TripAdvisor Reviews - Crowne Plaza Hotel Old Town Alexandria Feed

not as nice as the Holiday inn old town

rshkj, rshkj — Sun, 19 May 2013 23:49:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel rooms are very nice and they are clean. The problem is the front desk people, they act like they don't care if you are there or not. I wanted to add my priority club number at check in, the...

Nice Hotel

1953ladybug, Fort Myers, Florida — Thu, 09 May 2013 13:25:59 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel was clean and staff was courteous. The location is not the best as it relates to public transit. They have one van that leaves every half hour. We were there for a conference and everyone...

Very reasonable hotel close to D.C.

BayRidgeGF, Brooklyn, New York — Tue, 07 May 2013 17:28:01 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel needs a refresh, but is very passable and a good bargain in the area (which helps the place get a "very good" rating from me). The staff was helpful when we needed something. The Railstop...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:58:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your pleasant comments and feedback. We are so happy to know you family and especially your son enjoy the delicious food in our restaurant. We are also very pleased know that our...

Good enough - if you want to be in Old Town

sbccc, North Carolina — Tue, 07 May 2013 15:37:18 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel is fine - a bit older. It looks like it once hosted some grand events but today is a third string property. The airport shuttle was confusing. It ran late, the van was too full so folks...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 14:06:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are appreciative of all comments and feedback our guest leave for us. We are happy share all comments with our staff which is helpful and constructive in fueling our mission to make our guest...

An acceptable experience

Unionrep1, Wrightstown, Wisconsin — Sun, 05 May 2013 22:56:40 GMT

TripAdvisor traveler rating: 3 of 5 stars

On an 18 day trip we spent two days here because my wife was attending a conference at this location. So, we did not pick this hotel utilizing TripAdvisor. On our 18 day trip we always stayed at...

Nice, Helpful Staff

whereislarry — Thu, 02 May 2013 13:33:50 GMT

TripAdvisor traveler rating: 4 of 5 stars

I stay at this hotel on occasion and have found the staff to be very pleasant. Two people who have consistently gone above and beyond the call of duty are Florivi Diaz (front desk) and David Collier...

Not Bad

Jenmac215, Bowie, Maryland — Sun, 28 Apr 2013 14:12:55 GMT

TripAdvisor traveler rating: 4 of 5 stars

This is a well-maintained, older hotel. I found it to be very clean and comfortable. We had a room on one of the top floors with a great view of the river. Our one problem was that the television...

Should have checked a map first!

Stephif, Williamsburg, Virginia — Sat, 27 Apr 2013 21:20:27 GMT

TripAdvisor traveler rating: 3 of 5 stars

Hubby and I decided we wanted to go to some of the places we missed in our 30 years of living in NOVA so we booked 3 nights here. The room was ok, well, the view was great - up high facing the river....

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:47:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the your feedback and comments. We are always eager to hear what our guest think. I understand our location may not have been a convenient location for itinerary. Even though the...

Average hotel (definately not a 4 stars)

Hans750, The Hague, The Netherlands — Fri, 26 Apr 2013 11:19:45 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel looks great. Checking in caused problems, as there were some computer issues. I got a room, however when I opened the door the room was already occupied (OEPS!!!!). The computer was blaimed....

Owner response

A TripAdvisor Member — Wed, 08 May 2013 13:46:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the feedback and comments. We look to our guest to give their feedback that we may better accommodate the needs of our guest. We apologize for the inconveniences you experienced during...

The staff is pretty amazing!

Glutson — Thu, 25 Apr 2013 21:00:57 GMT

TripAdvisor traveler rating: 5 of 5 stars

Not the newest or most recently refurbished hotel in Alexandria- but very convenient with a shuttle to Washington National. Have been staying there off and on for over 8 years- the amazing things is...