TripAdvisor Reviews - Westin Alexandria Feed

Highly convenient

John1970031, Vienna, Austria — Fri, 24 May 2013 08:12:28 GMT

TripAdvisor traveler rating: 4 of 5 stars

The Westin is around 15mins from Washington Reagan Airport (depending on traffic), located quite ideally in a quiet area of Alendria and close to the Washington monument and Old Town (which you must...

Very clean and bright

kjchj, Rochester NY area — Sun, 12 May 2013 03:43:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

Wonderfully appointed room, extremely comfortable bedding. Bathroom nicely stocked, clean, and well functioning. We were not able to connect to Internet via their wifi, though. We called to the front...

good option at Alexandria VA

agustin e, San Antonio, Texas — Fri, 10 May 2013 19:29:12 GMT

TripAdvisor traveler rating: 5 of 5 stars

The hotel is in great condition, the staff is friendly and good attitude. Nice decoration and cozy environment. The great advantage of the hotel is that it is 10 minutes walk from the Metro station...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 14:08:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear agustin e, Thank you for staying with us. I was delighted to learn that all went well and appreicate your complimentary comments conerning our staff, hotel condition and location. I do hope we...

Comfortable, convenient Hotel to US Patent Office

Ken T, Holly Springs, North Carolina, United States — Wed, 08 May 2013 15:00:33 GMT

TripAdvisor traveler rating: 4 of 5 stars

Overall, I was pleased with the hotel. Bedding was excellent, bathroom was well-appointed and luxurious. And this hotel was within a very short walk to the Patent Office. Nice to have a HDTV with real...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 14:03:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear KenT, Thank you for staying with us and for taking the time to share you comments. I was glad to know that you had a comfortable stay and appreciate your observations on everything from the TV...

Will be our "go to"

satisfiedcustomer141, Morristown, New Jersey — Wed, 08 May 2013 10:33:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great hotel. Good location, close to shopping and transportation. Great restaurant in the hotel. Breakfast is worth the price. Great restaurants in walking distance. Very nice, helpful staff. ...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 13:53:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear satisfied customer, Thanks for sharing your thoughts conerning your recent stay. I was delighted to learn that all went well and appreciate in paricular your comments about our staff I hope we...

Very nice, Very Clean, Little Uppity though

zellywelly, Virginia — Tue, 07 May 2013 14:55:47 GMT

TripAdvisor traveler rating: 4 of 5 stars

99% of the people who come here are very uppity so don't expect to come here and find all these friendly visitors that you might find elsewhere. That's not the fault of this hotel though I suppose...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 13:36:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear zellywelly, Thank you for staying with us and taking the time to share your comments. I was glad to know that your felt the hotel was clean and well maintained. I do appreciate your comments...

Very nice hotel

OKExplorer, Tahlequah, Oklahoma — Mon, 06 May 2013 13:19:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

The Westin Alexandria is in a good location for travelers to the Virginia side of Washington, D.C. and also convenient to transportation to the Washington Mall area via Metro. The hotel is clean and...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 13:17:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear OK Explorer, Thank you for staying with us and taking the time to share your comments. I was delighted to learn that you enjoyed your stay and appreciate your comments concerning our staff,...

Front Desk/Concierge

map4444, Nashville, Tennessee — Wed, 01 May 2013 21:00:11 GMT

TripAdvisor traveler rating: 4 of 5 stars

In a recent stay at the Westin Alexandria in April 2013, I found the concierge service provided by Ron to be outstanding! Ron was extremely knowledgeable about area restaurants. Once he identified...

Owner response

A TripAdvisor Member — Sat, 04 May 2013 19:41:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear map, Thank you for staying with us recently and for sharing your comments concerning Ron. I know he will be pleased to learn of your appreciation of his outstanding service for you. Please come...

Poor customer service

Mercymygft, Maryland — Wed, 01 May 2013 01:58:30 GMT

TripAdvisor traveler rating: 2 of 5 stars

Booked the Westin for a one night stay through Priceline. On the day of our arrival, my husband and I decided visit Old Towne for a drink and to listen to some music. While out my husband fell in a...

Owner response

A TripAdvisor Member — Sat, 04 May 2013 19:53:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mercymygft, Thank you for taking the time to comment on your recent stay. I wanted to offer my sincere apologies for our insensitive approach to your situation. We certainly could have handled...

Lovely

Nova Mom G — Sun, 28 Apr 2013 21:03:33 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great location, friendly shuttle to waterfront. Room was vey clean, bathroom nice size, but limited counter space. The bathroom does have nice lighting for makeup and a makeup mirror. It was exactly...

Owner response

A TripAdvisor Member — Sat, 04 May 2013 20:00:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Nova Mom G, Thank you for staying with us recently and for taking the time to comment. Glad to know that you were comfortable wth all and enjoyed the convenience of our shuttle. We hope to see...