TripAdvisor Reviews - Quality Inn & Suites Winchester Feed

Excellent value for clean accommodation

John F, New Castle, KY — Mon, 06 May 2013 01:39:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

My wife and I were very pleased with our stay at this Winchester, KY Quality Inn & Suites. The hotel had recently purchased all new beds and hall carpeting. Very clean. The breakfast was good and...

very nice place to stay....

Melanie C, Evansville, Indiana — Wed, 27 Feb 2013 00:12:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

My husband and I stayed here a while back on our way back home from our wedding in Kentucky with our family. We are both from Kentucky but now live in Indiana. Usually we just drive straight through...

Awesome Experience

dmille_ky244, Dry Ridge, Kentucky — Sun, 07 Oct 2012 17:27:12 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed back in August, sorry for the delay in the review - have been very busy lately. This property was one of the best I've stayed in, and well exceeded my expectations for a Quality Inn....

Owner response

A TripAdvisor Member — Sat, 03 Nov 2012 18:13:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your response.We are thrilled you enjoyed your stay! We appreciate your business, and value your feedback greatly. Your kind words regarding our facility are much appreciated....

Needs a good spring cleaning!

mtn714, Maumee, Ohio — Tue, 04 Sep 2012 11:26:36 GMT

TripAdvisor traveler rating: 1 of 5 stars

Was disappointed to find our room very dirty. We found out that our room had been home to a family with four children for a month previous to our stay. There were fingerprints/smudges on the...

Owner response

A TripAdvisor Member — Sat, 03 Nov 2012 17:58:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for taking the time to offer feedback on your stay! We are very sorry to hear that you were unhappy with your visit, and would like to assure you that your comments have been taken...

Reasonable and pleasant lodging

chuckfarmer, FERNANDINA BEACH — Sat, 25 Aug 2012 23:39:56 GMT

TripAdvisor traveler rating: 3 of 5 stars

Spent three nights here, with my wife. I had asked for a first floor room as I am getting "a tad creaky". We were given a limited mobility room that was quite satisfactory, large with wider doorways...

Owner response

A TripAdvisor Member — Tue, 28 Aug 2012 21:07:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your response, the feedback from your stay was greatly appreciated. We take all comments and suggestions very seriously, and will do our best to improve upon these details you...

End to a nice weekend

rholt1967, Grundy, Virginia, United States — Sun, 19 Aug 2012 18:37:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

We enjoyed our stay at this hotel alot. Very clean room and even with the smoking suite we had, smoke odor was not an issue, either on the floor or in the room. Staff was very friendly, helpful and...

Owner response

A TripAdvisor Member — Tue, 28 Aug 2012 20:57:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your resopnse, and we are delighted you enjoyed your stay! We appreciate your business, and look forward to seeing you again soon! Please let us know if there is anything we...

Trying hard

Petries56003, Houston, Texas — Fri, 17 Aug 2012 16:12:12 GMT

TripAdvisor traveler rating: 4 of 5 stars

We had an long stay of six weeks at this hotel recently and were pleasantly surprised at the efforts being made to improve the overall service. Our room was large and clean, the housekeeping...

Owner response

A TripAdvisor Member — Tue, 28 Aug 2012 20:53:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your response, and we are thrilled you enjoyed your stay! We appreciate your business and look forward to seeing you again in the future! Your kind words regarding past...

Newly renovated- large rooms!

lbgreene, Peoria, IL — Mon, 18 Jun 2012 19:50:17 GMT

TripAdvisor traveler rating: 3 of 5 stars

The rooms are very spacious and have fresh paint & carpet. They were clean as well. The upholstery on the chairs & sofa not as clean looking (stains). We stayed with points, but I believe it is...

Owner response

A TripAdvisor Member — Tue, 21 Aug 2012 01:53:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments regarding your stay, your business is very important to us. We value our customers feedback greatly and take all suggestions seriously. Our apologies regarding the...

Needed a suite but no bed linens

Nango, Chicago — Mon, 23 Apr 2012 19:36:49 GMT

TripAdvisor traveler rating: 2 of 5 stars

I rented this suite because of the sofa bed option, we had 3 people. Checked in late but called ahead to let them know we were driving in from Illinois. The man at the desk said he ran out of bed...

Owner response

A TripAdvisor Member — Tue, 21 Aug 2012 01:03:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

First, I would like to take the time to say how much we appreciate your business, and thank you so much for your response. Feedback from our guests is very important to us, and we take all suggestions...

Holes in couch, stained mattress

yourstuff, Virginia — Thu, 17 Nov 2011 02:59:43 GMT

TripAdvisor traveler rating: 2 of 5 stars

This room smelled of smoke even though it was supposedly a nonsmoking room. Although the rooms are very large and the refrigerator, microwave and coffee were nice, the worn furniture and stained...

Owner response

A TripAdvisor Member — Tue, 21 Aug 2012 00:10:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your response; our sincerest apologies you did not enjoy your stay. As you may know the hotel has been under new management as of March 2011, and we are pleased to inform you...