TripAdvisor Reviews - Bentley Hotel South Beach Feed

Good times

LT_222, New York City, New York — Fri, 24 May 2013 17:51:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

I needed a week-long, affordable get-away at the beach with my 2 grown kids. The Bentley provided everything we could have wanted. I loved our one bedroom suite with a full kitchen-- equipped with a...

2 day vacation

NURSE005, Peabody, Massachusetts — Tue, 21 May 2013 08:35:30 GMT

TripAdvisor traveler rating: 3 of 5 stars

Let me start off by saying this hotel is over priced. We waited outside for valet for 15 mins and no one came out. I went in and told them we would like to get our car valet. There are two men that...

fun in the sun

lakefrontchicago, Chicago, Illinois — Mon, 20 May 2013 15:15:04 GMT

TripAdvisor traveler rating: 4 of 5 stars

The holet was very nice. art deco style. very clean room. very polite and helpful staff to say the lease. Hoel location excellent close to everything. The pool in the in the roof top was a plus. Their...

Top Hotel, poor service

Ali M — Thu, 16 May 2013 11:41:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

Location was great. It's a clean hotel with a poor service (depends on who is at the front desk). You can get better hotels for the same price. Best of all: I'm writing this from the elevator,...

Awesome Birthday!!!

198Jennifer, Raleigh, North Carolina, United States — Wed, 15 May 2013 00:22:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

Our trip at the Bentley Hotel, from May 9-May 12, was amazing. Great location, beautiful room, awesome staff. I want to give a shout out to Erving, Maria, Jonathan, Luis....etc. Every time we would...

Complete deal - everything we hoped for.

Sandalized, Pickering, Canada — Wed, 08 May 2013 01:27:02 GMT

TripAdvisor traveler rating: 5 of 5 stars

From the moment we got there until the moment we left, this place was perfect for us. Rented a condo unit directly from the owner - 5th floor with balcony overlooking Ocean Dr, Lummus Park and the...

I love the Bentley

natasha11882, Chicago, Illinois — Tue, 07 May 2013 19:53:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

I absolutely love the Bentley Hotel located at 510 Ocean Drive. I have only stayed at one other hotel when I have visited Miami...they were no comparison to the Bentley Hotel. The staff is extremely...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 21:29:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for your lovely remarks about our hotel. We are so happy to know that you enjoyed your free upgrade to a Two Bedroom Suite. I will definitely share this review with the entire...

Great stay at the Bentley South Beach

MKW-AZ, Tucson, Arizona — Mon, 06 May 2013 21:14:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

Loved the Bentley. Staff was very friendly. The accommodations and locations were terrific. We were fortunate enough to get upgraded to a Penthouse Suite and it was incredible. Would definitely...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 21:27:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We are thrilled to read your positive review on TripAdvisor. I am thrilled to hear that you found our friendly staff and inviting spaces accommodating and to your liking. We hope you will...

customer service was excellent

r l, Chicago, Illinois — Mon, 06 May 2013 03:32:47 GMT

TripAdvisor traveler rating: 5 of 5 stars

me and girls arrived for celebration of my bday!! Original room was not satisfactory and when we explain to the front desk, IRVIN regarding same, his attention to our concern was EXTRODINARY!! IRVIN...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 21:26:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We are thrilled that you chose to stay at Bentley South Beach for your birthday celebration. I will share your wonderful comments with the entire stuff specially with Brenda, Erving and...

Way overpriced!!

Jennlynnbauer — Mon, 22 Apr 2013 00:52:00 GMT

TripAdvisor traveler rating: 2 of 5 stars

Do not stay here! We just checked in and we were surprised with almost $50 in extras we did not want and could not use. We arrived at 5 pm and had to pay for a "private beach" which was not private...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 21:12:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear guest, thank you very much to share your comments with us. We are sorry to hear you did not enjoy your accomodations, even on the free upgrade to a 2 Bedroom Suite Ocean. We always try to...