TripAdvisor Reviews - Raleigh Hotel Feed

Not the best - overrated

cc055 — Sat, 15 Jun 2013 18:50:16 GMT

TripAdvisor traveler rating: 3 of 5 stars

While aware that the buildings in MB must be preserved the interior can be altered. The elevators and rooms are super dark. Very ominous feel. Felt like a motel and definitely not worth...

Try Somewhere Else

Ned m, Toronto, Canada — Wed, 12 Jun 2013 02:10:12 GMT

TripAdvisor traveler rating: 2 of 5 stars

We booked this trip through expedia, (thankfully). When we arrived at the hotel and gave them the booking reference they referred to us by name and then claimed they didn't have the booking. Well how...

Amazing week with family in South Beach

c0nnieh, Buenos Aires — Tue, 11 Jun 2013 11:19:19 GMT

TripAdvisor traveler rating: 4 of 5 stars

Spent an amazing week at The Raleigh Hotel in Miami . Booked 5 rooms for a full week . The pool is fantastic , service is fantastic , front desk super helpful , valet parking boys impeccable , the car...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 22:53:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your review, We are elated that you and your party enjoyed your stay here with us at the Raleigh. We are glad that you were able to experience all that is the Raleigh Hotel from...

The Raleigh Remains One of the Best Hotels in South Beach

TravelingTormans, San Francisco, California — Fri, 07 Jun 2013 22:20:54 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was surprised to read some of the other Trip Advisor comments about poor service. I only found the exact opposite experience. We stayed at the Raleigh for a night to celebrate my wife's...

Buyer Beware ...

mdgrace, New york — Thu, 06 Jun 2013 11:00:10 GMT

TripAdvisor traveler rating: 1 of 5 stars

I recently booked a trip to South Beach and after reviewing several hotels online chose the Raleigh Hotel. I was looking for a relaxing vacation and had heard alot about their signature pool. Their...

Owner response

A TripAdvisor Member — Sat, 08 Jun 2013 21:42:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

mdgrace, Thank you for your feedback on your stay here at the Raleigh. We sincerely apologize we did not meet your expectations during your recent visit with us. We strive to have all of our...

Very nice hotel with authentic 1920's theme

DonnaRosey, Denville, New Jersey — Sat, 01 Jun 2013 13:51:06 GMT

TripAdvisor traveler rating: 4 of 5 stars

The staff at the front desk were extraordinarily friendly. They remembered what rooms we were in when we walked up to the desk to get our room keys...yes they have real keys here! Cool Linoleum floors...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 21:30:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

DonnaRosey, Thank you so much for your review! We are so excited that you enjoyed your stay here with us. We are always proud when guests are able to recognize the charm of what is the Raleigh...

Shameful Hidden Charges

badgirlwanted, UK — Wed, 29 May 2013 11:04:40 GMT

TripAdvisor traveler rating: 3 of 5 stars

A wonderful hotel with great staff in an excellent location but tarnished by the shameful introduction of a so called compulsory "resort fee". This is not included in their published room rates nor...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 15:39:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

badgirlwanted, Thank you for your feedback. We apologize that you were not informed at the time of the booking reagrding the resort fee. This fee is to provide all of the amenities that encompass...

Mini vacation

CarlaJ1977, Tampa, Florida — Tue, 28 May 2013 18:27:32 GMT

TripAdvisor traveler rating: 4 of 5 stars

First, I'll start with the negatives and then the positives. When checked in, I was told by the front desk that they couldn't find my reservation. Tiffany the hotel manager was able to find our...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 21:24:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

CarlaJ1977, Thank you for your feedback regarding your stay here with us at the Raleigh. We are happy that you enjoyed your stay with us overall. We have noted the discrepancy on the valet...

What a come back!! Great stay at the Raleigh

Nyxtian, New York City, New York — Tue, 28 May 2013 15:45:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

So last year I stayed with my wife as we do every year and were disappointed especially with the service it all seemed glum. All I can say is what a fantastic turnaround. I was worried that it as...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 23:09:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your awesome review. We are so happy that despite your previous experience you decided to give the Raleigh another chance. We are certainly proud of our staff and the...

Great Hotel

sharon s, Cambridge, United Kingdom — Sun, 26 May 2013 20:33:20 GMT

TripAdvisor traveler rating: 4 of 5 stars

The staff in the Raleigh were first class, everyone was very happy to help and the hotel had a great feel to it, welcoming and friendly. I did think the drinks in the hotel were very over-priced and...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 22:38:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Sharon S, Thank you so much for your review. We are so excited that you enjoyed your stay here with us. We certainly enjoy making our guests feel comfortable and welcomed in our home. We strive...