TripAdvisor Reviews - Acanto Boutique Hotel & Suites Feed

LOVED the Acanto Hotel & Suites!!!!!!!!!!!!!!!!! :) :) :)

AmyLee_Seattle, Seattle, WA — Mon, 21 Jul 2008 18:08:50 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed at the Acanto Hotel & Suites and ABSOLUTELY loved it!! The customer service was wonderful, and we were very impressed with the hotel itself! The atmosphere was romantic and beautiful... I...

Fantastic all Around

Lcommer, San Antonio TX — Sun, 20 Jul 2008 20:17:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

A fantastic place!! So close and convenient to all that Playa de Carmen has to offer. Quiet and relaxing! The staff was superb, especially the housekeepers, Lupe in particular. Rooms were great and...

Mediocre--Not 5 stars

HappyTravelerK-ville, Knoxville, TN — Thu, 03 Jul 2008 15:50:25 GMT

TripAdvisor traveler rating: 2 of 5 stars

This was our second stay at the Acanto Hotel: 4 days this time and 7 days during our first trip to Playa del Carmen in February 2007. The hotel's location is close to ideal, on a quiet shady...

Owner response

A TripAdvisor Member, Playa del Carmen — Wed, 09 Jul 2008 23:15:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hotel is officially closed for contruction and expansion. We re open as a brand new facility 5 times larger. These people were given an immediate refund after they notified us of the overcharge....

Wouldn't go back

jetsetterNewYork, New York — Sat, 28 Jun 2008 15:47:30 GMT

TripAdvisor traveler rating: 1 of 5 stars

I did not feel welcomed or respected by the staff. It took the staff two days to replace a faulty hair dryer. The water was often cold. The pool was small and dirty. A staff member at the front...

Owner response

A TripAdvisor Member, Playa del Carmen — Thu, 03 Jul 2008 02:02:25 GMT

TripAdvisor traveler rating: 0 of 5 stars

As I scroll through the reviews i see many many positve reviews that say they loved the hotel, it is romantic, enchanting, second time, incredible, wonderful and so on. Than i see the very few...

Great Boutique Hotel

sweinberg19, Boston — Fri, 20 Jun 2008 19:42:54 GMT

TripAdvisor traveler rating: 4 of 5 stars

My fiance and I stayed at this hotel with another couple and had a great experience. This was our first trip to Playa del Carmen and as avid travelers we prefer to stay in smaller, boutique hotels...

LOVED THE HOTEL

SMILEYANN, NEW YORK — Tue, 03 Jun 2008 17:14:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

I had a wonderful stay at Acanto Hotel. The staff were helpful and friendly, and the rooms were clean and nicely renovated. I also liked how close I was to the beach and the town. Will recommend to...

Unbelievable

cctravelbiz, Ft Myers — Tue, 03 Jun 2008 16:39:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

Just wanted to say a couple of things one being I had one of the best times of my life. The Hotel was perfect the rooms were clean and nicely renovated, the staff was helpful and friendly and the...

Best Hotel in Playa!

PDC-Mexico, Texas — Tue, 03 Jun 2008 14:27:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

We have been staying @ the Acanto for a couple years... It is so nice. Small, Private, Full Amenties, Friendly and Helpful Staff, Security Gates, Greaqt Location... We just really love it. The price...

great place,very clean,staff great, close to beach,very romantic

harvlind, new york city — Tue, 03 Jun 2008 01:58:06 GMT

TripAdvisor traveler rating: 5 of 5 stars

had the best time ever in this great small town. hotel staff was wonderful. helped us with our stay in every way. hotel very clean, very romantic at night. very close to beach which was a plus when we...

Loved Acanto

kib2716, nashville — Mon, 02 Jun 2008 17:42:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

Nice hotel with perfect location if you do not want a beach front hotel. Small and simple with excellent service. The staff made our stay even more enjoyable by giving us great recommendations of...