TripAdvisor Reviews - Residence Inn Neptune at Gateway Centre Feed

Needs some attention

USAlooper, Eatontown, New Jersey — Wed, 15 May 2013 16:15:41 GMT

TripAdvisor traveler rating: 3 of 5 stars

Gnomemoss hit it on the head! "Disappointing decline from very-good to average", is exactly how I would say it. Time to pump some new life back into the property. Work out room is the size of a closet...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 19:17:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your return visit and comments about your most recent stay. I most certainly will review them for continuing hotel improvements as we ramp up for a great Jersey Shore summer! I invite...

Perfect!

CKCsmile — Wed, 17 Apr 2013 13:06:51 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stayed three months at this hotel while working in NJ and must say it was one of the nicest stays I have ever had. My room was always clean, the satff was exceptional and free evening snack/meal was...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:52:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing detailed information of your 3-month visit with us! We appreciate all of your comments and wish you all the best. If we could be of further assistance on another trip to the...

Disappointing Return Visit • Fluke or New Norm

gnomemoss, Baltimore, Maryland — Fri, 28 Dec 2012 18:49:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

Neptune Residence Inn (RI) -- like Forrest Gump's box of chocolates: "...you never know what you're gonna get." 4-story RI with 100+ suites. Disappointing decline from very good to average. Still...

Owner response

A TripAdvisor Member — Tue, 29 Jan 2013 19:27:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for sharing your comments with us about your recent stay. Information such as yours will assist us with improvements to both guest services and the services that we provide. ...

Long term, short term, almost like home....

ritzB8, Bermuda — Fri, 28 Sep 2012 13:59:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

Every year we stay here for 3-5 days. It seems every time we get to Neptune, the place shows an improvement. And, I hear the next time we go there, they would have had just finished with more...

Nice stay in the appartment hotel

Gorm D, Helsinki, Finland — Thu, 20 Sep 2012 10:26:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

We enjoyed our stay in the Residence Inn. We stayed in a studio apartment. The hotel is very convenient in terms of location, its room layout and services and attractions in the neighborhood....

Decent with a good location but not rave worthy

myspecialks, NY — Tue, 18 Sep 2012 00:05:06 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed over the sept jewish holiday weekend. Rate was 299. I thought that was a little high for post summer. The room we had was a suite and it was clean. The furniture and carpets looked...

Enjoyable, welcoming, pleasant stay!

Traveller10021, NYC — Fri, 14 Sep 2012 23:13:27 GMT

TripAdvisor traveler rating: 5 of 5 stars

We returned here this year and had a very nice stay in a well laid out 1 BR suite -which had very clean, comfortable beds. Room was quiet. Everyone on the staff were welcoming and very accomodating. ...

2 bed/2 bath unit for 2 nights

Rob C, New York City, New York — Wed, 05 Sep 2012 15:28:57 GMT

TripAdvisor traveler rating: 3 of 5 stars

We had an enjoyable overall stay at the Residence Inn in Neptune. We were able to get a 2 bedroom/2 bath unit for $199/night right before the Labor Day weekend. Very comfortable, clean and quiet, even...

Very nice hotel

schong, NJ — Mon, 20 Aug 2012 18:52:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed for one night wanting to be close to the Jersey Shore. The room is very nice! Typical Residence Inn. Room is clean and ready for check-in at one P.M. The receptionist was very nice. We...

Owner response

A TripAdvisor Member — Fri, 24 Aug 2012 21:22:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing your feedback about your recent stay with us! We strive to provide a warm and hospitable stay from a genuinely caring team. We look forward to seeing you on your next visit to...

Not a bad option

Travel_Snob1974, Toronto, Canada — Mon, 13 Aug 2012 14:33:50 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here for business/leisure in August. Had 2 1 bedroom suites. My rooms were supposed to have fully equipped kitchens though neither had ovens, which was very disappointing. The lady at the...

Owner response

A TripAdvisor Member — Thu, 16 Aug 2012 22:49:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for reviewing and sharing your experience, apologies for not educating you on the design of our rooms prior to your arrival. In future less than 10% of the rooms are equipped with a full oven...