TripAdvisor Reviews - Holiday Inn Chicago - Mart Plaza Feed

good hotel + superb location

zak63, Milano — Tue, 01 Jul 2008 10:17:44 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed there for 3 nights end of JUN with my family. The property is conveniently located . The room was , confortable clean and nice. Property has a beautiful indor pool and an excercise room...

Uncomfortable Beds

Patriot27, SOCAL — Sun, 29 Jun 2008 01:18:55 GMT

TripAdvisor traveler rating: 1 of 5 stars

The beds at this hotel are some of the worst that I can remember. I unfortunately was attending a two-day conference and had already prepaid for the rooms - a sofa would have been more comfortable....

Good location, but an average hotel experience..

drbabbers, Rayleigh, Essex, United Kingdom — Fri, 06 Jun 2008 16:05:37 GMT

TripAdvisor traveler rating: 3 of 5 stars

Location: Ideal location in Chicago, easy to commute to most main attractions and shops. Staff: Everyone we spoke to was very helpful. The lady who checked us in was quite miserable, but...

Average hotel...pleasant but nothing special

hrh333, Chicago, Illinois — Tue, 20 May 2008 01:43:56 GMT

TripAdvisor traveler rating: 3 of 5 stars

Hotel was clean and comfortable. Could use a bit of modernization. Staff was acceptable but did not go out of their way. Concierge had a hard time recommending a place for dinner. Free wifi was...

could do better

kykog, Manchester — Fri, 16 May 2008 18:25:02 GMT

TripAdvisor traveler rating: 2 of 5 stars

this hotel is well situated near to the Sears Tower and other places of interest. The room whilst adequate, was not serviced regularly ie our empty wine glasses not removed for 2 days. The conceirge...

Good Rooms with Great Views

UK_Yankee_fan, Rochford, Essex, UK — Sun, 11 May 2008 11:32:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed for 2 nights on the first leg of a stay in the US from the UK. Arrived early afternoon to find the allocated room was not yet ready. A quick recognition of my Platinum Status opened up quickly...

They don't like Priceline Customers - even a $175 bid a night cutomer

Cyclone94, Clinton, Illinois — Sun, 13 Apr 2008 13:14:54 GMT

TripAdvisor traveler rating: 2 of 5 stars

When we checked in, we were told since we booked through Priceline we would not be able to guarantee what we asked for. At first all they said were smoking rooms. After we explained we had a rough...

Beautiful view

Lisamarch, Chatham, Illinois — Wed, 09 Apr 2008 20:25:12 GMT

TripAdvisor traveler rating: 4 of 5 stars

I got a great deal but I booked directly with property 7 months prior to stay. Our room was nice enough and had a GREAT view! It was wonderful. Bathroom had peeling and stained wallpaper. It's...

Good Location

Haroldlhas2trvl, Fairfax, VA — Fri, 14 Mar 2008 18:42:44 GMT

TripAdvisor traveler rating: 4 of 5 stars

I stayed on business at this location. Very convenient location as it was next to Merchandise Mart. I had a nice view of the river and the accommodations were nice. Rooms were big enough to make you...

Owner response

A TripAdvisor Member, Chicago — Tue, 18 Mar 2008 23:00:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your recent comments. We hope that next time you visit our hotel you can try some of the delicious food on our new menu in Regions Restaurant, also the extensive appetizer menu...

The price was right

Travelqueen34, Austin, Texas — Mon, 10 Mar 2008 17:27:48 GMT

TripAdvisor traveler rating: 3 of 5 stars

We booked our room through Priceline and got a weekend rate of $62 a night. When we checked in, the woman at the front desk informed us that the hotel was sold out and the only room available was a...

Owner response

A TripAdvisor Member, Chicago — Tue, 18 Mar 2008 21:28:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your recent visit and the comments that you shared. We do appreciate your comments and have addressed the issues that you brought to our attention. We are happy that you enjoyed...