TripAdvisor Reviews - Extended Stay America - Chicago - Hanover Park Feed

Pleasant stay

ZiggyMsoe — Sat, 08 Dec 2012 08:27:38 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed here early December and found the rooms we were given very clean and tidy. I am happy that extended stay didn't disappoint me because this time I had parents in another room and they were happy...

Owner response

A TripAdvisor Member — Mon, 10 Dec 2012 13:19:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your great review of our property. I'm glad that you had a pleasant stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to...

Cheap....for a reason

Memenme — Tue, 13 Nov 2012 21:46:27 GMT

TripAdvisor traveler rating: 1 of 5 stars

I booked this hotel to be closer for medical treatment I was receiving. When I booked it seemed too good to be true to get such a great rate for a room including a kitchenette. The front desk staff...

Owner response

A TripAdvisor Member — Sun, 18 Nov 2012 12:06:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write a review of your stay. I am so disappointed that you were not pleased with your room. Please accept my apology. To prevent this from happening again, my team...