TripAdvisor Reviews - Executive Inn and Suites Feed

Best East Bay Business Hotel

A TripAdvisor Member — Sun, 19 May 2013 14:09:38 GMT

TripAdvisor traveler rating: 4 of 5 stars

I frequently visit the area frequently and find this hotel to be the most convenient central home base for sales call to the entire area. SF city is only 10 minutes over the bridge and you avoid the...

a most positive hotel experience!

A TripAdvisor Member — Tue, 14 May 2013 21:35:48 GMT

TripAdvisor traveler rating: 5 of 5 stars

i was headed from north carolina out to oakland for a conference. as a vegetarian i wanted to make sure they served veggie dishes. so i called. "what? no restaurant? oh no, are there any nearby? ...

Fraudulent and greedy

A TripAdvisor Member — Tue, 14 May 2013 06:43:11 GMT

TripAdvisor traveler rating: 1 of 5 stars

Fraudulent and greedy When I checked in, I told the front desk that I need a quiet room for good rest, and then they sent you to the nosiest room.. when I complained they said you need upgrade to...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 22:43:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am so sorry to hear about your troubling experience with us and the unfortunate inconvenience. We always try to upgrade our guests if we have rooms available, for an even better experience with us....

Not Even Close

A TripAdvisor Member — Wed, 08 May 2013 15:37:32 GMT

TripAdvisor traveler rating: 3 of 5 stars

I received a great rate on this place and thought I would stay for one night while on a layover. This place is very outdated. We are talking the 80's called and they would like their decor back. The...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 19:14:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry to hear that our hotel did not meet you expectations. We continuously work on updating our facilities and rooms, and we will undergo a complete renovation of all the rooms this winter....

Exceptional!!

A TripAdvisor Member — Mon, 29 Apr 2013 23:02:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

The hotel was very nice. I originally walked into what was called the Bayside hotel and come to find out the prices were a little more expensive than what I was looking for and went next door to...

Owner response

A TripAdvisor Member — Wed, 01 May 2013 18:15:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you Rex for sharing your experience with us. The Bayside Hotel that you originally walked into was our previous suites building. It has now turned into the Best Western Plus Bayside Hotel....

Clean and Peaceful

A TripAdvisor Member — Thu, 25 Apr 2013 17:13:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

The facility was clean and with a waterside room, very quiet and peaceful. There is a walkway along the water that leads to a brewery with average food but good beer. It is also not far from Jack...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 22:23:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your feedback on the rooms as well as our breakfast service. I am glad you enjoyed your stay with us, and hope you will return in the near future. We do have real creamer for your...

Just what I exepected

A TripAdvisor Member — Sat, 20 Apr 2013 16:13:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

hotel browsing through travel sites, and I came across all the reviews on Tripadvisor which made me decide to sign up for an account so I can rave about this place. The hotel is great and just...

Underwhelming

A TripAdvisor Member — Tue, 16 Apr 2013 04:59:29 GMT

TripAdvisor traveler rating: 3 of 5 stars

I was looking forward to this place - it had received several great reviews on the Priceline site. Alas, they stuck me on the highway side instead of the ocean side, and they put me in a damp, warm...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 21:01:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am truly sorry to hear about your experience Dan. The reason we receive all these good reviews is because we usually exceed our guests expectations. We work hard to have all of our guests leave the...

Super friendly and helpful staff

A TripAdvisor Member — Sun, 14 Apr 2013 16:21:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

This was the place recommended by the organizers of the conference at which I was speaking, so I reserved a room here. I appreciated not having to have a car (they were very gracious about offering...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 17:17:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for choosing to stay with us for your conference at Laney College. We were very happy to have you stay with us and I heard your group had a wonderful time in the bar on Friday night, with...

Not bad

A TripAdvisor Member — Fri, 12 Apr 2013 04:04:50 GMT

TripAdvisor traveler rating: 3 of 5 stars

The customer service was good with friendly and knowledgeable staff. I found the location a bit challenging and not easy to navigate. The room was clean but had older furnishings and a overly firm...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 16:32:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review us and share your experience, and for acknowledging our staff and customer service. I am sorry you found it hard to find our hotel We are right off of the...