TripAdvisor Reviews - Comfort Suites Mission Valley Feed

Won't stay here again

Robert S, Long Beach — Mon, 20 May 2013 23:00:53 GMT

TripAdvisor traveler rating: 2 of 5 stars

Room had strong musty smell, Had two televisions one of which would not work, info says they have free wifi but signal was so weak that I couldn't even get the google page to come up. Voiced concerns...

Awesome

Oliver M, Berlin, Germany — Mon, 20 May 2013 07:48:12 GMT

TripAdvisor traveler rating: 5 of 5 stars

Hi, I spent a total of 5 nights distributed over 3 different stays at Comfort Suites in May 2013. The hotel is in a good location in San Diego's Mission Valley district. It's on the same street...

Good Location but rooms a little small

whistle007, Warragul, VIC — Wed, 08 May 2013 15:44:31 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here for 4 nights. Rooms were sort of clean except for the used condom behind the couch. Anyway, rooms are a little small for 5 people, three kids between 7 and 12. Good location to seaworld...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 17:22:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

We sincerely appreciate you taking the time to provide us with your comments that allow us to continually improve our guest satisfaction. Our cleaning procedures do include moving furniture however we...

Found a good choice brands hotel in San Diego.

Shannon F, Edmond, Oklahoma — Thu, 02 May 2013 01:07:21 GMT

TripAdvisor traveler rating: 4 of 5 stars

I wasn't for sure on this hotel after reading a few reviews. I decided to give it a whirl and it wound up being pretty good. The $8 parking fee to park in the hotel lot is a freaking joke. It was...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 17:00:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking your valuable time to send us your comments about your recent stay with us. We always strive to provide the best service and value we can for our guests and it is only when people...

The best place in San diego, and yes I'm actually a guest who stayed there;)

Goldie213 — Tue, 30 Apr 2013 02:05:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

My boyfriend and I arrived just a tad bit early and checked in with a gentlemen named Fredrick who was extremely helpful and accomodating. His services was 5 star, we arrived in our family room and...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 21:19:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so very much for you comments. We are pleased that you and your family enjoyed our hospitality during your recent stay with us! Frederick and all of our staff enjoy making all our guests...

Gave My room Away

Gpitt, San Diego, California — Tue, 16 Apr 2013 06:40:36 GMT

TripAdvisor traveler rating: 2 of 5 stars

Was traveling for pleasure: arrived late at night around 10 PM for a 2 night stay, they had given our room away, finally found a room--not what we had reserved-only had it available for 1 night. We...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 17:18:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. We apologize we did not have the room type you reserved when you arrived for your stay with us. Unfortunately, we had a plumbing leak and a section of rooms had to...

Pathetic excuse for a Comfort Suites

Joseph S, Springville, Utah — Mon, 01 Apr 2013 14:59:21 GMT

TripAdvisor traveler rating: 1 of 5 stars

When I stay at a Comfort Suites I have learned to rely on high levels of service, quality, and professionalism. Sadly the stay at this location contained none of these attributes. Upon entering the...

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 01:06:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to provide your comments. We always strive for excellent service and quality but unfortunately we apparently did not meet your expectations. We are in the process of...

HORRIBLE HORRIBLE HORRIBLE!!!!!!!!! Spend $175/night somewhere else

Jax_53566 — Wed, 27 Mar 2013 13:32:13 GMT

TripAdvisor traveler rating: 1 of 5 stars

Do not stay here!!!!!!!!!! Back in February we booked this hotel with the seaworld and san diego zoo package deal. Upon check in, the receptionist said he doesnt have tickets and to come back down in...

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 01:16:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

I appreciate your comments and did work with you to resolve your SeaWorld ticket problem. As you pointed out, you made your reservations on the Choice website and they had not updated the fact yet...

Ok bad service

Kristen C, North Salt Lake, Utah — Thu, 21 Mar 2013 15:42:22 GMT

TripAdvisor traveler rating: 1 of 5 stars

We drove 12 hours all in a day. We have three kids. We first got to comfort suites at 5 pm after a long trip you want everything ready for you nope our room was not cleaned!!!! We called down and said...

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 01:24:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

We do apologize that your room was not ready when you arrived. On rare occasions, all hotels can run over on completing all the room cleaning if guests check out late. We are happy we were able to...

One overnight

Marmota1981, Paris — Tue, 19 Mar 2013 00:38:19 GMT

TripAdvisor traveler rating: 4 of 5 stars

I stayed just one overnight at the Comfort Suites. The night receptionist was very friendly and very accomodating, even though he was in training for the job. A very good value for money spent, room...

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 01:26:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for you comments about your recent stay with us. I am glad you found our staff helpful and professional, and that you liked our accommodations. Many of our business travelers...