TripAdvisor Reviews - Sheraton Charlotte Airport Hotel Feed

Great Stay

HappyTravel62, California — Fri, 17 May 2013 11:42:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

From the moment I arrived I was impressed. The room was large and very clean. You won't have to worry about taking your shoes off because the carpet was very clean. My room was by the pool and even...

Carpet Cleaner Anyone

TopTierTiff — Mon, 06 May 2013 00:24:35 GMT

TripAdvisor traveler rating: 3 of 5 stars

If you've stayed in enough hotels then you are surely familiar with the not so delightful aroma of the industrial carpet cleaner, well someone spilled an entire bottle in the room I had the pleasure...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 18:00:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our hotel. We are disheartened that you’re most recent stay with us was less than satisfactory. Cleanliness and customer service are of up-most importance to...

Good hotel for budget business needs and close to airport.

James A, Nashua, New Hampshire, United States — Thu, 02 May 2013 00:08:17 GMT

TripAdvisor traveler rating: 3 of 5 stars

I recently started at this hotel as our company was holding a workshop in the hotel. The rates are quite acceptable and we're around $129 per night. Note that the price doesn't include Wi-Fi access...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 17:26:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments regarding your most recent stay with us. Our location and layout is indeed convenient for both business and leisure travelers. We also appreciate you bringing the lighting...

Good for a Convenient Budget Stay

Dburke07 — Tue, 30 Apr 2013 11:22:09 GMT

TripAdvisor traveler rating: 3 of 5 stars

The price was great - $119 - and appropriate. The carpet leading into the room was destroyed on the edge. The room was clean. The hotel staff was generally nice. The restaurant was good and the staff...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 22:16:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review. We are delighted to know our convenient location and customer service made your business trip more enjoyable! We also appreciate you bringing the carpet and air conditioning...

Good service. Would recommend

saturn054, Cary, North Carolina — Mon, 22 Apr 2013 22:47:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

Yes this Sheraton is not reminiscent of resort hotels overseas, however if you are looking for somewhere to stay for a short trip I would recommend it. We were only staying at the hotel for 1 night...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 22:20:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to review our hotel. We are delighted to know our services exceeded your expectations and our staff provided a memorable experience during your visit. Please...

Customer Service, best asset

erdurhamconsult, Abu Dhabi, United Arab Emirates — Fri, 12 Apr 2013 19:06:58 GMT

TripAdvisor traveler rating: 4 of 5 stars

I am used to staying in 5 star hotels. On a recent trip to visit family in Charlotte, I stayed here for the convenience to the airport. The hotel entrance is very welcoming and the staff is just...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 12:55:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dr. E Durham, thank you so much for your wonderful review! We value your feedback and appreciate the kind words you said about so many members of our team. We strive to surpass our guest’s...

Location the only reason it receives a very good rating.

Geoffrey E, Winston Salem, North Carolina — Wed, 10 Apr 2013 02:05:46 GMT

TripAdvisor traveler rating: 4 of 5 stars

Were it not for its location off of 85 and proximity to the airport, this hotel would merely be an average hotel in a sea of below average options. However, it is located directly off of I-85 and...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 13:01:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our hotel. While our location, centrally located near the airport and downtown area, is indeed convenient for business and leisure travelers, it is regrettable...

Another Great stay!

freerain, Oshawa, Canada — Tue, 09 Apr 2013 12:06:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

Highly recommend. This hotel is the best hotel near Charlotte Airport. Superb customer service. Bed was very comfortable and the restaurant is very good. Hotel room is a little dated and does need a...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 12:58:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

On behalf of our staff at the Sheraton Charlotte Airport Hotel, thank you for being a part of our family. We are delighted that we were able to surpass your expectations and that you found our...

Nice facility close to airport

Frackadelic_13, Winston Salem, North Carolina — Mon, 08 Apr 2013 18:12:27 GMT

TripAdvisor traveler rating: 3 of 5 stars

It was great that we could go to the hotel and leave our car there while on our trip. We paid a fee and they delivered us to the airport. We didn't get back until midnight on our return and it was...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 13:03:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

We at the Sheraton Charlotte would like to thank you for staying with us! Our location is indeed convenient for both the guests who wish to be close to the airport and the guests who wish to be close...

Nickel and dimed

Hondo H, Birmingham, United Kingdom — Mon, 08 Apr 2013 17:07:36 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stopped in here last minute to grab a room after we'd missed our flight in Charlotte. The overall hotel was very nice and clean and we were treated nicely. Only problem was it was almost a $200 a...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 13:06:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our property. Sorry to hear about your flight delays. We are delighted you enjoyed your accommodations and honored that you choose to stay at the Sheraton...