TripAdvisor Reviews - Aspen Suites Hyde Park Feed

An old favourite!

MelbBim, melb — Wed, 10 Apr 2013 11:54:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have stayed at Aspen many times since 2010. Last year, I came for the Olympic and Paralympic Games , where my daughter was working for the Australian Equestrian teams. I stayed again at Aspen and...

Owner response

A TripAdvisor Member — Thu, 11 Apr 2013 11:17:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

The hotel is very convenient located, easy access to busses/underground and attractions. Our ratings are very high when it comes to cleanness. If you looking for a place to stay where you can cook you...

Never again!

joanna S, London, United Kingdom — Sun, 17 Mar 2013 23:55:13 GMT

TripAdvisor traveler rating: 1 of 5 stars

I've booked two of their apartments to celebrate Christmas with my family and hoped for a pleasant stay to match the cheerful occasion. I've contacted the hotel prior to our arrival to ensure that...

Owner response

A TripAdvisor Member — Mon, 25 Mar 2013 13:02:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

When you called us prior to your arrival at the Hotel the reservation was confirmed however on arrival the rooms you booked could not be allocated due to overbooking caused by system failure, this...

Cannot recommend enough

mirnaaa87, Scotland — Thu, 07 Mar 2013 23:33:24 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stayed at Aspen Suites Hyde Park in March 2013 with my family. I cannot recommend this place enough. I found the staff to be very friendly, happy to help and patient (even when we had problems...

Owner response

A TripAdvisor Member — Mon, 11 Mar 2013 10:14:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are happy to hear you had enjoyable stay in Aspen Apartments. We have a great range of apartments and can offer flexible accommodation; Single, Double, Triple or Family Apartments. All the suites...

Fabulous trip

Rehaan K, London, England, United Kingdom — Tue, 19 Feb 2013 10:26:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

On arrival the staff were friendly and efficient. Cleanliness of the appartment was excellent and the rooms were serviced daily. The bathroom was modern. The hotel is very handy for tube stations, and...

Owner response

A TripAdvisor Member — Sun, 24 Feb 2013 09:17:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for posting such a positive review! We are very glad that you were happy with our services and with the Hotel’s location. Looking forward to see you again in the near future. Once...

Very very agreeable stay at Aspen Suites

Francoise P, Paris, France — Fri, 08 Feb 2013 05:35:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stay at the Aspen Suites in Paddington with my wife and young childrens in January which is very very cold in London with much snow. The Aspen is superb - is very warm, very much space and very...

Owner response

A TripAdvisor Member — Wed, 13 Feb 2013 09:23:07 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you very much for posting such a positive review. We are very glad that you have enjoyed your stay & that you are happy with our services. It will always be a pleasure to have...

No central heating

Jayamaha, Singapore, Singapore — Sat, 20 Oct 2012 02:58:21 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed in a one bedroom suite in October 2012. Being autumn, the outdoor temperature was between 8 to 11 degrees C. We were surprised to findout that the hotel central heating was not working. When...

Owner response

A TripAdvisor Member — Sat, 03 Nov 2012 11:32:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for leaving a comment. The heating system runs automatically on set hours, however we are taking notes of your comment and will try to improve according to guest requests. Due to customer...

Poor booking service and staff

mcwan, Londno — Tue, 16 Oct 2012 19:20:05 GMT

TripAdvisor traveler rating: 1 of 5 stars

I made a booking over the counter for 1 double room and 1 family room. Later on via the internet found the price to be markedly different by at least 40%. I called in the day after to cancel the...

Owner response

A TripAdvisor Member — Fri, 09 Nov 2012 13:00:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear guest, this was a unique situation as we often have special offers for bookings made in person. Our new staff are currently being trained on bookings and cancellations. We apologise for the lack...

Reasonable value in a good location

NZGrant, Christchurch, New Zealand — Thu, 30 Aug 2012 08:29:34 GMT

TripAdvisor traveler rating: 3 of 5 stars

These apartments are very well located between Paddington station and Hyde Park with many dining options around the corner. The tariff was reasonable for a London apartment. The foreign staff were...

Owner response

A TripAdvisor Member — Tue, 27 Nov 2012 09:24:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing a comment ontrip advisor. Our website has updated information about facilities which do not include washing machines however there are laundry facilities within walking distance....

Might be decent value if you're really (really) looking to rough it.

travelfiend_30, Madrid, Spain — Tue, 19 Jun 2012 21:19:56 GMT

TripAdvisor traveler rating: 1 of 5 stars

We checked into this hotel after a long flight from LA and checked out an hour later. The rooms are pretty awful. We had the "triple" suite that was run-down, looked like it hadn't been remodeled...

Owner response

A TripAdvisor Member — Mon, 25 Jun 2012 10:38:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. We are located in listed buildings (dated to the 1830s) it is an old Victroian building and a few of our rooms are small but adequate for purpose. We also have one and...

Decent place to stay in London

happygirl65, norway — Fri, 02 Mar 2012 14:24:55 GMT

TripAdvisor traveler rating: 3 of 5 stars

My daughter, her boyfriend and I stayed in a two bedroom apartment for four nights. It was one bedroom with a double bed and one bedroom with a single bed. There was a livingroom and a kitchen and a...

A TripAdvisor Member — Tue, 08 May 2012 12:43:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

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