TripAdvisor Reviews - Extended Stay America - Frederick - Westview Dr. Feed

Good and Bad

lolo789, Wilmington, NC — Mon, 20 May 2013 21:43:31 GMT

TripAdvisor traveler rating: 3 of 5 stars

I did not experience the smoking problem noted by others; but upon exiting the elevator on the third floor, the area had a musty smell. I attributed it to a carpet needing cleaning. The room was...

Okay Stay

M S, Silver Spring, Maryland — Wed, 08 May 2013 02:46:05 GMT

TripAdvisor traveler rating: 3 of 5 stars

I stayed here the night before the Frederick Half Marathon. It seemed there were other people staying there for the half marathon, too, but the place hardly seemed crowded. Check in was pretty simple...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 21:41:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for posting a review of our property. I'm so pleased to hear that your stay was accomodating to your needs. Thank you again for your review. We look forward to seeing you in the...

Smokers Delight

UsingPoints — Sat, 04 May 2013 12:34:09 GMT

TripAdvisor traveler rating: 3 of 5 stars

Unfortunately, neither my wife or I are smokers. But we noticed the distinct odor as soon as we got off the elevator on the 3rd floor. It's not unheard of to have non-smoking rooms on a smoking floor,...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 14:33:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review of your stay. I am sorry to hear that you were not happy with the location of your room within the hotel. While we accommodate both smoking and non-smoking guests,...

problem check-in & dirty

Selma L, Baltimore, Maryland — Mon, 22 Apr 2013 16:51:53 GMT

TripAdvisor traveler rating: 2 of 5 stars

Reservation was made on line, and confirmation received. The website showed smoking rooms at a higher rate; we booked one, as it would be more convenient for me.Confirmation showed us booked into a...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 21:26:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review of your stay. I am sorry that we were unable to accommodate your room request and the one you did receive was not cleaned properly. I have reviewed our cleanliness...

Comforting

Pamela T, Raleigh, North Carolina — Thu, 11 Apr 2013 22:36:01 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband stayed there for four months while working. I visited on weekends. The staff was very accommodating. The room was always clean. I thought it was a wonderful hotel. I would highly...

Basic, but nice

Jilbear, Clifton Park, NY — Sat, 06 Apr 2013 19:03:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Just stayed one night as we were just traveling through. We looked for something inexpensive but not cheap-o. This hotel has a friendly staff, comfortable rooms and a great price per night. I would...

Owner response

A TripAdvisor Member — Mon, 08 Apr 2013 17:46:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so very much for your glowing review of Extended Stay America Frederick - Westview Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives...

good place for long term stay

s h, Georgetown, Kentucky — Sun, 03 Mar 2013 02:56:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

Room is nice and comfortable. Noise level is minimal and would not have known there were dogs in the building except for seeing them outside. Very convenient location with shopping and restaurants ...

Owner response

A TripAdvisor Member — Tue, 05 Mar 2013 01:48:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

I received a copy of your review, and wanted to thank you for nice comments on our location and service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Great stay

Chad C, Atlanta, Georgia — Mon, 03 Dec 2012 17:19:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

Newly renovated hotel with all the goodies. Very clean place. Was surprised they still allow smoking in some rooms on the top floor but once I got situated in a lower level room I never even would...

Owner response

A TripAdvisor Member — Wed, 05 Dec 2012 13:42:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that your stay with us has been so pleasant, comments such as yours makes our mission on great service a...

With You In Mind

Joseph C, Frederick, Maryland — Mon, 22 Oct 2012 23:13:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

The accommodations offered are as superior as a high priced hotel. The staff makes it as friendly to make it feel like home. The convenience of the location makes it easy to stores, shopping, malls &...

Owner response

A TripAdvisor Member — Wed, 24 Oct 2012 01:19:12 GMT

MY STAY

Mary B B, Hugoton — Sat, 20 Oct 2012 02:48:15 GMT

TripAdvisor traveler rating: 5 of 5 stars

I felt safe. Very friendly staff and manager. All my needs were met very cheerily and very efficiently.I will always stay here when in this area.The cleaning crew was grat. The front desk was...

Owner response

A TripAdvisor Member — Mon, 22 Oct 2012 22:07:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

"Thank you so very much for your glowing review of Extended Stay America Frederick - Westview Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives...