TripAdvisor Reviews - SpringHill Suites Virginia Beach Oceanfront Feed

Perfect location !

tam294 — Wed, 22 May 2013 03:07:39 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great location and Shay was absolutely the best front desk staffer I've experienced in years. She was friendly and curteous and appropriately energetic. Fun to deal with and access to the beach makes...

Always a pleasure staying here!

Basil R, Monroe, Connecticut — Mon, 20 May 2013 22:20:15 GMT

TripAdvisor traveler rating: 5 of 5 stars

We always feel welcome when we come here. We appreciate the entire staff for their courtesy, honesty, integrity and the spirit of Excellence that is demonstrated from the Front Desk to Housekeeping. ...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 18:04:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for being such great guests! We look forward to each time you visit and appreciate all the nice things you do for us when you are here! We value your business and hope we continue to...

I was so upset, but they fixed it immediately

Nicole T, Fort Washington, Maryland, United States — Wed, 15 May 2013 17:18:14 GMT

TripAdvisor traveler rating: 4 of 5 stars

I booked my reservation back in February 2013 for May 2013, and two days before my trip while confirming the reservation they lost one of my reservations. We are coming in for a bridal shower, and we...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 20:22:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to let us know how your recent experience was. Your comments are very important to us and greatly appreciated. I am glad to hear that everything was to your satisfaction...

Great to visit SpringHill VA Beach again

pilot2643, St. Petersburg, Florida — Tue, 14 May 2013 00:46:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

After staying here several months ago (winter) and having such a great hotel experience, we decided to visit again. This is just a very nice, relaxing place to stay. Plenty to do (spring-summer;...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 19:06:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for your return visit! We appreciate your loyalty to our hotel and I'm glad we're able to deliver consistent service. I'm so pleased that you enjoyed our breakfast and area...

Never again

A L M, Philadelphia, Pennsylvania — Mon, 13 May 2013 22:18:48 GMT

TripAdvisor traveler rating: 2 of 5 stars

My husband and I were assigned to this location for 3 days for a time share presentation by Gold Key Resorts (a whole different story.) Pros: Super friendly and responsive staff. Couldn't ask for...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 19:13:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our hotel. I am very sorry you were not satisfied with your stay. I surely understand your frustration with the numerous issues you encountered during your time...

Best oceanfront Marriott

bkpsu, Aldan, Pennsylvania — Wed, 08 May 2013 11:46:24 GMT

TripAdvisor traveler rating: 5 of 5 stars

Having stayed at multiple Marriott properties in the VA Beach area, including all on the oceanfront, this is my favorite, and I always try to stay here if my rate is available..It is the cleanest one...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 12:50:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us and appreciate your return business. We are lucky to have people...

Just Ok

1sweetivy, Washington DC, District of Columbia — Thu, 02 May 2013 22:02:18 GMT

TripAdvisor traveler rating: 3 of 5 stars

Check in went very smooth. The size of the 1-bdrm suite is very nice and can easily accommodate 6 people. 2 double beds in the room and a pullout in the living room, a small kitchenette w/ mini fridge...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 21:33:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review our hotel and share some of your thoughts about your stay with us. I apologize that you experienced housekeeping issues during your visit. I do hope you...

Wonderful Stay and Staff

Tony H, Atlanta, Georgia — Wed, 01 May 2013 23:01:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

Had an amazing weekend in Virginia Baeach, thank you staff and Shay for your hospitality. Location was fantastic, and the room was very bright and comfortable. The cheezy but spirited beach music in...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 21:03:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so very much for your comments. We are glad you enjoyed your stay and that we were able to accommodate your needs and hope we exceeded your expectations. I am pleased to hear Shay made a...

Friendly Service, Great Breakfast

Ellie M, Memphis, Tennessee — Sat, 27 Apr 2013 20:58:07 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great for families - playground on beach and indoor pool. Shops and restaurants in walking distance. Close to Aquarium too. The front desk, custodial staff, and breakfast staff were so friendly and...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 17:07:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for letting us know that you enjoyed your stay. I am glad to hear that the staff was accommodating and you took advantage of our amenities. We appreciate your taking the time to complete a...

Staff was EXCELLENT

sean h, Baltimore, Maryland — Fri, 19 Apr 2013 14:29:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

My name is Sean Hearn and I handle the Advertising for Central Atlantic Toyota. I recently booked the meeting room and 14 Rooms for the Dealers at the SpringHill Suites/VA Beach. The entire...

Owner response

A TripAdvisor Member — Tue, 23 Apr 2013 15:44:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review of our hotel and the kind words about our staff. We are glad that you had such an extraordinary stay with us while you were conducting business in the Virginia Beach area. We...