TripAdvisor Reviews - Doubletree Hotel Metropolitan - New York City Feed

Rooms are dark - excellent location

dpelgrim, Oakton, Virginia — Sun, 19 May 2013 21:43:51 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel gets a very good rating because of its location else I would give it an average. The rooms are dark. The rooms are small but normal by New York standards. The parking is $55 - so be...

Costums service

Michael1668, Montreal, Canada — Sun, 19 May 2013 05:16:53 GMT

TripAdvisor traveler rating: 1 of 5 stars

This Hotel is very terrible!!! Service is very very bad and they overbook the room and you didn't get what you suppose to reserve! Please don't late check in because you have to do your bed by...

Excellent location

Spi-kids_LA, Los Angeles, California — Sat, 18 May 2013 22:10:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Doubletree Metro is a fine Mid town hotel option neStar Park Avenue, Rockefeller Center and Grand Central Terminal. It's just ten minutes to Broadway. The good: Staff was friendly and efficient. ...

Good Experience - Would Stay Again

Pilot721, Greenville, South Carolina — Sat, 18 May 2013 18:54:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

Hotel is in a great east side location and very close to several landmarks (Rockefeller Plaza, Grand Central, Central Park, etc.). Bathrooms are a bit small but the beds are very comfortable and...

Generally Good for Business Travel but Non-smokers Beware

TVH350, Irvine, California — Fri, 17 May 2013 22:34:38 GMT

TripAdvisor traveler rating: 3 of 5 stars

This Doubletree seems to have been refurbished not long ago and it's generally in good condition. It's a little tired around the edges if you look for it, but really it's fine and nicely styled. I...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 22:35:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear TVH350, Thank you for sharing your experience with us. We greatly appreciate your comments. We can assure you that we are a 100% non-smoking property. We look forward to many more future...

Prepare to pay for everything

Laurie3522, New York City, New York — Fri, 17 May 2013 15:50:33 GMT

TripAdvisor traveler rating: 2 of 5 stars

I thought I was entering a first class hotel and I was willing to pay a high price for the room. I was very disappointed. No free coffee- that would seem simple enough. No free wifi- give me a...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 22:27:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Laurie 3522, Thank you for sharing your experience with us. You can enjoy free WIFI in our Lobby, we also have a Business Center with complimentary internet that is opened 24 hours. Your...

Bleh. You could do better, esp for the price

pleeseattle, Seattle, Washington — Fri, 17 May 2013 11:25:20 GMT

TripAdvisor traveler rating: 2 of 5 stars

Second stay here - it's preferred by my corporate travel group. It'll take some time to shake the shudder-inducing very private noises of my neighbors that I've been treated to in stereo. There is...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 22:22:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear PleeSeattle, Thank you for sharing your experience with us. Please accept my apologies, I am sorry you did not enjoy your stay. Your feedback is greatly appreciated. Thank you for choosing...

A lovely experience

PP13186338, London, United Kingdom — Thu, 16 May 2013 20:35:56 GMT

TripAdvisor traveler rating: 4 of 5 stars

After being moved from another awful hotel this was heaven! The reception had a lovely smell as soon as you entered and the staff were friendly and polite. The rooms were clean and kept in a good...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 22:14:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear PP13186338, We are glad to hear you had a pleasant stay! The lovely scent in our Lobby comes from the company; Scent Air. Look them up and you too can enjoy our lovely scents at home, simply...

Nice hotel, walking distance to everything you need

SteveRalegih, Raleigh, North Carolina — Thu, 16 May 2013 14:30:33 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed here for work. The hotel is very nice. Rooms are on the small side, but you are in New York, don't expect big rooms. I loved the gym, very big and clean. Breakfast was great. The subway is...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 21:49:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Steve Raleigh, Thank you for sharing your feed back! Your comments are greatly appreciated. Our Fitness Center is quite spacious and fully equiped with weights, treadmills, bikes and much...

Wonderful experience

Sandra D, Saint Augustine Beach, Florida — Thu, 16 May 2013 05:43:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

I recently spent 4 wonderful days at this hotel and as always thoroughly enjoyed it. I am originally from NYC & often come back to visit & my choice is always Doubletree (this location specifically)....

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:34:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sandra D, Thank you for choosing the Doubletree Metropolitan, it is always our extreme pleasure to have you with us. Also, thank your for your amazing feedback as we value your opinion. We...