TripAdvisor Reviews - Red Roof Inn Chicago Lansing Feed

Dirty, poorly maintained,

kawac14, Ringwood, nj — Mon, 13 May 2013 02:18:14 GMT

TripAdvisor traveler rating: 1 of 5 stars

I didn't have high expectations for this hotel in terms of features and conveniences. I just wanted a clean, safe place to spend one night. Upon arrival, I couldn't help but notice the sign...

The Worst Hotel EVER!

Candice L, Chicago, Illinois — Wed, 10 Apr 2013 21:25:38 GMT

TripAdvisor traveler rating: 1 of 5 stars

This hotel is the absolute worst place to stay when it comes to cleanliness & service! It was suppose to be non-smoking but it was a HORRIBLE stale smell that wouldn't leave. When I told the attendant...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 15:29:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Thank you for taking the time to tell us about your experience at the Chicago Lansing Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest...

STAY AWAY

Shinebrightt — Wed, 16 Jan 2013 19:11:19 GMT

TripAdvisor traveler rating: 1 of 5 stars

This hotel is absolutley horrible it is under new management it is no longer Ava Adediwura I came here last summer because she was great but I had learned when I checked in recently she left and this...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 15:31:14 GMT

Motel needs remodling and grounds cleaned and reseeded.

debjt, Wisconsin Rapids, Wisconsin — Fri, 21 Dec 2012 19:45:08 GMT

TripAdvisor traveler rating: 2 of 5 stars

We always choose Red Roofs because of the pet policy and they are always adequate to very nice. However, this one was less than that. The whole motel looked old, located in a ghetto feeling area. ...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 15:32:33 GMT

Horrible

horribly u, lansing — Tue, 11 Dec 2012 02:17:47 GMT

TripAdvisor traveler rating: 1 of 5 stars

Let me start with this. Horrible, my husband and I came out to enjoy the area. We decided to stay at this Red Roof, why because I have stayed at other Red Roofs and they have been OK, We paid for...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 16:03:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write a review regarding your stay at the Red Roof Inn Chicago Lansing, I am extremely sorry that your stay was not an enjoyable one. please give us one more chance to...

Good people, bad hotel

BigRevB, San Antonio, Texas — Mon, 03 Dec 2012 13:59:27 GMT

TripAdvisor traveler rating: 2 of 5 stars

Very nice & professional Desk personnel were my only positives. NEGATIVES: Old 3-building apartment-looking property with exterior doors (hate them), uncomfortably soft bed, old TV, no iron in room,...

You get what you pay for

weaver56, Rockford, IL — Fri, 07 Sep 2012 04:10:24 GMT

TripAdvisor traveler rating: 2 of 5 stars

I chose this hotel because of the great rates and Trip Advisor reviews and was very disappointed. The room was not clean, the sheets were very thin, and the carpet was stained. I've added a picture...

Owner response

A TripAdvisor Member — Mon, 10 Sep 2012 20:19:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Weaver56, Thank you for taking the time to write a review regarding your stay at the Red Roof Inn Chicago Lansing, I am extremely sorry that your stay was not an enjoyable one. In your review...

Great place for an extended stay

go34ever1, Indiana — Mon, 13 Aug 2012 19:57:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stayed here for 2 1/2 months while working on the BP project. The staff are all great, especially manager Ava and housekeeper Gail. The hotel was clean and the staff was always on top of any needs....

Owner response

A TripAdvisor Member — Tue, 14 Aug 2012 14:41:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Go34ever1, Thank you so much for taking the time to write a review regarding your recent visit at the Red Roof Inn in Chicago Lansing. We were pleased to hear that experience was an enjoyable...

Chose not to stay after visiting

GracieCNY, Syracuse, New York — Wed, 18 Jul 2012 10:55:43 GMT

TripAdvisor traveler rating: 2 of 5 stars

Checked in with someone behind me drinking beer in the lobby, piles of bags outside with people standing around, some half-dressed. No families seen, nor women, just men. Someone pressure-washing...

Owner response

A TripAdvisor Member — Thu, 19 Jul 2012 16:18:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Senior Contributor, Thank you so much for taking the time to fill out a review. We are sorry that you did not feel comfortable staying at the property. The men that you mention in your review that...

No where near even a 2 star facility

Jon H, Rockford, Illinois — Sat, 07 Jul 2012 10:24:54 GMT

TripAdvisor traveler rating: 1 of 5 stars

Even as "inexpensive" as some suggest this Red Roof Inn is greatly overpriced as there are NO amenities for those cheap rooms. Our non-smoking unit WASN'T as the odor was evident and there were still...

Owner response

A TripAdvisor Member — Fri, 20 Jul 2012 15:54:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Joh H, Thank you for taking the time to write a review. I am sorry that we did not meet your expectations. As you mentioned in your review Red Roof Inn is a pet friendly hotel. The amenties that...