TripAdvisor Reviews - Winter Haven, Autograph Collection Feed

Winter Haven Rocks

Uwe P, San Francisco, California — Fri, 24 May 2013 00:43:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel has an unbeatbale location in the Art Deco district of Miami Beach. The beach is a short 5 min walk across Ocean Drive and plenty of restaurants are located in the immediate vicinity of the...

Great stay!

Liz_sanchez — Tue, 21 May 2013 15:30:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

Recently, I stayed at this hotel.. The greetings I received from the staff were excellent and very welcoming... This is a huge plus especially after a long flight over. The rooms are very clean. ...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 19:04:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Liz_Sanchez, Thank you for your kind review! It was an absolute delight to read about your great experience during your recent stay with us. My staff and I strive for 100% guest satiation...

Best Hotel on Ocean Drive

JM1016, Miami, Florida — Sat, 18 May 2013 23:41:13 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed at the Autograph Collection recently. Rooms are very clean, staff couldnt be better and the property is located in center of Ocean Drive. My wife and I were extremely happy with everything....

Owner response

A TripAdvisor Member — Tue, 21 May 2013 15:51:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear JM1016 Thank you for your kind words! My staff and I are committed 100% to guest satisfaction, we take are guest and our service very seriously. We are delighted to read about your...

Beautiful art deco lobby, rooms small

CaboDrifter, cabo — Fri, 17 May 2013 17:17:33 GMT

TripAdvisor traveler rating: 3 of 5 stars

We overnighted here on our way back from Grenada to Los Angeles. I chose this hotel because it looks so beautiful in the photos and it does, but I failed to take into account that as its a 30's hotel...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 16:15:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Cabodrifter, As loyal contributor to TripAdvisor thank you for taking the time and writing your review. I can personally relate to needing more space after being on boat/sailboat for two...

Cannot believe this is a Marriott property!

gilmoregirl1217, London, Kentucky — Tue, 14 May 2013 04:56:37 GMT

TripAdvisor traveler rating: 2 of 5 stars

I recently stayed at this hotel for three nights on a business trip. Clearly, my expectation that all Marriott properties have the same standards was wrong. Don't get me wrong, the people working in...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 03:13:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Gilmoregirl217, Thank you for taking the time in writing your review. I sincerely apologize for the inconvenience you experienced during your stay with us. Our staff is dedicated to...

Very disappointing hotel

JonVortex, London, United Kingdom — Mon, 13 May 2013 11:02:39 GMT

TripAdvisor traveler rating: 2 of 5 stars

I recently stayed here for two nights on points. It is pretty close to the ocean so I expected it to be over priced (whether for points of cash) and the rooms small. They were and it was - but the...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 21:38:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear JonVortex, Thank you very much for your recent stay with us! I would like to apologize for the inconvenience you experienced upon your arrival. Our Hotel went under a complete renovation...

Great experience

jessica r, Miami, Florida — Sun, 12 May 2013 23:11:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

My family and I stayed at this hotel for a vacation break. Everyone from the bell hop to the front desk were very friendly and helpful. The restaurant was pricey, but then again it is south beach....

Owner response

A TripAdvisor Member — Mon, 13 May 2013 21:54:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Jessica R, Thank you very much for taking the time in writing your review! I was delighted to read about the great stay you and your family had during your recent stay with us. We look...

South beach.

Tony R, Baltimore, Maryland — Sun, 05 May 2013 19:06:35 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great location, across ocean drive to the beach. Clean and quiet rooms. AC is loud in room 311. Courteous staff. Deco bike rental across the street and one block south. Nice buiness area with good...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 15:17:17 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Tony R, Thank you for choosing the Winter Haven as your destination on your recent visit to Miami Beach! I am very happy you had a pleasant stay. We look forward to seeing you soon! Warm...

Great location, excellect staff.

datninja, baltimore — Wed, 01 May 2013 16:20:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

Was suprised to find out that this is a Marriott property. Room was small but very clean. The hotel is very nice with an excellent staff. Great mamosoas... can't wait to stay here again for a longer...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:41:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for you recent visit with us! I am glad you had such a great stay. We look forward to your return visit. Please feel free to contact me directly and I will personally book your...

Great Customer Service

Ky4U — Tue, 30 Apr 2013 12:12:39 GMT

TripAdvisor traveler rating: 4 of 5 stars

I went to Miami for a weekend getaway. I selected this hotel because I am a Marriott awards member and it was the closest Marriott to all the attractions. Well, the first night I stayed and I had a...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 17:52:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time and writing your review! I am excited to read about you recent experience during your stay. I am happy my staff was responsive and accommodating when needed. In the...