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Hotel Portonovo Plaza Expo

Av. Lopez Mateos #2400, Col. Ciudad Del Sol, Zapopan 45050, Mexico
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Hotel Portonovo Plaza Expo
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Hotel Portonovo Plaza Expo
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40 Reviews from our TripAdvisor Community

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    10
    20
    6
    1
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14
5
1
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
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    (40)
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    (14)
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    (11)
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Chicago, Illinois
1 review
3 of 5 stars Reviewed September 3, 2014

The hotel is in a great area shopping center and night clubs from walking distance. A worker by the name of Ramon what made my experience great at this hotel. His personality and service was perfection. you need more people with his attitude to be working in the hospitality industry. The room we stay in was big and spacious and... More 

Was this review helpful? Yes
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Dear traveler, thank you for the time you took to post a review. Ramon and the rest of the staff appreciates it! We have made all the corresponding notes for management to take measures on the cleaning comments you made. We take cleaning very seriously. We have also informed management about the problem with the irons. We will get better... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed September 3, 2013

Even tho if you're driving getting to it can be difficult because of the one way street is on. Once you get to it, you really don't have to drive very much. Store and restaurants are walking distance. Across the street you'll find a Casino ( slot machines only ), karaoke bars and disco. A five minute walk takes you... More 

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Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

It looks like you had a very good time in Guadalajara! We are glad we were part of such good experience. Thank you for taking the time to review our hotel and please come back soon! More 

Zapopan, Mexico
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 14, 2012

The hotel has changed ownership recently, so there are still some kinks to work out. We had a problem with the first room we were in (A/C didn't work, sink had a leak when used) but the staff was very willing to find us another room, even tho they were quite full. We will stay there again next time we... More 

Was this review helpful? Yes 1
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Thank you very much for your nice review. Back then we were recently open and some things were not running as we would've wished. We apologize for any inconveniences we may have caused you. When in Guadalajara again, please stay with us! More 

A TripAdvisor Member
3 of 5 stars Reviewed March 4, 2004

This is a good place for the budget-concious traveler. It is located 2 block from Plaza del Sol. There are many night clubs in the immediate vicinity. This motel is a good place to sleep but it is nothing fancy.

Was this review helpful? Yes 4
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

Dear traveler, we thank you for the time you took to evaluate us. We hope you had a pleasant stay and wish for you to keep coming back! :) More 

A TripAdvisor Member
2 of 5 stars Reviewed July 14, 2003

We stayed here for 4 nights in August, 2002. The staff showed us a few rooms before we decided on one on the second floor. It overlooked the street (noisy) and had a broken bed frame. Plus, when we returned home after a night out, our toothpaste tube and sadly, our toothbrushes, were literally covered in cockroaches. We asked to... More 

Was this review helpful? Yes 7
Patricia A, Director of Sales at Hotel Portonovo Plaza Expo, responded to this review

When you stayed at this location (2002), it was not Hotel Portonovo Plaza but Motor Hotel Las Americas. I'm very happy to inform you that such hotel no longer exists. It is now Hotel Portonovo Plaza Expo Guadalajara. It has been fully renovated and redecorated under an exquisite style and cleanliness is our mission. We would love to invite you... More 

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