your next visit, I recommend you plan your meals for the days or weeks you will be staying. After checking in, pass by our Restaurant Reservations Desk and check the restaurants that... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My sister Nia recently went to this Resort for her birthday and I wanted to surprise her with a cake, the staff was excellent and help me make my sister's birthday the best ever! The cake was absolutely beautiful, Denise, Iris and the staff surprised her for me, and sang happy birthday! This resort is the best, my sister had... More

Was this review helpful? Yes 1
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, We are glad you enjoyed your stay! Your compliments to our staff are appreciated. I'll make sure to share your comments with them. On your next visit, make sure to try our two 18-hole championship golf courses or tennis facilities. I'm sure you'll have a GRAND time! Thank you for your review. Looking forward to your next... More

Caguas, Puerto Rico
1 review
3 of 5 stars Reviewed 5 days ago NEW

My husband and I bought a promotion offering a week end stay on September, 2014. The check-in process was quiet long due to the amount of people checking in and a lack of personnel. Three front desk employees vs. five in the concierge area. We got one of the rooms on the side that is under remodeling. It was clean... More

Was this review helpful? Yes
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your review. We are glad you enjoyed your stay! I hope you decide to stay with us after the renovations are completed. Make sure to visit our website and sign-up for free for Wyndham Rewards, you can earn free stays! Looking forward to your next visit, Danny Williams General Manager More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I We went for the weekend of September 12-14, a proposal that came out. arrived at the hotel around 9:00 pm and there was no parking so we took the valet parking, very efficient and fast. we had chosen a king bed upon check-in and they indicated that only had double beds. the room very comfortable and... More

Was this review helpful? Yes 2
RioMarPuertoRico, General Manager at Wyndham Grand Rio Mar Beach Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your review. We are thrilled you enjoyed your stay at our resort. It gives us tremendous pleasure that our staff made you feel so welcome. I will share this wonderful review with the team; they enjoy knowing our guests have memorable experiences at our property. We look forward to your next visit! GRAND regards,... More

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Hotel Summarization (Beta)

What travelers say

  • El Yunque(102)
  • Very nice(51)
  • Golf course(38)
  • View rooms(24)
  • First nights(20)
  • Very good(19)
  • Grocery store(19)
  • Hot tub(18)
  • Not sure(12)
  • Tile floors(12)

Additional Information about Wyndham Grand Rio Mar Beach Resort & Spa

Address: 6000 Rio Mar Boulevard, Rio Grande 00745, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > Rio Grande
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Rio Mar Beach Resort & Spa 4*
Number of rooms: 600
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Also Known As:
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Wyndham Rio Grande
Rio Del Mar Puerto Rico
Rio Grande Wyndham
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Wyndham El Yunque National Forest
El Yunque National Forest Wyndham
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande

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