TripAdvisor Reviews - Americas Best Value Inn - Fort Atkinson Feed

Rude!

Mpuetz67 — Sun, 14 Apr 2013 04:17:30 GMT

TripAdvisor traveler rating: 1 of 5 stars

We stayed for 2 nights and on the second night asked for an extra blanket and were refused one because we had a king size bed. The gentleman at the desk was beyond rude and ruined my experience here....

This is a good value hotel

Dick03, La Crosse, Wisconsin — Tue, 09 Apr 2013 14:55:44 GMT

TripAdvisor traveler rating: 4 of 5 stars

I read all the negative comments about this property but decided to give it a chance because it is located next to “The Fireside” dinner theater where we were attending a presentation. My family...

Unhappy, definately ethically questionable innkeepers?

wardswork — Fri, 05 Apr 2013 03:51:15 GMT

TripAdvisor traveler rating: 3 of 5 stars

General Managers typical reply..."If we do not provide guest with the best possible experience, we are NOT HAPPY either" Just as Tripadvisor's reviewers said. Fireside Theater is next door.. Yes,...

Clean-yes, aesthetically pleasing - no

Tracey-Lee4, Bellevue, Iowa, United States — Tue, 19 Mar 2013 01:19:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed at this hotel because it is right next door the the dinner theatre we were visiting. This is not a deluxe accomodation hotel. It was however clean. We stayed on the second floor for which...

Owner response

A TripAdvisor Member — Fri, 29 Mar 2013 15:11:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: Thank you for your comments on our hotel and we are glad your stay was good. I know our décor is a bit outdated and we are working on that. The past couple years business has not been...

We come back because.......

Sweetslovak — Tue, 01 Jan 2013 18:11:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and come and stay here. It's not fancy but we always have clean bed with clean sheets/towels. The Management Jay, is great!! He really tries to make you feel important. He bends over...

Owner response

A TripAdvisor Member — Wed, 30 Jan 2013 17:17:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your excellent comments for our hotel. We are glad you enjoyed your stay and look forward to seeing you again. Our goal is to give each ad every guest the same feelings you had. Again...

Who let the bugs in

ferretgrl57 — Sun, 28 Oct 2012 12:16:41 GMT

TripAdvisor traveler rating: 1 of 5 stars

My mother in law woke up with bugs on her nightgown in her room. Also there is no elevator for the second floor so you have to carry all your stuff up the stairs so if you have anyone with...

Owner response

A TripAdvisor Member — Sat, 10 Nov 2012 07:21:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, I am sorry you were disturbed by bugs but I can assure you they were not bed bugs. We had WilKil come in the next day and they searched the room thoroughly and found no evidence of bed...

WARNING - TERRIBLE COMMUNICATION Talk to them at your own risk!!

Shannonscrazyclowns, Sebeka, Minnesota — Thu, 25 Oct 2012 17:45:47 GMT

TripAdvisor traveler rating: 1 of 5 stars

I was looking for a hotel reservation recently for my husband's business trip to this area. To make a really long story short they made a reservation after I had told them not to do so. My credit...

Owner response

A TripAdvisor Member — Sat, 10 Nov 2012 07:30:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest: I am sorry you felt you were being thought of as a liar and cry baby, that was not my opinion at all. There was a definite misunderstanding here somewhere and as I explained on the...

DO NOT STAY HERE

Country796126899 — Sun, 14 Oct 2012 00:16:01 GMT

TripAdvisor traveler rating: 1 of 5 stars

I normally love ABVI but this is by fast the worst place I've ever been to. The staff would not honor the value club prices and told us there were no rooms available for the club upgrades, but when...

Owner response

A TripAdvisor Member — Sat, 10 Nov 2012 07:39:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry you were not pleased with how you were treated when you stayed with us. We try to give our customers the best possible experience we can, when we fail, we are disappointed also. There is...

Poor People Skills

Dawn M, Dubuque, Iowa — Sun, 07 Oct 2012 19:26:08 GMT

TripAdvisor traveler rating: 1 of 5 stars

We recently booked rooms at this hotel online. When booking, I accidentally entered the wrong expiration date for my credit card. The hotel contacted me by email telling me of the mistake and that if...

Owner response

A TripAdvisor Member — Sat, 10 Nov 2012 07:47:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry you felt you were being mistreated by the staff at our hotel. I assure you that this will not happen again. As far as your reservations, I know I sent two emails to you asking you to get...

Dirty and dated

rt66pics, Chicago — Tue, 02 Oct 2012 04:17:18 GMT

TripAdvisor traveler rating: 1 of 5 stars

The place used to be nice but in the last few years has become run down. Room was dirty- hair on the bathroom floor- mold on the tub. Free breakfast -HA - a banana was the safest choice. Find a...

Owner response

A TripAdvisor Member — Sat, 10 Nov 2012 07:49:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am sorry you were not satisfied with you recent stay with us. We strive to give our guest the best possible experience that we can and when we fail, we are disappointed also. We hope you will give...