TripAdvisor Reviews - Red Roof Inn Ontario Airport Feed

Wouldn't stay here again...

jd111211 — Sun, 05 May 2013 21:28:12 GMT

TripAdvisor traveler rating: 3 of 5 stars

Hotel needs a facelift and rooms are outdated. Our bathroom had a lot of easily visible mold on the ceiling in several areas. Two separate sets of single windows didn't provide adequate soundproofing...

Owner response

A TripAdvisor Member — Sun, 19 May 2013 01:40:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Please accept our most sincere apologies on your recent experience at Red Roof Inn. And thank you for taking the time to provide us with your feedback. Feedback such as the one you have provided for...

No Surprises

damaclachlan, sault ste. marie — Fri, 12 Apr 2013 13:31:55 GMT

TripAdvisor traveler rating: 3 of 5 stars

Was a good value for an overnight stay prior to an early morning departure from Ontario. Would stay again. Room was furnished better than expected. Think the maid may have overlooked a couple...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 18:40:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are very pleased to hear about the wonderful comments you have about our Ontario property. As you have mentioned, our room rates are realiable and were are located near many restaurants. We hope...

Wonderful Hotel

EMC82_13, Rancho Cucamonga, California — Wed, 10 Apr 2013 20:10:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

Traveled for business and the location was very close to where I was working. my stay was very comfortable! The rates were very affordable! The staff was very friendly! The customer service was...

Owner response

A TripAdvisor Member — Thu, 11 Apr 2013 18:27:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking a minute out of your busy schedule to provide us with your feedback on your recent experience at our Ontario property. And thank you for the great comments you have on our team...

Never again!

lvladyluck8062, Cimarron, NM — Tue, 09 Apr 2013 20:47:48 GMT

TripAdvisor traveler rating: 1 of 5 stars

Spend a few more $$ and stay somewhere decent. Rooms smell odd odor, walk in door feels so "cold". Not very welcoming at all when walking in room. Bad decision, never again. Oddest odor yuck..we take...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 18:53:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Please accept our apologies as this is not customary of our hotel. We have a twenty-four hour front desk that could have easily moved you to another room, so this situation would have easily been...

All around great!

denayap, San Diego — Mon, 08 Apr 2013 20:48:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed at this hotel because we were going to the Ontario Mills outlets. We have stayed here once before but came back because, after paying a little more to stay at a hotel right on the outlet...

Owner response

A TripAdvisor Member — Thu, 11 Apr 2013 18:12:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to provide us with your feedback and for the wonderful comments you have about Red Roof Inn. We are glad to hear you are a returning guest and that you appreciate the...

What A relief! Great stay, convenient and comfortable!

538SherryS, Fleetwood, Pennsylvania — Mon, 08 Apr 2013 03:10:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

After a bad experience at another local hotel, Red Roof bailed me out last minute. The service I recieved, not having a prior reservation, was outstanding. They even accomadated me with reservations...

Owner response

A TripAdvisor Member — Thu, 11 Apr 2013 17:50:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

It brings such great joy to hear of the amazing experience you encountered during your unexpected visit to the Red Roof Inn. Let me tell you that costumer service is our number one priority. We want...

Very nice for the price.

travlinbetty, san diego, ca — Sun, 24 Mar 2013 14:28:58 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed at this hotel for 2 nights and was a very pleasant stay. It is located very close to the airport and Freeway 10 and walking distance to many restaurants. We were traveling with our dog and I...

Owner response

A TripAdvisor Member — Tue, 02 Apr 2013 17:54:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking a minute out of your busy schedule to provide us with your feedback on your stay at Red Roof Inn Ontario. It always brings us great joy to hear of the pleasant and relaxing stay...

Close to ONT

Bennie W, Fresno — Wed, 20 Mar 2013 12:41:34 GMT

TripAdvisor traveler rating: 4 of 5 stars

This location is excellent right off interstate 10 and close to ONT. Service is great and they have a jacuzzi outside that is very relaxing after a long day. The rooms have been upgraded recently and...

Owner response

A TripAdvisor Member — Thu, 21 Mar 2013 17:59:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

It brings such a pleasure to hear about the great experience one of our valued guest had while staying at our Ontario property. We are glad you enjoyed our newly remodeled rooms and that you found our...

Have all Red Roof Inns Gotten Better?

s j, Buena Park, California — Fri, 08 Mar 2013 16:49:26 GMT

TripAdvisor traveler rating: 5 of 5 stars

Years ago I stayed at a Red Roof Inn in Naperville, IL and to say it was a dump is a compliment. Last Sunday I stayed at the Red Roof Inn in Onatario, CA. As I approached I noted it didn't resemble...

Owner response

A TripAdvisor Member — Tue, 12 Mar 2013 20:27:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so very much for the wonderful compliments you have regarding our Ontario property. As you were able to see, we do take great pride in the cleanliness and services we provide to every guest....

Business

Okay032684, Savannah, Georgia — Tue, 26 Feb 2013 19:38:57 GMT

TripAdvisor traveler rating: 3 of 5 stars

This hotel had the convenience of transportation e.g. airport and train shuttle. It was clean and cheap. Yes, there is the noise of the trains and planes. It is close to a train station and the...

Owner response

A TripAdvisor Member — Thu, 28 Feb 2013 18:41:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are very much impressed by the great comments you have on our property. We do try and provide all of our guest with great costumer sevice, as we try to make them feel like they are at home. Thank...