TripAdvisor Reviews - Fairfield Inn Albany SUNY Feed

Blech.

mgottlieb26, New York, NY — Sun, 05 May 2013 21:48:01 GMT

TripAdvisor traveler rating: 2 of 5 stars

I was in Albany for a work trip and decided to pick this hotel because it was close to where I needed to be for work and I got a good price through the United website. I typically choose Hampton Inns...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 22:37:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write a review for your recent stay with us. I am sorry to hear that your stay did not live up to expectations. I can understand how frustrating it must be to try a...

Decent hotel for a short stay

Ptat14, Pune, India — Thu, 04 Apr 2013 17:37:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed here for two weeks. Its just off Interstate so if you are traveling out of Albany its a good location. But other than Dunkin donuts there is pretty much nothing around. You have to drive about...

Owner response

A TripAdvisor Member — Thu, 18 Apr 2013 15:57:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

I appreciate your taking the time to review your stay at out hotel. I am sorry to read that you were bothered by our parking lot lights while you were at our hotel. All of our guestrooms are...

Accommodating, friendly, clean...

sablak48, Boston, Massachusetts — Wed, 27 Mar 2013 16:59:48 GMT

TripAdvisor traveler rating: 4 of 5 stars

I had reserved one room on a recent trip to Albany, but ended up needing an additional room for our two daughters. No problem, the desk clerk working the early evening shift on 3/21 went out of his...

Owner response

A TripAdvisor Member — Thu, 18 Apr 2013 15:35:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to review your stay with us and for your kind words. We hope to add refrigerators to all of our rooms in an upcoming renovation but I am happy to hear that at...

Attentive staff

sciacca99, Charlotte, North Carolina — Sat, 16 Mar 2013 13:32:39 GMT

TripAdvisor traveler rating: 4 of 5 stars

We were comfortable at this hotel. It wasn't spotless but it wasn't dirty either. The rooms were decent and they accommodated us with any special requests. When we couldn't get into our room due to...

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 16:59:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to let us know about your stay with us. I am sorry to hear about the challenge that you encountered with your keys but am happy to hear that it was rectified to your...

Nice staff but in urgent need of refurbishment!

explore with more, New York City, New York — Wed, 13 Mar 2013 01:30:24 GMT

TripAdvisor traveler rating: 2 of 5 stars

I feel very badly writing a poor review, and indeed rarely do so. I am hoping this is just a one-off experience at this hotel: But our recent stay at the Fairfield Inn was most disappointing. It is...

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 16:42:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your stay with us. I appreciate your candor in your assesment of our hotel. We have a renovation planned for the near future that I believe will adress the...

Comfortable bed

Maine04428, Eddington, Maine — Mon, 04 Mar 2013 15:13:04 GMT

TripAdvisor traveler rating: 3 of 5 stars

Pretty average motel Fairfield Inn, nothing special, but nice comfortable bed and room. Breakfast adequate, pool looked clean, hot tub not operational (looks like has been out of service for a while....

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 15:59:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your experience at our hotel. We have a number of changes afoot in the upcoming months that will hopefully make your next stay even more enjoyable. Regarding...

Great location, perfectly adequate hotel

relambjr, Langhorne, PA — Fri, 15 Feb 2013 21:44:52 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel is right across a street from SUNY (as are a few other hotels on Washington Avenue). It appears to be fairly new and is quite fine for a short stay in the area. It has a very small work out...

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 15:01:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to review your stay with us. I am happy to hear that it met your travel needs -- and that you were able to enjoy The Pump Station! We hope to see you again soon.

Convenient to SUNYA, couple of quibbles

LWa88, New York — Fri, 15 Feb 2013 15:44:54 GMT

TripAdvisor traveler rating: 4 of 5 stars

We have stayed at this Fairfield Inn on previous visits to SUNY Albany. Our Feb 2013 stay was the first in very cold weather. The hotel was lightly occupied. Desk gave us a room on the ground level...

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 15:33:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your experience with us. I was sorry to hear that our parking lot was not adequately plowed during your stay. Our plowing company is typically very vigilant...

Very pleasant stay

MariosDaddy, Brooklyn, New York — Wed, 23 Jan 2013 23:03:39 GMT

TripAdvisor traveler rating: 5 of 5 stars

Took at shot at Priceline's "Name Your Own Price" and was pleasantly surprised to get booked at the Fairfield Inn SUNY. From check-in to check-out our stay there was very relaxing and enjoyable. The...

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 15:21:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to share your experience. I especially appreciate your kind words about our breakfast hostess, Gail. We are happy to hear that both you and Dad recommend our...

Nice, basic hotel

JLW05, Brooklyn, NY — Tue, 22 Jan 2013 18:18:27 GMT

TripAdvisor traveler rating: 4 of 5 stars

This is not a five star hotel. However, it is a fine place to spend a night or two if you want to stay as close to SUNY at Albany as possible. There are about four hotels across from SUNY at Albany...

Owner response

A TripAdvisor Member — Fri, 22 Mar 2013 15:16:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your experience at our hotel. I am happy to hear that you enjoyed your stay and found our team to be pleasant and our rooms to be clean. We hope to see you back...