TripAdvisor Reviews - Holiday Inn Buena Park Hotel & Conference Center Feed

Good value for money

flower154943, Vancouver, Canada — Thu, 09 May 2013 00:31:26 GMT

TripAdvisor traveler rating: 4 of 5 stars

My husband and I always stay at this hotel for our Christian Bible study training. The hotel provided us with group discount and free breakfast for our group. The rooms and spacious and clean. The...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 21:50:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate your comments and are happy you found our location near various restaurants and convenience stores like Target convenient. Safe travels.

Benny the Bell Captain Saves the Day!

TheM0ng, Singapore, Singapore — Sun, 05 May 2013 00:45:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

5 of us stayed at Holiday Inn Buena Park for 7 nights (End April-Early May). On the 2nd day, we were supposed to be picked up by Gray Line tours for our trip to Universal Studios as well as a...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 16:53:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your very kind review. We'll pass along your kudos and comments to Benny. We agree, he is definitely an asset to our team here at the Holiday Inn Buena Park.

Good location, great hotel.

MarkJManchester, Manchester — Sun, 14 Apr 2013 11:45:14 GMT

TripAdvisor traveler rating: 5 of 5 stars

Chose this hotel because of close proximity to knotts berry park and the free shuttle to Disney. Being a platinum member I received excellent treatment and free breakfast in the reserved area. The...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 18:20:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your detailed and kind recommendation. So pleased you were able to take advantage of all of our services from the free shuttles, to restaurant and pool facilities. We hope to see you...

Comfortable, friendly hotel

Birdfromblighty — Thu, 11 Apr 2013 13:20:11 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed four nights with husband and nine year old son. Hotel had good amount of parking, The lobby and reception area was nice. We arrived earlier than we expected, but this was no problem and a...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 18:01:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for writing your review. We're so pleased that you enjoyed your recent stay with us and found our hotel and staff family friendly. We've just completed our room renovations which also...

Mouse in the room!

genieSanLorenzo_Ca_, San Lorenzo,Ca. — Mon, 08 Apr 2013 16:14:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

The biggest issue we had was a mouse in our room! The manager came right away and had maintenance plug a hole they found in the baseboard. He bought us breakfast the next day. The refrigerator was so...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 23:57:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Yikes! Definitely not an event that meets our standards or typically occurs (Mickey is ok, but... ). Though your stay was not perfect, we are glad that our management staff was able to quickly and...

Close to Knotts and Disney

buckygoblue, Auburn, Mi — Thu, 04 Apr 2013 21:28:15 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here for 2 reasons - proximity to Disney and Knotts. Knotts is smile or so down the road and Disney is about 10 mins on the highway to the parking structure. Rooms were average HI. Not bad...

Owner response

A TripAdvisor Member — Sat, 06 Apr 2013 17:55:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your feedback. We are always interested not only in why guests choose a hotel (in this case our convenient location), but also the specifics of the guests' stay. This information helps...

Ideal location, well kept, friendly and helpful staff

dutchy1191, Plymouth, United Kingdom — Thu, 04 Apr 2013 20:51:03 GMT

TripAdvisor traveler rating: 4 of 5 stars

I have visited Los Angeles 3 times with my family (2008, 2009 & 2012), and on all 3 occasions we have stayed at the Holiday Inn Buena Park, All visits have been pleasurable, The hotel is ideally...

Owner response

A TripAdvisor Member — Sat, 06 Apr 2013 17:50:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

First, thank you so much for making the Holiday Inn Buena Park your hotel of choice during your vacations to Southern California. We appreciate your comments and feedback. We DO work very hard to...

Excellent.customer service

kimwipes, Portland, OR — Wed, 27 Mar 2013 04:34:49 GMT

TripAdvisor traveler rating: 5 of 5 stars

Arrived at the hotel with a 4 day reservation using rewards nights, only to find out that the reservation was somehow cancelled and that the hotel was sold out. Tom from the reception desk was the...

Owner response

A TripAdvisor Member — Thu, 28 Mar 2013 18:52:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your kind comments and recommendation. We try so very hard to ensure each guest has a pcicture-perfect stay. But when things happen, our goal is to 'make it right' as quickly...

Great location, friendly staff

wadey22, Charmhaven, Australia — Mon, 18 Mar 2013 20:53:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great location if you are planning to go to Disneyland and other theme parks in the area. We used the free shuttle, which was very helpful for us being international visitors. found it to be clean and...

Owner response

A TripAdvisor Member — Tue, 19 Mar 2013 18:32:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

We're so pleased you enjoyed your stay with us and all there is to do in the nearby area including Disneyland and Knotts, as well as our free shuttle. Safe Travels!

Could Use Updating but Offers Convenience

Lauren H, Plainfield, Illinois — Sun, 17 Mar 2013 17:27:14 GMT

TripAdvisor traveler rating: 3 of 5 stars

I came to this hotel with a tour group, so just know that this hotel might have large groups coming in and out. This is something to consider since it can really add to the noise and crowded feeling...

Owner response

A TripAdvisor Member — Tue, 19 Mar 2013 18:25:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your candid comments. We're so pleased that you took advantage of the Hertz Car rental in our lobby as well as our location near the local attractions and Target. We are pleased to...