TripAdvisor Reviews - Cheyenne Mountain Resort Feed

Cheyenne Mountain May 9th thru 12 2013

Terry F, Huntington, New York — Wed, 15 May 2013 14:47:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

After reading the reviews, and looking at other hotels in the area, I decided to stay at Cheyenne Mountain during my daughters lacrosse tournament. It ended up the entire family decided to go (5 of...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 13:40:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Your feedback makes us smile! We are honored to know that your family enjoyed a spectacular vacation here and appreciate that you chose Cheyenne Mountain Resort as your home away from home during your...

Surprised and disappointed

rcs1168, colorado — Sat, 11 May 2013 03:16:39 GMT

TripAdvisor traveler rating: 3 of 5 stars

Just attended a conference here and was looking forward to staying at the resort, as it has high ratings. When I checked in no one offered assistance getting to the room or helping with my luggage. ...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 16:23:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

While we’re glad you enjoyed your dining experience at our restaurant, we are truly disappointed to learn that your recent stay missed the mark in a number of ways. Please accept our apologies for the...

Nice Accomodations but if wanting to play golf.......ask about the status of the course renovation!

Iowa_hawkie, Wildwood, Missouri — Tue, 07 May 2013 16:18:09 GMT

TripAdvisor traveler rating: 4 of 5 stars

Quick visit to Colorado Springs to surprise my brother fro his 50th birthday. Had a great time in the main lodge bar/recreation area. Good appetizers, pizza and service! Lots for the kids to do with...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 16:22:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are so glad our guest accommodations, on-site dining and numerous amenities made your surprise trip a great one. We hope your brother had a great 50th birthday and are honored we could be a part of...

Beautiful views with ok service and amenities

Mnree7, Denver, Colorado — Wed, 01 May 2013 06:28:56 GMT

TripAdvisor traveler rating: 4 of 5 stars

Overall we enjoyed our stay at The Cheyenne Mountain Resort although I'll say that calling it a resort is a bit of a stretch. The onsite bar/restaurant had very slow service for lunch, with the...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 15:27:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

While it is wonderful that you enjoyed the beautiful views of the Front Range and Cheyenne Mountain as well as comfortable guest accommodations, we couldn’t be more disappointed that your stay was not...

Perfect Conference Hotel

Lisa G, Phoenix, Arizona — Tue, 30 Apr 2013 18:05:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Recently stayed for a work related event. Rooms are very well appointed, clean and spacious. Front desk staff was friendly and efficient. Shuttle driver to and from the airport was very nice and...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 15:26:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are delighted that your recent business stay at the Cheyenne Mountain Resort has you considering a leisure visit with us! Your helpful feedback regarding your experience as well as your...

Surrounded by beauty!

lodgingowner, Arizona — Tue, 30 Apr 2013 17:49:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

I attended a 4 day meeting and was most impressed with everything. Front Desk staff was excellent with a Can Do attitude and always smiling. Bellmen especially Aaron was delightful. Rooms were...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 15:25:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

How fantastic to read that it was members of our dedicated staff that made your recent visit to Cheyenne Mountain Resort a truly memorable stay. We greatly appreciate your kind mention of those...

Great Place for a Meeting / Conference

TravelingManCO, Aurora, Colorado — Sun, 28 Apr 2013 02:12:49 GMT

TripAdvisor traveler rating: 4 of 5 stars

I attended a week long meeting - did not stay at the property (they were sold out so had to stay at another hotel). The meeting spaces we utizlied were all nice and well equipped. All the service...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 17:44:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

How wonderful that you experienced a week of productive meetings at Cheyenne Mountain Resort. It is great to read that in addition to our well-equipped event spaces, you enjoyed exemplary service and...

Heaven On Earth

Cynthia W — Sat, 27 Apr 2013 14:51:26 GMT

TripAdvisor traveler rating: 4 of 5 stars

Sitting at the foot of Pikes Peak Mountain framing the awesomeness of God. The food was amazing and the staff were always helpful and friendly. The lodges are sprinkled around the base of the...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 17:43:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

What a beautiful review! Thank you for your glowing comments detailing your recent stay at Cheyenne Mountain Resort. We are touched by your description of our setting and resort grounds and love...

Ok for a resort

Tom P, Denver, Colorado — Fri, 26 Apr 2013 14:10:11 GMT

TripAdvisor traveler rating: 3 of 5 stars

I have stayed at may resort type properties and usually the service is great. This property did not appear to exemplify service. The front desk is where they lost me from check in and when I asked for...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 17:42:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing about your recent stay. While we’re glad you enjoyed your guest accommodations as well as our dining options, we deeply regret if your check-in experience missed the mark. We...

Expensive and Hostile

uwman, Laurel, Maryland — Sun, 21 Apr 2013 20:28:05 GMT

TripAdvisor traveler rating: 3 of 5 stars

Came here for the annual National Space Symposium (held at the fantastically expensive Broadmoor Hotel). Have been staying here for years. This year, attendance at the NSS was way down because of...

Owner response

A TripAdvisor Member — Mon, 22 Apr 2013 19:21:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

We deeply regret your recent experience as it was not reflective of the friendly, attentive interaction you’ve encountered during your years as a valued customer. While we most certainly apologize for...