TripAdvisor Reviews - Best Western Sweetgrass Inn Feed

Great Room Great Price

NewEnglander040, Massachusetts — Mon, 23 Jun 2008 17:34:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

After reading a few reviews on AAA I was sceptical but found that I had no reason to be! The room was great, clean, much bigger than I expected, had the one ammenity I love-a sink both inside and...

Owner response

A TripAdvisor Member, Charleston — Sat, 28 Jun 2008 14:46:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to thank this guest for their review. We always appreciate feedback, be it positive or negative, as it helps us fine tune our operation. We will look into upgrading our towels during this...

Great stay

Lightcarmel2, Columbia, SC — Sat, 21 Jun 2008 01:38:06 GMT

TripAdvisor traveler rating: 5 of 5 stars

Went to Charleston for a 2 day family orientation at the College of Charleston. I took my daughter, son and my daughter's best friend. I booked this hotel based upon the great reviews on tripadvisor,...

Owner response

A TripAdvisor Member, Charleston — Mon, 23 Jun 2008 18:23:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to thank this guest for their kind words. It is our goal to make every guests visit to Charleston a wonderful one. It will please my staff to learn their hard work is being noticed.

Delightful & Quaint

SuitcaseJunkie, New York City — Thu, 19 Jun 2008 19:40:38 GMT

TripAdvisor traveler rating: 4 of 5 stars

I don't know where some of the less-than-wonderful reviews are coming from, but as a frequent traveler to Charleston, I'd have to say that I love this hotel! The prices are amazing for a property with...

Owner response

A TripAdvisor Member, Charleston — Mon, 23 Jun 2008 18:37:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

It is always such a pleasure to know that our efforts are being noticed. I would like to thank this guest for posting their review and for having such nice things to say about our property.

Huge Improvement Over Previous Management

Brianlion, Delaware, Ohio — Sat, 14 Jun 2008 21:56:35 GMT

TripAdvisor traveler rating: 4 of 5 stars

This was our fourth stay at the Sweetgrass in Charleston, but the first with the new management. What a huge difference. A breath of fresh air compared to the previous stays. The new desk clerk was...

Owner response

A TripAdvisor Member, Charleston — Wed, 18 Jun 2008 12:30:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to thank this guest for their review. It is our goal to not only satisfy every guest who visits with us, but to make sure they enjoy their visit to Charleston as well. It is nice for our...

Was Pleased

pammy7, pammy7 — Sat, 14 Jun 2008 02:41:22 GMT

TripAdvisor traveler rating: 4 of 5 stars

Just returned from this Best Western and we had a good stay! All of the staff were so friendly, from the desk staff to housekeeping, I have never seen more friendly people. Good breakfast choices.Only...

Owner response

A TripAdvisor Member, Charleston — Wed, 18 Jun 2008 12:33:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am very happy to hear that this guest was satisfied with their stay. Our goal is to not only provide clean, comfortable accommodations, but to make sure our guests enjoy their visit to Charleston....

Great room for the money....

KansasTravelgrl, KansasTravelgrl — Thu, 12 Jun 2008 03:07:02 GMT

TripAdvisor traveler rating: 4 of 5 stars

My husband and I stayed here on June 5th and 6th, 08. When I entered the room I was pleasantly suprised at the size of the room with a small sitting area as well. Modern, updated bedding, and a...

Owner response

A TripAdvisor Member, Charleston — Wed, 18 Jun 2008 12:35:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am very happy to hear that this guest enjoyed their visit with us. And, they're right, our prices cannot be beat when compared to downtown! One of goals is to offer all the charm of a downtown stay...

Would stay again

georgia_peach_8, Savannah, Georgia — Fri, 16 May 2008 01:38:44 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very pleasant visit. Room was large and very clean. I would return for another visit.

Owner response

A TripAdvisor Member, Charleston — Sat, 17 May 2008 15:52:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to thank this guest for posting such kind words about our hotel. As our goal is 100% guest satisfaction, it is always nice to hear we are getting closer to that goal.

Clean and Dog Friendly

toniknxvll, knoxville, tennessee — Mon, 05 May 2008 23:50:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

Husband, dog and i stay at this hotel for its proximity to our son's apartment. Hotel is clean, breakfast is o.k., staff and housecleaning crew is super friendly. Hi speed internet works perfectly. ...

Owner response

A TripAdvisor Member, Charleston — Sat, 17 May 2008 15:55:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to thank this guest for their comments. Our staff always enjoys hearing that their efforts are noticed. We will continue towards our goal of 100% guest satisfaction.

Average hotel in a charming city

figment7, Jacksonville, FL — Thu, 01 May 2008 18:24:01 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel was a decent stay however some things did irk me regarding the stay. First off as you come into town there is a sign advertising 74/night accomadations. However I had already had a prebooked...

Quiet and a Very Short Drive to Downtown Charleston

smd7145, Chesapeake, Virginia — Wed, 30 Apr 2008 02:52:41 GMT

TripAdvisor traveler rating: 5 of 5 stars

We spent two fabulous days in Charleston as part of our 1st anniversary road trip to SC. We chose BW Sweetgrass Inn for its value & relative close proximity to historic downtown. If I were to give...

Owner response

A TripAdvisor Member, Charleston — Fri, 02 May 2008 18:41:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to thank this guest for posting such kind words about our property. It is nice for our staff to hear that their efforts are making a difference. Thanks!