TripAdvisor Reviews - Jacaranda Hotel Feed

OK for Business or on-route stopover

Bermuda1Cheltenham, Cheltenham — Sun, 02 Jun 2013 06:17:51 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here at the end of a safari. Our guide told us he was taking us to a five-star hotel, so we were a bit disappointed as it isn't. Having said that the lobby/reception areas and restaurants are...

Good breakfast

JumaSheila, Nairobi, Kenya — Tue, 28 May 2013 06:45:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

The restaurant at the hotel serves a wide variety of breakfast items, not forgetting the great service from the chef and fellow staff. There is sugar free stuff that tastes good if you don't like a...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 17:41:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sheila, Thank you for your feedback and taking time to review Jacaranda Hotel Nairobi after your stay with us. I am delighted to note that you enjoyed great service from our Chefs and...

Value for money for business trips, but be prepared.

Michael P, London, United Kingdom — Fri, 17 May 2013 21:19:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

Jacaranda is in Nairobi Westlands - very easy to access and close to the developing business district. It has very clean rooms and staff is very polite. If you have a room overlooking the internal...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 17:34:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Michael, Thank you for your feedback and taking time to review Jacaranda Hotel Nairobi after your stay with us. Thank you for the positive feedback on our polite staff, clean rooms and...

Nice hotel but expensive

Trev M, Milton Keynes, United Kingdom — Fri, 10 May 2013 18:38:31 GMT

TripAdvisor traveler rating: 3 of 5 stars

Second stay (2days this time) in the hotel and the rooms are still basic, in addition to having no aircon just a sealing fan. Some of the decorations and the overall design of the rooms looks old...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 16:59:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Trev, Thank you for your feedback and taking time to review Jacaranda Hotel Nairobi after your stay with us. Thank you for the positive feedback on our courteous staff and dining options,...

Good hotel

DheerK, Nakuru, Kenya — Sat, 04 May 2013 13:21:12 GMT

TripAdvisor traveler rating: 3 of 5 stars

Jacaranda hotel is good and quite convenient. We stayed here for two nights. It is fine for travellers who are just stopping by Nairobi or staying for a couple of nights. The hotel is simple. The...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:17:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear DheerK, Thank you for your feedback and taking time to review our hotel. I am happy to note that you enjoyed your stay with us, the food, the staff as well the location. Your feedback on...

Good as Transit

shankyt, pune — Sat, 04 May 2013 09:53:34 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed for 1 night a the end of Kenya safari. Rooms are basic, comfortable and clean but with no air conditioning. The Breakfast was good with variety of food and the staff courteous. Location of...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:14:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Shankyt, Thank you for your feedback and taking time to review our hotel. I am happy to note that you enjoyed your stay with us, the food staff and our location. We have been upgrading...

Good omelette's

lglobal, Cambridge, United Kingdom — Fri, 26 Apr 2013 11:09:55 GMT

TripAdvisor traveler rating: 3 of 5 stars

Rooms are comfortable and clean if a little dated. Staff are very helpful and polite. I enjoyed the food especially the omelette's. In general the hotel needs some updating, but I could not fault the...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:11:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Iglobal, Thank you for your feedback and taking time to review our hotel. I am happy to note that you enjoyed your stay with us. We are continuously improving and your feedback on room...

very convenient

AllenHarare, Harare — Thu, 25 Apr 2013 07:40:56 GMT

TripAdvisor traveler rating: 4 of 5 stars

stayed at the hotel for 7 nights thoroughly enjoyed the place , the rooms are spacious and well furnished but they need to seriously look at air conditioning . Great meals buffet type and the front...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 12:55:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Allen, Thank you for your feedback and taking time to review our hotel. I am glad to note that you enjoyed your stay with us, including your room, buffet, our staff and the hotel location....

Acceptable as a transit point.

Mundo696, Bronx, New York — Tue, 26 Mar 2013 14:53:54 GMT

TripAdvisor traveler rating: 3 of 5 stars

Recently went on a Kenya Safari with Gate 1 Travel and Stayed at the Jacaranda for one night at the beginning and one night at the end of the trip, as a transit point to and from the airport. As a...

Owner response

A TripAdvisor Member — Sat, 20 Apr 2013 03:57:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mundo696, Thank you for the feedback and taking time to review our hotel. I am delighted to note that you were pleased with various aspects of the hotel such as the buffet breakfast. There...

Jacaranda Hotel, Nairobi

Ahidyn, Houston, TX — Tue, 12 Mar 2013 01:45:30 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel is acceptable. All staff ( but not one of the ladies at the reception) are friendly and helpful, Michael is the best. They serve breakfast buffet, and has an omelette station. It is locate...

Owner response

A TripAdvisor Member — Tue, 19 Mar 2013 16:08:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Ahidyn, Thank you for your feedback and taking time to review our hotel. I am glad to note you enjoyed several aspects of your stay with us: our location, cleanliness, breakfast buffet and...