TripAdvisor Reviews - Extended Stay America - Indianapolis - West 86th St. Feed

Value for your money

Gudbkz, Baltimore, Maryland — Tue, 07 May 2013 15:50:36 GMT

TripAdvisor traveler rating: 4 of 5 stars

I had read some reviews before my trip and I was somewhat concerned; however, with this motel you get pretty much what you are paying for. It's not a 3 or 4 star hotel so my expectations were not very...

Clean and comfortable

elsh, Tarpon Springs, Florida — Tue, 30 Apr 2013 02:41:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed just one night and the room exceeded our expectations. The staff was outstanding and very anxious to make our stay pleasant. Everything was clean and fresh and the room was thoughtfully laid...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 21:07:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the staff. I will be sure to pass along your positive comments to them. Thank you...

Clean nice place to stay

M0mmy0f4, Columbus, Indiana, United States — Fri, 19 Apr 2013 05:05:55 GMT

TripAdvisor traveler rating: 4 of 5 stars

My 2 young kids and I took a few days mini vaca! I used hotwire and didn't know where we would be staying until after I paid, when I got the name of this hotel, I read the reviews and I admit I was...

place sucks please be advised

unsatisfied907, Indianapolis, Indiana — Thu, 28 Mar 2013 00:08:18 GMT

TripAdvisor traveler rating: 1 of 5 stars

the hotel price is great dont get me wrong ,but the place has no hot water ,they put their guests that are staying for weeks and weeks on the 2nd and or 3rd floor where it should be the other way...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 13:13:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my...

I wish I had left sooner.

Michael C, Grand Ledge, MI — Tue, 26 Feb 2013 03:08:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

My company put me up at this hotel for several months. The staff here and the location are really the only positive things I can say about this Extended Stay. The staff was always very friendly and...

Owner response

A TripAdvisor Member — Tue, 19 Mar 2013 19:01:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write a review of your stay. I sincerely apologize that Our facility was not up to standard, we will address the issues immediately . In response to your feedback, I...

Great, welcoming "home" away from home

oakland753, Indianapolis, Indiana — Thu, 21 Feb 2013 20:06:39 GMT

TripAdvisor traveler rating: 5 of 5 stars

I am about to complete my 5th month here at the Extended Stay America-West 86th Street in Indianapolis, IN. I wanted to give an update to previous reviews I have given over the past months. ...

Owner response

A TripAdvisor Member — Tue, 05 Mar 2013 13:39:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our...

Great Reception and Hospitality

Bernard N, Indianapolis Indiana — Tue, 22 Jan 2013 07:22:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have visited and stayed in this Property during December 2012 and came back in January 2013 The reception was great the rooms were clean and excellent in fact I had to ask for the same suite when I...

Owner response

A TripAdvisor Member — Tue, 29 Jan 2013 17:11:21 GMT

Atrocious service and bare minimum ammenities

amymk26, Indianapolis, Indiana — Mon, 14 Jan 2013 17:50:31 GMT

TripAdvisor traveler rating: 2 of 5 stars

We were disappointed in nearly every aspect of our stay. The staff was unhelpful, UNPROFESSIONAL, and at times rude. On several occasions they spoke negatively about other guests in front of me...

Owner response

A TripAdvisor Member — Mon, 21 Jan 2013 14:30:25 GMT

Exceptional Value/Southern Hospitality

Coco S, Littleton, Colorado, USA — Fri, 11 Jan 2013 20:41:40 GMT

TripAdvisor traveler rating: 5 of 5 stars

Clean rooms, pleasant staff, and good breakfast. We have been traveling more frequently for business, and found your staff and our experience to be rather enjoyable. The hotel amenities are...

Owner response

A TripAdvisor Member — Mon, 14 Jan 2013 23:39:17 GMT

Great Staff! Will stay again

Jessica S, Bloomington — Tue, 08 Jan 2013 05:26:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stayed at this property and was surprised at how attentive the staff was. The check in process went great and I didn't even have a reservation. Kristy is a great asset to your company, by the way. I...

Owner response

A TripAdvisor Member — Mon, 14 Jan 2013 23:38:20 GMT