TripAdvisor Reviews - Four Points by Sheraton Manassas Battlefield Feed

vacation stay

John J, Louisville, Kentucky — Sat, 15 Jun 2013 22:12:09 GMT

TripAdvisor traveler rating: 4 of 5 stars

I stayed here for a trip to explore local civil war battlefields, particularly Manassas. I liked the location right down the road from the battlefield, but getting to the hotel was a pain. It is...

Bugs, stains, old chips & fingernails.

Amy M, Huntington, wv — Fri, 07 Jun 2013 13:48:09 GMT

TripAdvisor traveler rating: 2 of 5 stars

We arrived at this hotel a little after midnight and was disgusted when we walked into our room. There were ants all over the night stand, a bug crawling down the wall, stains on the chair, red stains...

Don't do it!

PBC33 — Thu, 06 Jun 2013 13:51:31 GMT

TripAdvisor traveler rating: 1 of 5 stars

Unless you're young and in town to see a rock band, or a school looking to book an entire floor of annoying, disrespectful kids who don't know to be quiet at 7 in the morning and not slam the door...

Great Stay

Patty W — Sat, 01 Jun 2013 11:18:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel is great. Very clean, with a very friendly staff, great atmosphere, and free breakfast almost every morning. We decided to give the Four Points another chance after a pretty bad experience...

Great Place

DANIEL C, WOODLAWN — Thu, 23 May 2013 13:35:44 GMT

TripAdvisor traveler rating: 5 of 5 stars

Been staying here for 8 months 3-4 nights a week. The staff is GREAT Sandra and Luther at the front desk and Patty in the restaurant. Also a sincere smile and greeting. Couple weeks ago I was shut in...

Excellent all around!

Merangie T, Tulsa — Sun, 19 May 2013 17:43:01 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have stayed here several times over the years, and they have not disappointed. This hotel is staffed with hospitality experts that will do whatever they can to make your stay enjoyable and...

Owner response

A TripAdvisor Member — Thu, 23 May 2013 18:18:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Merangie T, Thank you so much for your compliments. We're ecstatic to hear that we have exceeded your expectations each and every time you have stayed with us. We look forward to welcoming you...

Old and outdated hotel, poor customer service...

Weekl — Tue, 14 May 2013 22:02:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

Old and outdated facility & poor customer service! Does not represent Starwood brand! Had to go outside to ask front desk clerk, who was smoking in non-smoking area if I could check in. Stayed on...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 02:22:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Weekl, Thank you for taking the time to share with us your most recent experience. We're sorry to hear that it was not the best it could be. We strive to provide our guests with great customer...

Short Stay, Great Stay

Caitlin S, Philadelphia, Pennsylvania — Tue, 14 May 2013 14:12:31 GMT

TripAdvisor traveler rating: 4 of 5 stars

Wonderful visit to this Four Points. The Sheraton does a great job accommodating you. I am now a preferred guest member and will be sure to stay in a four points again! The front desk was wonderful....

Owner response

A TripAdvisor Member — Mon, 20 May 2013 00:46:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Caitlin S, Thank you so much for your kind words. We are glad to hear that your recent stay at Four Points was comfortable, that you received great customer service, and you enjoyed our...

Large, clean rooms

bkellyshaw, okatie sc — Sun, 12 May 2013 05:54:46 GMT

TripAdvisor traveler rating: 3 of 5 stars

The rooms here are large and clean -- a plus. The elevator, however, is horrible. Slow, not vacuumed for three days, cramped, one broken for one day. So I recommend a room on the first floor. Also the...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 00:54:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear bkellyshaw, Thank you for taking the time to write a review about your most recent stay. We're sorry to hear that your stay was not as enjoyable as you would have liked. We have forwarded your...

Stayed for a night

aachentravler, USA — Sat, 11 May 2013 13:12:06 GMT

TripAdvisor traveler rating: 4 of 5 stars

The best part was that the hotel is right off the highway. The room was nice and clean. We did not find any eating places near the hotel. The restaurant in the hotel closes at 10PM, but accomodated us...