TripAdvisor Reviews - Crowne Plaza Dulles Airport Hotel Feed

Consistent friendly service

fwfdan, Reston, Virginia — Mon, 17 Jun 2013 17:55:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed here a few times over the past few weeks. Always fast friendly check-in, late check-out on almost all occasions was able to be accomodated. Houlihan's bar is attached and has a great happy...

Front desk receptionist - Rajni

Quin L, Rockville, Maryland — Wed, 12 Jun 2013 15:09:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

I don't often write reviews but I am compelled to write one after a recent stay at the Crowne Plaza Dulles Airport hotel. The front desk receptionist by the name of Rajni was very kind during my...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 17:46:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your nice words regarding your recent stay at our Crowne Plaza Dulles Airport hotel. We focus on providing great customer service, so are especially happy to hear that our front desk...

First Visit, Navy Reunion

rcdoyle, Steubenville, Ohio — Mon, 10 Jun 2013 10:57:27 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was more than pleased with this excellent facility. Only about two miles or so from Washington/Dulles airport, the room was clean and well located well for our reunion activities. The staff was...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 17:23:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review of our Crowne Plaza Dulles Airport. We are so glad that you enjoyed your guest room as well as our facilities. Our staff loves serving our military reunion groups,...

Comfortable and quiet even with large groups

Papuacragrat, Vancouver, Washington — Mon, 03 Jun 2013 20:46:45 GMT

TripAdvisor traveler rating: 4 of 5 stars

We were a small group of students and chaperones at the hotel for nearly a week. I observed many other larger groups at the hotel too; but never felt like the groups were overly noisy. The hotel room...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 17:03:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review of our hotel. We are glad that you enjoyed your stay and found our hotel quiet and comfortable. We love hosting tour groups from around the country every spring. ...

Great local getaway

Claudia B, Sterling, Virginia — Tue, 28 May 2013 21:18:58 GMT

TripAdvisor traveler rating: 4 of 5 stars

This was my second stay at this Crowne Plaza, and it did not disappoint either time. I wanted a short "stay-cation" and used this hotel to achieve the brief break from reality. The hotel is located...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 20:01:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your positive comments regarding your recent stay at our Crowne Plaza Dulles Airport. We love to welcome return guests and are glad that you enjoyed our Houlihan's Restaurant as...

Superb Hospitality and Comfort

indybiznez — Sun, 26 May 2013 12:17:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

On a busy weekday with non-smoking rooms unavailable, the receptionist went out of her way to check for cancellations and upon my arriving at the hotel she was able to get me a non-smoking room....

Owner response

A TripAdvisor Member — Tue, 28 May 2013 18:27:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review of your recent stay at our hotel. We emphasize focusing on our customers, so we are especially pleased when our staff provides excellent customer service. We are also glad...

Staff is over the top.

subtract — Sat, 18 May 2013 17:10:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

My luggage was lost so the staff showed so much concern and pleasantness toward me. They constantly tried to make me comfortable and relayed phone calls from the airline and AAA. Without this...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 20:02:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review of your stay at our hotel. Our management team focuses on providing excellent customer service, so we are especially pleased when our staff is very helpful to our...

If you don't like to swim this is a good place to stay!

Coastaleater, Portland, Oregon — Fri, 17 May 2013 16:49:47 GMT

TripAdvisor traveler rating: 3 of 5 stars

Very nice hotel and the rooms are great however they do not allow you to use the pool from 11am to 4pm. It is open at 6am to 11am but by the time I get up(I am on vacation) and eat it's closed. Then...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 19:52:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review of our hotel. I am glad that you enjoyed our hotel and your guestroom. I apologize for any inconvenience you experienced because our pool was closed between 11am and...

Perfect park and fly

Roger2101, Vienna, Virginia — Mon, 13 May 2013 15:08:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

Recently stayed over night before 10 day trip. Did the park and fly with shuttle. All worked fine. Room was nice, clean, comfortable. No problems with shuttle to/from Dulles. Parking was plentiful and...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 20:18:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your nice comments regarding your stay at our hotel. We are glad that you enjoyed the value of our Park, Stay & Go package. This package is very popular because you can avoid airport...

Perfect

AngieR78 — Tue, 07 May 2013 12:41:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

I Stayed here for a weekend and it was amazing.breakfast was very nice, I order omelettes and they were delicious.fitness center is wonderful had everything you need. Mark and edin have excellent...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 14:45:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your nice comments about your recent stay at our hotel. We are glad that you enjoyed your breakfast in our Houlihan's restaurant as well as the customer service from our guest service...