TripAdvisor Reviews - Hilton Orange County / Costa Mesa Feed

Good enough but not great

HuntressCA, Los Angeles, CA — Sun, 19 May 2013 22:17:47 GMT

TripAdvisor traveler rating: 3 of 5 stars

I stayed here recently for a meeting and had a pleasant enough stay. The hotel is near lots of great Costa Mesa shopping and the freeway. I wouldn't call it a destination hotel. They have a Starbucks...

Top hotel experience

Falksnviolet, Adelaide, Australia — Sun, 12 May 2013 16:34:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

My daughter and I stayed at the Orange Country Hilton during a recent conference and would rate this hotel as one of the best in the world. Room and service were impeccable. Because we are vegans we...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 23:52:07 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Falksnviolet: On behalf of the staff, thank you for your great comments about the Hilton Orange County/Costa Mesa! We are working hard to elevate our services, and the entire hotel to exceed...

200 People Can't Be Wrong

Group_Hotel_Pro, Atlanta, GA — Wed, 08 May 2013 16:58:57 GMT

TripAdvisor traveler rating: 4 of 5 stars

Last week I visited this hotel for at least the fourth time in a ten year span, so I guess a review is past due. I am a meeting planner and was hosting a group which used up nearly 200 of the rooms...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 23:53:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Group_Hotel_Pro: Thank you choosing the Hilton Orange County/Costa Mesa. It was a sincere pleasure to have you and your group with us. Your kind comments are greatly appreciated, especially...

Nice room, but...

Karen C, Henderson, Nevada, United States — Mon, 06 May 2013 02:32:36 GMT

TripAdvisor traveler rating: 2 of 5 stars

The rooms are very comfy but - I'm not happy at this hotel. Service is negligible. They claim to have a restaurant and there is one - but not open. Instead, it is hit or miss service in the bar....

Owner response

A TripAdvisor Member — Fri, 10 May 2013 23:49:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Karen C: I am very sorry your experience here at the Hilton Orange County/Costa Mesa did not meet your expectations. It is our goal to exceed the guest's expectations, not fall short; we are...

GREAT SERVICE AT THE RESTAURANT

Michele W, Huntington Beach, California, United States — Fri, 26 Apr 2013 17:48:01 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had such a great experience with Betty as our server. She was attentive to our needs. We visit this Hilton twice a year and we are always greeted with a smile from Betty. The rooms were clean...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 15:53:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Michele W.: On behalf of the staff of our Palms Bistro restaurant and the entire hotel, thank you for kind comments. It is our pleasure to continue to be your first choice in Costa Mesa. Our...

Excellent overall, lobby cleanliness needs work.

Traveler34104, Naples, United States — Sat, 20 Apr 2013 14:10:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Best Bathroom Award would be well deserved, and room was very clean and well-maintained. Upper-level cleaning in the lobby will hopefully be addressed in the very near future, as will some...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 17:11:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Traveler34104: Thank you for your helpful critique and comments. On behalf of the staff, thank you for choosing the Hilton Orange County/Costa Mesa. We have been making numerous improvements to...

Nice hotel, convenient to freeways and john wayne

Brandon E, Indianapolis, Indiana — Tue, 09 Apr 2013 01:43:05 GMT

TripAdvisor traveler rating: 4 of 5 stars

As expected with a hilton... clean rooms and nice ambience. Hotel also had a nice bar and restaurant but we opted for nearby restaurant. Parking was expensive of course. We went with another...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 17:12:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Brandon E: Thank you for your great comments, on behalf of the staff, we're very appreciative. We continue to work hard to exceed our guests expectations and are continuing to make...

Excellent value and location.

Anne M, Aliso Viejo — Mon, 08 Apr 2013 16:38:33 GMT

TripAdvisor traveler rating: 4 of 5 stars

Across the freeway from South Coast Plaza, had medium expectations for this hotel but was very pleasantly surprised. Plenty of parking, lobby very enjoyable and comfortable, and the rooms were very...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 17:14:25 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for kind remarks about the Hilton Orange County Costa Mesa. I will pass on your comments to our staff who continues to strive for excellence in each area. We look forward to your quick...

Great location, friendly staff, and very accommodating.

Richard K, Philadelphia, Pennsylvania — Mon, 25 Mar 2013 10:31:10 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel is everything you expect from a Hilton. A great location (at least for me), very friendly and knowledgeable staff. The room was modern and up to date. Valet parking was extremely efficient...

Owner response

A TripAdvisor Member — Tue, 26 Mar 2013 18:17:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear RichardK: It was our pleasure hosting your recent stay in Southern California. Thank you for your comments and for noting our staff's commitment to providing the highest level of guest...

Great stay!

RightOnTheCorner, Cardiff by the Sea, California — Sun, 17 Mar 2013 16:13:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

I've stayed at a number of hotels in the Costa Mesa/Newport Beach area over the years, but this is where I'll stay from now on. Recently spent one night here and everything was perfect. The staff is...

Owner response

A TripAdvisor Member — Mon, 18 Mar 2013 19:23:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear RightOnThe Corner: As a seasoned traveler, your comments are especially appreciated. On behalf of the staff, thank you for noticing how hard we're working to provide not only well appointed...