TripAdvisor Reviews - Shaftesbury Premier Hotel London Paddington Feed

Smallest room ever!

Stuart T, Poole, Dorset — Thu, 23 May 2013 08:11:41 GMT

TripAdvisor traveler rating: 1 of 5 stars

What a complete nightmare. Room was so small that you couldn't even walk round the bed!! Also very noisy. Definitely won't be staying there again. The only consolation was that at least the room...

PERFECT STAY - PERFECT LOCATION & PERFECT STAFF

Roger M, London, United Kingdom — Wed, 22 May 2013 22:12:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed over the week end here ... Very close to the paddington station. We chose this hotel because the reviews were excellent. We stayed in the hotel, and were pleased to discover that the reviews...

nice and comfortable

Ajay J, united kingdom — Wed, 22 May 2013 22:03:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

Our stay was short but we enjoyed a lot throughout our stay, nice flat screen television, good central location and clean rooms. The main aspect of this hotel is the location where there is easy...

Student accommodation....

Naweed K, London, United Kingdom — Sun, 19 May 2013 12:41:25 GMT

TripAdvisor traveler rating: 3 of 5 stars

We were transferred here due to "maintenance issues" at the park grand hyde park. Upon arrival we were horrified as we paid for a superior room and instead we were given what can only be described as...

Good location, but that's about it

jchamber73, Cary, North Carolina — Mon, 13 May 2013 10:16:52 GMT

TripAdvisor traveler rating: 2 of 5 stars

I booked this hotel because of its proximity to Paddington Station. We needed ready access to the trains and to the Heathrow Express, so in that respect this hotel is great. It is maybe a 5 minute...

Misleading website, Poor WiFi & Breakfast with Terrible rooms!

Bernie O, Sydney, Australia — Sun, 12 May 2013 11:37:09 GMT

TripAdvisor traveler rating: 1 of 5 stars

Like another traveller, I was originally booked to stay in another of their hotels, the Hyde Park. Upon arrival after traveling for more than 19 hours, I was also told "There's a problem with your...

Walked in and walked out

Ian H, Stockton on tees — Wed, 08 May 2013 14:28:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

Worst hotel room I have ever seen. Hotel was booked via work as I was in London on business. On arriving in reception I was told I had a single room as this is not normal for company bookings I asked...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 13:45:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Firstly thank you for staying with us and apologies for the inconvenience caused, I would personally like to inform you that in future please book Club rooms which is a higher category...

Not even close to a 4 star

Jessica L, Espoo, Southern Finland, Finland — Wed, 08 May 2013 10:48:41 GMT

TripAdvisor traveler rating: 1 of 5 stars

I stayed here for 4 nights with by boyfriend. When we arrived in our room we were shocked. The room was so tiny,no space between the bed and the wall, you could not have your suitcase open on the...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 14:43:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you so much for staying with us at Shaftesbury Premier London Paddington, I would like to inform you that due to these Victorian buildings we can hardly do any changes. In...

Terrible Experience - Will not be back

Gesture, Bangor, United Kingdom — Tue, 07 May 2013 22:02:47 GMT

TripAdvisor traveler rating: 1 of 5 stars

Some very nice images on the company website make this hotel look attractive and its location is central, however I was very disappointed after my recent stay (or aborted stay). The first room I...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 15:03:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Firstly, please accept our sincere apologies for the inconvenience caused. I do not have enough words to apologize for the unpleasant stay you had with us. I am deeply saddened that...

Perfect for a short trip

Sarv2006, Aberdeen, United Kingdom — Tue, 07 May 2013 21:30:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was on a business trip for a night, swiftly checked in by the front desk staff got an early check in. Very friendly staff. Transport links are great, Lancaster Gate tube station, a few minutes...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 15:06:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for staying with us at Shaftesbury Premier London Paddington, Thank you for sharing your experience with us and it’s great to know that your overall stay went off well. Once...