TripAdvisor Reviews - BEST WESTERN Staunton Inn Feed

Amazing people!

falconsong93 — Sat, 18 May 2013 12:04:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here last night. This morning when I was putting on my locket it slipped off the chain and went down the sink. I thought it was gone forever and I was heartbroken. We told the staff and the...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 18:31:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

I was very happy to hear that our maintenance person was able to retreive your jewelry. I know it would have been a sad loss. I hope you will visit us in the furture. Thank you for your business.

Good budget hotel

JPGG, Montreal, Canada — Sat, 11 May 2013 21:21:41 GMT

TripAdvisor traveler rating: 4 of 5 stars

Typical Best Western and near an exit on the 81. Small but well kept and staff polite and helpful at the reception. For a budget hotel, rooms are a good size, clean and comfortable which is the...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 13:18:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for your kind words concerning your recent visit to our hotel. I am pleased your room was clean and comfortable and the staff was helpful and polite. We are in the process of enlarging our...

Staff is best part

Cttraveler80, Westport, Connecticut — Fri, 10 May 2013 13:30:56 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed here on a long trip and were just looking for a place to sleep. The rooms were clean and comfortable. They had warned us about the train when we checked in but we were tired and took the...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 13:15:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for your review of our hotel. I am pleased you found your room both clean and comfortable. We do have a train track that is beside our hotel and the amount of train traffic varies each day. ...

Last Resort

TalyMon, Mechanicsville, Virginia — Thu, 25 Apr 2013 20:07:05 GMT

TripAdvisor traveler rating: 1 of 5 stars

If you can find no other lodging in the area (I'd rather sleep in my car), you can take your chances with this very poorly managed hotel. The employees are local residents so they are quite pleasant,...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 15:11:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

This comment is exaggerated and not necessary to blast all over Trip Advisor as this situation was resolved at the hotel and by Best Western. Best Western issued them 7000pts and the hotel issued...

Staff creates a plus.

Rt66tbird, Myrtle Beach, South Carolina — Thu, 18 Apr 2013 11:43:02 GMT

TripAdvisor traveler rating: 4 of 5 stars

Handy location. Room a bit dated but nice. Comfort, TV etc. good. PM Susan on desk was helpful and pleasant as was the AM Susan on the desk. Breakfast items and breakfast area a little limited. ...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 15:46:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. Our staff strives to offer the best customer service possible and I am very happy you found that to be the case. Please come back and give us the opportunity to again...

Better than advertised

Dennis R, Taylorsville, North Carolina — Mon, 08 Apr 2013 01:28:35 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stopped by this location on our way through Virginia on the spur of the moment thanks to the lack of driving skills by those on the road around us. It was clean. Bob at the front desk was...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 15:36:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. We are in the process of upgrading our TV channels. I am very happy you enjoyed your stay even thought the train was a little noisy. Please keep us in mind on your next...

Great service, Loud Trains

Faith77233, Bethlehem, North Carolina, United States — Sun, 07 Apr 2013 18:27:09 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel was clean and the staff was friendly. The pool was in great condition and the perfect temp. Breakfast was fine, and there are several vending machines in the building for snacks and soda. I...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 15:01:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

I was very happy you found our hotel to your satisfaction except the trains. They are unscheduled so we have no idea how many or when but 4 a night is alot. On your next visit please request a front...

Great place to stay

ktaylor339, Grovetown, Georgia — Thu, 04 Apr 2013 16:16:47 GMT

TripAdvisor traveler rating: 5 of 5 stars

Newly renovated, comfortable and exceptionally clean. Loved being able to have our dog stay without a fee. Room was well sanitized and smelled fresh! Would never know pets were allowed. Wanted to...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 15:16:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank for you kind remarks. We try to offer the best guest service possible. We hope you will stay with us on your next visit to VA.

Bringing Grandma for a Visit!

Robert D, Annandale, Virginia, Usa — Fri, 29 Mar 2013 17:56:06 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stop here frequently between our home in Virginia and family in Arkansas. The motel is nice, breakfast is always good, and the people friendly. We also love the fact that it is next door to Mrs....

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 14:57:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. We hope you will continue to visit our hotel on you trips through VA.

Always Relaxing

Janice C, East Brunswick, New Jersey, Usa — Thu, 21 Mar 2013 01:36:25 GMT

TripAdvisor traveler rating: 5 of 5 stars

Whenever I visit my daughter in Knoxville, TN I stop at this Best Western. I have never been disappointed in the cleanliness, friendliness of staff and the location is practical to my destination. The...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 14:53:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for you comments. It is very nice to hear a guest has a relaxing experience as it should be. I hope you will continue to visit us on your trips to TN. Sincerely, Joan M. Rush GM