TripAdvisor Reviews - Grand Hyatt New York Feed

Tiny room and shabby

Matt G, London, United Kingdom — Tue, 21 May 2013 22:30:55 GMT

TripAdvisor traveler rating: 2 of 5 stars

Not what I expected - I arrived with two heavy cases and no assistance was offered at the front door by the doormen that stood around admiring and commenting loudly on the young ladies walking past,...

Not Impressed

Dahlia B, Washington DC, District of Columbia — Tue, 21 May 2013 21:03:02 GMT

TripAdvisor traveler rating: 3 of 5 stars

The Grand Hyatt is a wonderful hotel, the rooms are really cool with their touch light switches and very comfortable mattresses, iphone dock with alarm clock yadda yadda yadda. In terms of the...

Fabulous Hotel & Very Central!

Nikki227, Leitrim, Ireland — Tue, 21 May 2013 11:30:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

When we arrived at the hotel our rooms weren't ready but they took our cases for us. We went to get something to eat and had a look around times square while we were waiting. When we did get to our...

LOVED this place

PandMinDC, Washington, DC — Mon, 20 May 2013 20:48:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

I loved this hotel. Everyone was super helpful (shout out to Sherman in shipping!). I was traveling on business but would stay for personal too. Loved the modern decor and amenities. Also, I had a...

Great stay at Grand Hyatt

Jason M — Sun, 19 May 2013 20:49:25 GMT

TripAdvisor traveler rating: 5 of 5 stars

My wife and I stood at the Grand Hyatt in February of 2013 for our anniversary and man did we have a great time. We were treated like royalty from Rosa and Evonne. I'm not crazy about modern decor and...

One of the best in the world

Julesbella, Narooma, Australia — Sat, 18 May 2013 10:43:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great hotel. Everything about it is impressive.Sure it's corporate in feel, a fraction forced if you get my drift but if that your biggest problem then no problem. Beautiful rooms, typically friendly...

A few problems, but good follow up

Sohkelvin, Hong Kong, China — Fri, 17 May 2013 03:17:41 GMT

TripAdvisor traveler rating: 4 of 5 stars

I was really disappointed with this hotel when I arrived late on a Thursday night and was told there was no hot water in the entire building due to maintainence work at Grand Central Terminal next...

Great hotel!

Estefanía L, Bogota, Colombia — Thu, 16 May 2013 17:41:25 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed 4 nights at this hotel. The staff was absolutely wonderful. Not only they helped in every way possible, they also let me do an early check in and a late check out. Plus, they were quick at...

Very central and clean!

Fuchur33, Deutschland — Wed, 15 May 2013 11:44:18 GMT

TripAdvisor traveler rating: 4 of 5 stars

The Grand Hyatt NYC is a nice hotel in the city centre directly next to grand central station. Staff is friendly and helpful. However, I had to wait 4 hours (!) for check in because no room was...

Worn out, outdated, dirty yet central

dirkaarts, Warsaw, Poland — Wed, 15 May 2013 01:52:32 GMT

TripAdvisor traveler rating: 2 of 5 stars

Stayed 5 nights on a study trip. The location is attractive, though that's not so exceptional in NY. Initially i got a room om the backside in a corner (i think it was 2631): dark, uggly and dirty...